The First Stay Hotel

3.5 star property

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Photo gallery for The First Stay Hotel

Superior Apartment | Living room | 32-inch Smart TV with cable channels, TV
Premier Apartment | In-room safe, desk, blackout curtains, free WiFi
Exterior detail
Lobby
Superior Apartment | Private kitchenette | Fridge, microwave, stovetop, electric kettle

Reviews

6.4 out of 10

Popular amenities

  • Breakfast available
  • Room service
  • Parking available
  • Housekeeping
  • Kitchen
  • Laundry

Explore the area

Map
Central Lake 1, Aquabay, Ecopark, Phung Cong, Van Giang, Van Giang, Hung Yen, 160000
  • Hanoi Old Town Night Market
    ‪16 min drive‬
  • Hanoi Opera House
    ‪16 min drive‬
  • Hoan Kiem Lake
    ‪16 min drive‬
  • Hanoi (HAN-Noi Bai Intl.)
    ‪54 min drive‬

Room options

Superior Apartment

  • Golf view
  • 58 sq m
  • 2 bedrooms
  • 1 bathroom
  • Sleeps 4
  • 2 Queen Beds

Basic Studio

  • Studio
  • 1 bathroom
  • Sleeps 2
  • 1 Double Bed

Premier Apartment

  • Golf view
  • 150 sq m
  • 3 bedrooms
  • 3 bathrooms
  • Sleeps 6
  • 3 Queen Beds

Deluxe Apartment

  • Golf view
  • 69 sq m
  • 2 bedrooms
  • 2 bathrooms
  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

The First Stay Hotel

Suburban aparthotel units with kitchenettes and balconies
This aparthotel features self parking, concierge services and dry cleaning. WiFi in public areas is free. Additionally, laundry facilities, a corner/local shop and a front desk safe are on-site. Each apartment provides a Smart TV with cable channels, plus a kitchenette with a fridge, a stovetop and a microwave. Conveniences include an electric kettle and free tea bags/instant coffee, and guests will appreciate thoughtful touches, such as bathrobes and slippers.
The First Stay Hotel offers 66 air-conditioned accommodations with a safe and complimentary bottles of water. Rooms open to balconies. Accommodation at this 3.5-star aparthotel has kitchenettes with fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include baths or showers, bathrobes, slippers and hairdryers.

Guests can surf the web using complimentary wireless Internet access. 32-inch Smart televisions come with cable channels. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at The First Stay Hotel, you'll be close to Mega Grand World Hanoi. Features include free WiFi in public areas, plus breakfast (surcharge) and dry cleaning service. This comfortable aparthotel has 66 apartments. Each apartment offers free WiFi and a kitchenette.
  • Each apartment offers a kitchenette, a balcony and a Smart TV
  • Free WiFi
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • 6 minutes by car from Mega Grand World Hanoi and 10 minutes from Aeon Mall
  • Airport shuttle service available for a fee
As a guest of The First Stay Hotel, you'll find multilingual staff, concierge services, and laundry facilities. WiFi is free in public spaces. An airport shuttle (available 24 hours) is available for a fee. The First Stay Hotel also features dry cleaning/laundry services, a corner/local shop, and room service (during limited hours). For a fee, parking is available.

Smoking is allowed in designated areas at this 3.5-star Van Giang aparthotel.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 6:30 AM to 10:00 AM.
Room service (during limited hours) is available.

Languages

English, Korean, Vietnamese

Property amenities

Internet

  • Available in the apartment: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (VND 30,000 per day)

Kitchenette

  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Microwave
  • Refrigerator
  • Tea bags/instant coffee

Dining

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: VND 220,000 for adults and VND 220,000 for children
  • Limited room service

Bathroom

  • Bathtub or shower
  • Dressing gowns
  • Hair dryer
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch Smart TV with cable channels

Outdoor areas

  • Balcony

Laundry

  • Dry cleaning/laundry service
  • Laundry facilities

Work spaces

  • Desk

Comfort

  • Air conditioning

Pets

  • No pets allowed

Suitability/Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Designated smoking areas

Services and conveniences

  • Blackout drapes
  • Concierge services
  • Free bottled water
  • Grocery/convenience store
  • Housekeeping (daily)
  • Limited-hour front desk
  • Luggage storage
  • Multilingual staff
  • Safe
  • Safe at front desk

Location highlights

  • In the suburbs
  • Next to a golf course

Things to do

  • 9-hole adjacent golf course
  • Fishing nearby
  • Hiking/biking trails nearby

Safety features

  • Carbon monoxide detector not reported (host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector)
  • Smoke detector not reported (host has not indicated whether there is a smoke detector on the property)

General

  • 66 units

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 10:00 PM
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Late check-in fee for check-in between 6:00 PM and 6:00 AM
Minimum check-in age - 18

Check-out

Check-out before noon

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
The front desk is open daily from 6:30 AM - 10:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 6:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: from approximately VND 220000 for adults and from VND 220000 for children
  • Airport shuttle fee: VND 400000 per vehicle (one-way, maximum occupancy 4)
  • Airport shuttle fee per child: VND 400000 (one-way)
  • Self-parking fee: VND 30000 per day
  • Early check-in is available for a fee (subject to availability)
  • Late check-in fee for check-in between 6:00 PM and 6:00 AM

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Host has not indicated whether there is a carbon monoxide detector on the property; consider bringing a portable detector with you on the trip
Host has not indicated whether there is a smoke detector on the property
The First Stay Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. The front desk at this property is open daily from 6:30 AM - 10:00 PM.
Guests arriving after 6:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.

Property is also known as

The First Stay
The First Stay Hotel Van Giang
The First Stay Hotel Aparthotel
The First Stay Hotel Aparthotel Van Giang

The First Stay Hotel Reviews

Reviews

6.4
Rating 10 - Excellent. 0 out of 6 reviews
Rating 8 - Good. 3 out of 6 reviews
Rating 6 - Okay. 1 out of 6 reviews
Rating 4 - Poor. 2 out of 6 reviews
Rating 2 - Terrible. 0 out of 6 reviews

5.6/10

Cleanliness

6.0/10

Amenities

8.0/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

8/10 Good

Heewon

Stayed 3 nights in Jan 2024

4/10 Poor

Verified traveller

Travelled with family
Disliked: Cleanliness, room comfort

너무 더러워서 다시는 가기 싫음.

도착하자마자 침대 커버에 얼룩이 있어서 교체를 했고 냉장고에는 작은 날 벌레들이 죽어 있었고 가구 곳곳에 먼지 뿐 아니라 거미와 거미 줄이 있었음. 화장실 바닥 청소를 하지 않아 따로 요청함. 침대에 이가 뛰어 다니는 것을 발견함. 새벽부터 공사 소리 때문에 시끄러웠음. 1층에 한국 식품을 파는 마트가 있고 2층 수영장이 있어 편리하긴 했으나 다시는 가고 싶지 않음.
Stayed 3 nights in Aug 2024

6/10 Okay

jinman

Stayed 2 nights in Apr 2024

8/10 Good

Kyoung Il

Business traveller
Liked: Cleanliness, property conditions & facilities
출장 시 사용하기 좋은 호텔입니다.
Stayed 1 night in Jan 2024

8/10 Good

Kyoung Il

Liked: Cleanliness, property conditions & facilities
전반적으로 호텔 상태는 좋았습니다.
Stayed 2 nights in Mar 2023