Holiday Inn Express & Suites Surrey by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites Surrey by IHG

Lobby sitting area
Exterior detail
1 bedroom, in-room safe, desk, iron/ironing board
Exterior
Reception

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym
  • 24/7 front desk

Explore the area

Map
15808 104 Avenue, Surrey, BC, V4N5L2
  • Guilford Town Centre
    ‪2 min drive‬
  • Hard Rock Casino Vancouver
    ‪6 min drive‬
  • Holland Park
    ‪6 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪37 min drive‬

Room options

Suite, 1 King Bed

8.8 out of 10
Excellent
(5 reviews)
  • Sleeps 3
  • 1 King Bed

Standard Room, 2 Queen Beds

9.8 out of 10
Exceptional
(66 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed

9.2 out of 10
Wonderful
(10 reviews)
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 Bedroom

9.6 out of 10
Exceptional
(10 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(19 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible Bathtub

9.0 out of 10
Wonderful
(6 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

Similar properties

About this property

Holiday Inn Express & Suites Surrey by IHG

Hotel with free breakfast, near Guilford Town Centre
This smoke-free hotel features an indoor pool, a fitness centre and a sauna. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business centre, Access to hot tub and a business centre.
Holiday Inn Express & Suites Surrey by IHG offers 85 accommodations with a safe and coffee/tea makers. 32-inch LCD televisions come with premium cable channels. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a sauna and a fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express & Suites Surrey by IHG. During your stay, you'll be within walking distance of Guilford Town Centre. Enjoy features like free WiFi in public areas and free self-parking, plus an indoor pool.
  • Free buffet breakfast served daily
  • Free WiFi and wired Internet
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the clean guestrooms and the breakfast
  • Just a 2-minute drive from Guilford Town Centre and 6 minutes from Holland Park
As a guest of Holiday Inn Express & Suites Surrey by IHG, you'll find an indoor pool, Access to hot tub, a sauna, and a fitness centre. WiFi and wired Internet are free in public spaces. A 24-hour business centre and meeting rooms are available. Free breakfast is available daily. A vending machine, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Holiday Inn Express & Suites Surrey by IHG. Self parking is free.

This Surrey hotel is smoke free.

Guests are served a free buffet breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 6:30 AM to 10:00 AM.

Languages

English, Filipino, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free buffet breakfast available 6:00 AM to 9:30 AM on weekdays and 6:30 AM to 10:00 AM on weekends

Things to do

  • Gym
  • Hot tub
  • Indoor pool
  • Sauna

Family friendly

  • Free cot
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 100 per stay

We've listed all charges provided to us by the property.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a smoke detector, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7:30 AM to 10:30 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Alcohol isn't served at Holiday Inn Express & Suites Surrey by IHG.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Hotel Surrey
Holiday Inn Express Surrey
Holiday Inn Express Surrey Hotel
Holiday Inn Express And Suites Surrey
Holiday Inn Express & Suites Surrey Hotel Surrey
Holiday Inn Surrey

Holiday Inn Express & Suites Surrey by IHG Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 629 out of 1013 reviews
Rating 8 - Good. 283 out of 1013 reviews
Rating 6 - Okay. 44 out of 1013 reviews
Rating 4 - Poor. 23 out of 1013 reviews
Rating 2 - Terrible. 34 out of 1013 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Mary, Toronto

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff go out of their way to make your stay the very best My flight arrived at 8 am and I was at the hotel by 11am. I asked if I could check in and leave my luggage there. They checked and prioritized my room. It took 15 minutes and my room was ready! I told them not to rush as I could I er to the mall but she said just to wait. So impressed I to maker o on my bed before noon!!!!
Stayed 2 nights in Apr 2025

4/10 Poor

Harpreet

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Sharon

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was perfectly maintained, and the staff were great. Breakfast was delicious. The only thing we didn't like was how loud neighbouring suites were and how little the hotel did to help when informed.
Stayed 6 nights in Apr 2025

8/10 Good

Daniel

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

hyunchul

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Ahmed

Liked: Property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Hanane, Burnaby

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Charmane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was so polite, friendly and very welcoming
Stayed 3 nights in Feb 2025

10/10 Excellent

Keifer

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A great stay.
Stayed 4 nights in Apr 2025

10/10 Excellent

Maria Gigi

Staff’s really nice and helpful
Stayed 1 night in Mar 2025

8/10 Good

Tyler

Stayed 3 nights in Apr 2025

10/10 Excellent

Blaine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

8/10 Good

May

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff specially the Filipina staff. Excellent customer service
Stayed 3 nights in Mar 2025

10/10 Excellent

Alex virgel

Liked: Cleanliness, amenities
I like in way free breakfast good job
Stayed 2 nights in Apr 2025

10/10 Excellent

Sundeep

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and friendly staff
Stayed 2 nights in Apr 2025

10/10 Excellent

Reshma

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great experience at Holiday Inn. The staff was friendly and rooms were super clean. Would definitely stay here again.
Stayed 1 night in Mar 2025

8/10 Good

Scott Jeffery

Liked: Cleanliness, staff & service, property conditions & facilities
👍
Stayed 5 nights in Mar 2025

10/10 Excellent

Brooke

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Luke

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff at the hotel were so accommodating and friendly. Our room and the whole hotel was very well designed. We slept so well, which was so needed. Left the hotel feeling refreshed. Loved my stay and will definetly be booking again.
Stayed 1 night in Mar 2025

8/10 Good

Henry Paul

Liked: Cleanliness, staff & service, property conditions & facilities
convenient and dining options
Stayed 4 nights in Mar 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very comfortable. Front desk staff were friendly and accommodating.
Stayed 1 night in Mar 2025

10/10 Excellent

Gayleen

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very comfortable stay
Stayed 1 night in Mar 2025

8/10 Good

Hamidreza

Liked: Cleanliness, staff & service, property conditions & facilities
nice staff, warm greeting, clean and comfortable
Stayed 2 nights in Mar 2025

8/10 Good

Christine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beds & water pressure need upgrades

My spouse and I were happy with everything, except 1) the size of the bed. I ended up sleeping with my young daughter bc I'm not sure how anyone can sleep with another full size person in a teeny tiny double bed (and we're not large people!); and 2) the water pressure - there was none. All three of us were very unhappy with our showers.
Stayed 2 nights in Mar 2025

10/10 Excellent

Catherine

Liked: Cleanliness, staff & service, property conditions & facilities
It was perfect
Stayed 2 nights in Mar 2025