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Hotel Terranostra

3.0 star property

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Photo gallery for Hotel Terranostra

View from property
Exterior
Café
Bar (on property)
Suite Twin | Bathroom shower

Reviews

7.8 out of 10
Good

Popular amenities

  • Breakfast included
  • Spa
  • Pet-friendly
  • Free Wi-Fi
  • Restaurant
  • Business services

Explore the area

View in a map
Esmeralda 978, Valparaiso, Valparaiso, 2363253
  • Place, Casa Mirador de Lukas
    ‪2 min walk‬
  • Place, Concepcion Lift
    ‪2 min walk‬
  • Place, Plaza Sotomayor
    ‪6 min walk‬

Room options

View all photos for Suite Superior

Suite Superior | Minibar, in-room safe, desk, blackout curtains

Suite Superior

  • City view
  • 24 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite Twin

Suite Twin | Minibar, in-room safe, desk, blackout curtains

Suite Twin

  • City view
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Premium Suite

Premium Suite | Minibar, in-room safe, desk, blackout curtains

Premium Suite

  • Sea view
  • 35 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Terranostra

Along with a restaurant, this smoke-free hotel has a bar/lounge and a coffee shop/cafe. Free self-service breakfast, free WiFi in public areas and a free area shuttle are also provided. Additionally, spa services, a business centre and a meeting room are on-site.
Hotel Terranostra offers 20 accommodations with minibars and espresso makers. Plasma televisions come with cable channels. Bathrooms include a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks, complimentary newspapers and safes. Additionally, rooms include a ceiling fan and blackout curtains. Housekeeping is offered on a daily basis and an iron/ironing board can be requested.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Guests can pamper themselves by indulging in the on-site spa services.
During your stay at Hotel Terranostra, you're just a quick walk from Turri Clock Tower. Features include free breakfast, free WiFi in public areas and a free area shuttle.
  • Free self-service breakfast served daily
  • Free WiFi
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a playground
  • Steps from Turri Clock Tower and Concepcion Lift
  • Free local-area shuttle service
  • Pets welcome free of charge
Along with a restaurant, there's a coffee shop/cafe on site. You can enjoy a drink at the bar/lounge. Free breakfast is served daily. WiFi is free in public spaces.

Business amenities include a business centre and a meeting room. Spa services, tour/ticket assistance, and concierge services are also featured at the family-friendly Hotel Terranostra. An airport shuttle (available 24 hours) and a beach shuttle are available for a fee.

This 3-star Valparaiso hotel is smoke free.

Guests are served a free self-service breakfast on weekdays from 7:30 AM to noon and at the weekend from 8:30 AM to 11:00 AM.
Hotel Terranostra has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Offsite parking available (USD 10 per night); discounts available
  • 24-hour return airport shuttle on request for a surcharge
  • Free area shuttle
  • Beach shuttle (surcharge)
  • Casino shuttle (surcharge)
  • Limited on-site parking
  • Wheelchair-accessible parking available

Food and drink

  • Free self-serve breakfast available 7:30 AM to noon on weekdays and 8:30 AM to 11:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Things to do

  • Playground

Family friendly

  • Babysitting (surcharge)
  • Free area shuttle
  • In-room cot
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business centre
  • Meeting room

Outdoors

  • On the boardwalk/promenade

Spa

  • Spa services

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Built in 1900
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Towels provided

Entertainment

  • Plasma TV with cable channels

Food and drink

  • Espresso maker
  • Limited room service
  • Minibar

More

  • Ceiling fan
  • Desk
  • Free daily newspapers
  • Iron/ironing board on request
  • Safe

Policies

Check-in

Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 24 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets are welcome and stay free

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 6 years old or younger stays free when using existing bedding.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • You may be required to pay the following charge at the property: Chile value-added tax (VAT) at 19%. A VAT exemption is available to travellers who present a valid passport and tourist visa showing that they are not a resident of Chile and who pay in foreign currency (e.g. USD).

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: USD 135 per room (one-way)
  • Nearby parking fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Hotel Terranostra offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 24 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • For stays on 24 December, the total price shown includes a charge for a mandatory Christmas Eve gala dinner.
  • For stays on 31 December, the total price shown includes a charge for a mandatory New Year's Eve gala dinner.
  • One child aged 6 years old or younger stays free in the same room as the parent or guardian when using existing bedding.

Property is also known as

Hotel Terranostra
Hotel Terranostra Valparaiso
Terranostra Valparaiso
Hotel Terranostra Hotel
Hotel Terranostra Valparaiso
Hotel Terranostra Hotel Valparaiso

Hotel Terranostra Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 26 out of 77 reviews
Rating 8 - Good. 28 out of 77 reviews
Rating 6 - Okay. 12 out of 77 reviews
Rating 4 - Poor. 11 out of 77 reviews
Rating 2 - Terrible. 0 out of 77 reviews

8.2/10

Cleanliness

8.6/10

Staff & service

5.0/10

Amenities

7.8/10

Property conditions & facilities

Reviews

Verified

4/10 Poor

Thor

Disliked: Cleanliness, amenities, property conditions & facilities
Cheap. Dirty. Bed full of ants. Good location. This is a step up from a hostel. Location is good for historical district. Room is dirty (e.g., little white specs on the bathroom walls from other people’s tooth brushing - ewwww!). Staff are OK. Tiny ants everywhere. In the bed. Biting.
Stayed 4 nights in Apr 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
TODO BIEN , PARKING NO TIENE EN EL HOTEL Y ESTA A 5 CUADRAS.
Stayed 1 night in Dec 2018
Verified

4/10 Poor

Verified traveller

Disliked: Cleanliness, property conditions & facilities, room comfort

En decadencia

Habia ido dos veces antes y se destacaba por su limpieza y estilo moderno, además por la excelente calidad de su desayuno. Primero, la recepción sucia y desordenada. El check in es recién a las 4 de la tarde. Esta vez alojamos en la suite premium, que dicho sea de paso nada tiene que envidiarle a las suites supreme excepto por tener una tina de baño. La cama chirriaba al menor movimiento, el colchón no cabía por lo tanto quedaba doblado hacia arriba, hacia un calor sofocante sin aire acondicionado, no tenia ventanas ni vista al mar mas que unos pequeños ojos de buey circulares y muy sucios, la ventana del baño permitía acceder a un balcón común con otras piezas, sin privacidad, la maquina de cafe prometida no estaba, el minibar vacío y manchado con vino, tampoco hubo trago de cortesía como se ofrece. Telarañas en el cielo, mobiliario en mal estado, etc. El desayuno ya no tiene jugos naturales ni café de grano, todo envasado tipo supermercado, el pan seco, la grill no calienta el pan correctamente, etc. Detalles como que los focos de los pisos y cerámicos estan rotos, por fuera el edificio está todo rayado, etc. La atención sigue siendo buena pero definitivamente no regresaremos, menos después de haber sido una invitación sorpresa para alguien muy querido y más encima de lo caro de la habitación ($90.000 aprox x noche) fue una verdadera verguenza.
Stayed 2 nights in Nov 2018
Verified

4/10 Poor

Rosana Rodolfo Pizzolatti

Disliked: Cleanliness, room comfort
Péssimo, hotel sujo e quartos sem conforto
Stayed 1 night in Nov 2018
Verified

8/10 Good

Verified traveller

Liked: Staff & service, property conditions & facilities
Disliked: Room comfort

Lovely staff

Lovely staff and actually decent location very close to the city center but it is not in a nice area. The staff could not be nicer and the room were pretty nice.
Stayed 2 nights in Apr 2018
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel right in town

Lovely staff in an old bank. Lots of character. Good price and terrific room.
Stayed 2 nights in Apr 2018
Verified

8/10 Good

donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

great location

excellent location easy walking to major tourist sights and situated on busy thoroughfare linking many restaurants and bars
Stayed 2 nights in Jan 2018
Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent hotel ideally located

When in Valparaiso, there is never another option besides staying at Terranostra. The staff is always warm and welcoming and will do anything within reason to make you comfortable. beyond the service, location is ideal , close to sightseeing, dining and business destinations - regardless of what you're planning to do. I'll be back!
Stayed 1 night in Feb 2018
Verified

10/10 Excellent

Clive

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good value and friendly

When we checked in we thought the area was a bit dodgy, but when all the shops and cafes lifted their shutters the atmosphere changed completely and it was really buzzy. Our room was good with a comfortable bed. Breakfast was good with a friendly host. The hotel was next to the steps going up to the higher levels. Short walk to some great little bars.
Stayed 4 nights in Feb 2018
Verified

4/10 Poor

Aili

We booked Hotel Terranostra but was told that the hotel was overbooked and we were sent to another hotel
Stayed 1 night in Jan 2018
Verified

6/10 Okay

Verified traveller

Liked: Staff & service

Last minute booking and met our needs

Didn't have a lot of time to research and this hotel met the need and price point for a last minute overnight stay. The staff spoke English and were helpful. Main issue is they advertise parking and there was none at this hotel site. Hotel staff directed us to park at the mall which was several blocks away and presented some logistical challenges, but they do validate parking so we were not charged for parking. I f you are a light sleeper, pay attention to room location. My roommate had a hard time sleeping due to street noise but I was fine. They offer breakfast and coffee was good.
Stayed 1 night in Jan 2018
Verified

4/10 Poor

Verified traveller

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Good location, but the rest is below average.

Great location. Receptionist needs to improve their customer service and job skills. They were not welcoming at the desk. The lady, Maria Jose was unprofessional and very stiff not to help further. The hotel did not provide water unless it was tap water at breakfast. The breakfast was below average. Fruit started to go bad faster than expected. The hotel desk was not putting effort to make it more accomadating.
Stayed 3 nights in Dec 2017
Verified

6/10 Okay

Richard

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities

Hotel Terranostra, adequate, not great

The hotel is in a grimy, business area, dirty, grafitti filled neighborhood. However, it is a safe area, near to the port, but away from the tourist area, which is a walk and ascensor ride away. When the adjacent ascensor reopens next year, it will be more convenient. The hotel was slightly grimy and our room was plagued with ants. Despite reporting this to the desk clerk every morning, the ants thrived in the room. The best part of the stay was breakfast, which was a very adequate buffet served up by Adolfo and his crew. They were friendly, helpful and engaging. Breakfast featured eggs, made to order. The bathroom was adequate, water pressure was ok, but shower water temp varied quite a bit, and bathroom lighting was dim at best. On the other hand, this is not USA, and with that in mind, the hotel was decent enough.
Stayed 4 nights in Dec 2017
Verified

6/10 Okay

Peter C

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel Terranostra - central area

Hotel Terranostra is situated in a central part of Valparaiso. There are plenty of restaurants and bars nearby, and also close to a lot of the main attractions. As the Hotel is situated on a main street it is quite noisy especially at night ( we were there on a weekend which probably didnt help!). The Hotel is fairly basic, the rooms were a bit rundown and need some maintenance, shower tap for instance didnt work well. Breakfast is served downstairs in the restaurant which is on the main street. Breakfast is basic, eggs, ham, cheese, fruit and yogurt - help yourself. Staff very friendly and helpful.
Stayed 2 nights in Nov 2017
Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel centrally located

The staff is always super accommodating and friendly, whether in town for business or pleasure, Terranostra has a great location. Steps away from Valparaiso' tourist attractions, restaurants and night life. From a work perspective, walking distance to the port and business areas. Has the charm of boutique hotels that dot the hills of this city, without having to climb stairs or thread complicated streets to get to them. Frequent guest and will definitely be staying there again when in Valparaiso.
Stayed 3 nights in Aug 2017
Verified

8/10 Good

Alex

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice boutique hotel

Nice boutique hotel, decorated in good taste with comfortable rooms. Not convenient if you come in a car (parking is far and not the safest walk back at night). Great breakfast included.
Stayed 1 night in Jul 2017
Verified

6/10 Okay

Suzette

Liked: Cleanliness, staff & service

Convenient but noisy location

Great place to be just very noisy all night.
Verified

10/10 Excellent

Roderick

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent Value Hotel

Ive written so many reviews for this place, I keep repeating myself.. What keeps me coming back? Location, staff, comfort, breakfast, service, cost, etcetera. If you're staying in Valparaiso, whether for tourism or business, this is a great place. Highly recommended.
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities

Recommend this place for sure

Rooms need AC or a fan, as open windows in a city that goes all night doesn't work. Great staff, excellent breakfast, convenient location. Consider making an iron available.
Verified

4/10 Poor

Jennifer

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful experience

There was no air conditioning, the bathroom fixtures were broken and falling off the wall, there were holes in the wall that they just put wall paper over.
Verified

8/10 Good

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities

Hotel súper lindo y moderno

La decoración del hotel es lo mejor! Está increíble, limpio, cómodo, me encantó. Pero si sufres de calor terrible! No hay aire acondicionado ni ventiladores! La noche puede convertirse en una pesadilla por esto. El desayuno nada extraordinario. Les falta picante para los mexicanos!
Verified

8/10 Good

Alex Cool

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hotel bien ubicado !!!

Desde la llegada una y rápida atención con detalles y buen servicio. Más habitaciones cómodas y bien mantenidas en este hotel clásico. El desayuno muy variado y la ubicación excelente !!! En pleno centro de Valparaiso, cerca de el elevador y otras atracciones turisticas !!! Lo recomiendo ampliamente !!
Verified

8/10 Good

NP

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great location in Valparaiso

Very accommodating staff. Wonderful service. Modern rooms. High ceilings, lots of air and light. Espresso machine available any time.
Verified

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Modern hotel, close to bars and restaurants.

Stayed for two nights. Booked a superior suite but was dissapointed on arrival as it looked nothing like the pictures and did not have a balcony as it stated it had. We asked to look at another room on the that did have a balcony but unfortuanly smaller and lots of noisefrom he street. The room was clean, modern and comfortable. The second night we were upgraded to a premium suite (spend the extra and get this room) the room was beautiful. Good bed, great views and large balcony. The bathroom was the highlight with a free standing bath and very modern. Breakfast was great and service was very friendly. It isnt in the "pretty" part of Valparaiso but close to bars and restaurant and everything is so close enough close and walkable! Enjoy the stay overall
Verified

8/10 Good

Arvi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyvä hotelli päivämatkoja varten

Hotelli sijaitsee hyvällä paikalla. Lähellä on kuvauksellinen kaupunginosa ja hyviä ravintoloita. Huone on siisti ja kaikki palvelut tuntuivat toimivan. Aamupala oli sopiva