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Sure Hotel by Best Western Saint-Amand-Les-Eaux

3.0 star property

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Photo gallery for Sure Hotel by Best Western Saint-Amand-Les-Eaux

Daily buffet breakfast (EUR 9.50 per person)
Exterior
Family Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi
Lounge
Lobby

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Pet-friendly
  • Breakfast available
  • Housekeeping
  • Free WiFi
  • Parking included

Explore the area

View in a map
Zone commerciale - Rocade Nord, Saint-Amand-les-Eaux, Nord, 59230
  • Place, Scarpe-Escaut Regional Natural Park
    ‪1 min walk‬
  • Place, Valenciennes Town Hall
    ‪14 min drive‬
  • Place, Pierre Mauroy Stadium
    ‪27 min drive‬
  • Airport, Lille (LIL-Lesquin)
    ‪31 min drive‬

Room options

View all photos for Standard Room, 2 Single Beds, Non Smoking

Standard Room, 2 Single Beds, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 2 Single Beds, Non Smoking

8.0 out of 10
Very good
(2 reviews)
  • 15 sq m
  • Sleeps 2
  • 2 Single Beds

View all photos for Family Room, Non Smoking

Family Room, Non Smoking | Desk, soundproofing, iron/ironing board, free WiFi

Family Room, Non Smoking

7.4 out of 10
Good
(3 reviews)
  • 25 sq m
  • Sleeps 4
  • 1 Queen Bed and 2 Single Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Non Smoking

8.8 out of 10
Excellent
(26 reviews)
  • 15 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Accessible, Non Smoking

Desk, soundproofing, iron/ironing board, free WiFi

Standard Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Sure Hotel by Best Western Saint-Amand-Les-Eaux

Hotel in Saint-Amand-les-Eaux with free parking
Along with free newspapers, this smoke-free hotel has free self-parking and free Wi-Fi in public areas. Other amenities include multilingual staff assistance and a vending machine.
Sure Hotel by Best Western Saint-Amand-Les-Eaux offers 59 accommodations with free newspapers and complimentary bottles of water. Flat-screen televisions come with cable channels.

Bathrooms include a shower and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

Our customers tell us that they can't get enough of the helpful staff at Sure Hotel by Best Western Saint-Amand-Les-Eaux. During your stay, you're just a quick walk from Scarpe-Escaut Regional Natural Park. Features include free WiFi in public areas and free self-parking, plus breakfast (surcharge).
  • Free WiFi
  • Free self-parking
  • Buffet breakfast served daily for a fee
  • Amenities include free newspapers in reception, a car charging station and multilingual staff
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Scarpe-Escaut Regional Natural Park and a 2-minute drive from Nord-Pas de Calais Mining Basin
  • Pets welcome for a fee (restrictions apply)
Sure Hotel by Best Western Saint-Amand-Les-Eaux offers its guests a vending machine, multilingual staff, and complimentary newspapers in the lobby. Public spaces have free WiFi. Self parking is free.

This 3-star Saint-Amand-les-Eaux hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 9:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free secured, uncovered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 9:30 AM for a fee: EUR 9.50 for adults and EUR 3.80 for children

Family friendly

  • Soundproofed rooms

Conveniences

  • Free newspapers in lobby
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift (104 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 3 floors
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 11 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

The front desk is open daily from 6 AM - 11 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • Pets: EUR 5.00 per pet, per night
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 0.84 per person, per night. This tax does not apply to children under 18 years of age.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 9.50 for adults and from EUR 3.8 for children
  • Pet fee: EUR 5.00 per pet, per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
The front desk at this property is open daily from 6 AM - 11 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • On-site cash transactions can't exceed EUR 1000, due to national regulations. For more details, please contact the property using information in the booking confirmation.
  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • Alcohol isn't served at Sure Hotel by Best Western Saint-Amand-Les-Eaux.

National rating

This property has received its official star rating from the French Tourism Development Agency, ATOUT France.

Property is also known as

Hôtel Akena City Saint-Amand-Les-Eaux
Akena City Saint-Amand-Les-Eaux
Hotel Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Saint-Amand-les-Eaux Hôtel Akena City Saint-Amand-Les-Eaux Hotel
Hotel Hôtel Akena City Saint-Amand-Les-Eaux
Hôtel Akena City Saint-Amand-Les-Eaux Saint-Amand-les-Eaux
Hôtel Akena City Saint Amand Les Eaux
Hôtel Akena
Akena
Sure By Saint Amand Les Eaux
Hôtel Akena City Saint Amand Les Eaux
Sure Hotel by Best Western Saint-Amand-Les-Eaux Hotel

Reviews

Sure Hotel by Best Western Saint-Amand-Les-Eaux Reviews

8.4

Very good

8.4/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 200 out of 485 reviews
Rating 8 - Good. 198 out of 485 reviews
Rating 6 - Okay. 56 out of 485 reviews
Rating 4 - Poor. 19 out of 485 reviews
Rating 2 - Terrible. 12 out of 485 reviews

Reviews

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A nice hotel easy to locate from the autoroute with excellent parking. Restaurant just across the road with a large shopping centre close to the hotel. Nice staff and a comfortable stay.
Stayed 1 night in Jul 2025

8/10 Good

Grant

Travelled with partner
Improved room over competitors. Comfortable, clean smelling bed. Really needs nighttime lighting for the bathroom.
Stayed 1 night in May 2025

10/10 Excellent

Mary

Stayed 1 night in Apr 2025

6/10 Okay

Kelly

Travelled with family
Liked: Staff & service
The hotel was ok. The room was spacious but basic. Limited options for dining nearby.
Stayed 1 night in Feb 2025

10/10 Excellent

costel

Stayed 1 night in Jan 2025

8/10 Good

Timothy

Travelled with family
Liked: Cleanliness, staff & service, room comfort

Very nice comfortable to stay at

Second time staying here and it is a nice hotel to stay at with the family if you have a family room as the kids have there own section. Unfortunately when we arrived the bed was broken. But the receptionist was nice and gave us a room accross the hall for me and 1 child. While my wife and the other kid stayed in the orginal room until the bed was fixed the next night. Overall is a very nice place to stay while we visit other areas of france/belgium
Stayed 3 nights in Dec 2024

8/10 Good

Michael

Liked: Cleanliness, property conditions & facilities
Good hotel
Stayed 1 night in Oct 2024

10/10 Excellent

costel

Stayed 1 night in Oct 2024

10/10 Excellent

damien

Stayed 1 night in Oct 2024

10/10 Excellent

damien

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

damien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

the best hotel,everything was good

Stayed 3 nights in Oct 2024

8/10 Good

Malcolm

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Comfortable hotel with excellent parking. Restaurant justwcross the road and a large shopping cente next door.
Stayed 1 night in Aug 2024

10/10 Excellent

Toni Cyryl

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent

Very convenient and accessible to the shops and the motorway. Had a wonderful stay and staff are very helpful, welcoming and approachable
Stayed 5 nights in Jul 2024

10/10 Excellent

Danny tuin kot

Stayed 1 night in Jun 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great size room! Exactly what was needed and the staff were very helpful as arrived after check in closed.
Stayed 1 night in Apr 2024

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, property conditions & facilities, room comfort

Nice

Good location easybaccess
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Would stay again

Just a nicer budget hotel with good service, easy access and cinvenientky locating for shopping and the town itself.
Stayed 1 night in Mar 2024

8/10 Good

Geraldine

Travelled with pets, Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The price versus quality is great. Staff was helpful and friendly. Room was clean and simple, everything was there. Great place for a stop over.
Stayed 1 night in Sep 2023

6/10 Okay

Przemyslaw

Business traveller
Liked: Staff & service

Mediocre

Rooms are quite ok. Good parking. Super strong springs for bathroom doors, hard to open. If you need any internet connection- stay away. They offer 0.6Mbps and they say it's fiber.
Stayed 2 nights in Sep 2023

8/10 Good

Mr P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice stay

We enjoyed our stay here. Clean, comfortable and quiet. We had a room at the back of the hotel, which was only overlooked by trees. Breakfast was continental and included in our room rate. There were a few restaurants close by and a supermarket which was handy.
Stayed 1 night in Jul 2023

6/10 Okay

richard

Liked: Cleanliness, room comfort
Disliked: Staff & service, property conditions & facilities

Air con nor working in 30 degrees C

This is a good budget hotel but our stay was spoilt by the air con not working. The member of staff was not really interested and it is our belief that it was deliberately switched off to save high fuel bills
Stayed 1 night in Jul 2023

10/10 Excellent

Mark

Stayed 1 night in Jul 2023

10/10 Excellent

richard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A good budget stop over that rivals Ibis at a gret price
Stayed 1 night in Jun 2023

10/10 Excellent

Derek

Stayed 1 night in Jun 2023