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Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Exterior
1 bedroom, in-room safe, desk, soundproofing
Reception
Outdoor pool, pool loungers
Free daily buffet breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Gym

Explore the area

Map
4405 Central Blvd, Burnaby, BC, V5H4M3
  • Metropolis at Metrotown
    ‪2 min walk‬
  • Port of Vancouver
    ‪12 min drive‬
  • Canada Place Cruise Ship Terminal
    ‪17 min drive‬
  • Vancouver, BC (YVR-Vancouver Intl.)
    ‪20 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Top Floor)

9.6 out of 10
Exceptional
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Top Floor)

9.2 out of 10
Wonderful
(15 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor)

9.0 out of 10
Wonderful
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(72 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, City View

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed, City View

8.4 out of 10
Very good
(17 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 King Bed with Sofa bed (Top Floor)

9.6 out of 10
Exceptional
(4 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room

Standard Room | 1 bedroom, in-room safe, desk, soundproofing

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 2
  • 1 Single Bed

View all photos for Standard Room, 1 King Bed, City View (Top Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, City View (Top Floor)

9.2 out of 10
Wonderful
(19 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Extra Floor Space (Top floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, Extra Floor Space (Top floor)

9.2 out of 10
Wonderful
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Extra Floor Space)

9.4 out of 10
Exceptional
(10 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Low Floor)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed (Low Floor)

9.4 out of 10
Exceptional
(6 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, City View

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(68 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub

Standard Room, 1 King Bed, Accessible Bathtub | Bathroom | Combined shower/bathtub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed, Accessible Bathtub

7.4 out of 10
Good
(3 reviews)
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, City View (Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds, City View (Extra Floor Space)

9.6 out of 10
Exceptional
(8 reviews)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

1 bedroom, in-room safe, desk, soundproofing

Standard Room, 2 Queen Beds (Low Floor Extra Floor Space)

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, City View

1 bedroom, in-room safe, desk, soundproofing

Suite, 1 Bedroom, City View

10.0 out of 10
Exceptional
(1 review)
  • City view
  • Sleeps 3
  • 1 King Bed

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About this property

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG

Hotel connected to a shopping centre in Burnaby with free breakfast
Along with an outdoor pool, this smoke-free hotel has a 24-hour fitness centre and a 24-hour business centre. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, coffee/tea in a common area, a business centre and conference space are on-site.
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers 100 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

This Burnaby hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the free breakfast at Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. During your stay, you'll be connected to a shopping centre and just a quick walk from Metropolis at Metrotown. You'll find features such as free WiFi in public areas and free self-parking, plus an outdoor pool.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the clean guestrooms
  • 6.7 mi (10.8 km) from Rogers Arena and 6.9 mi (11.2 km) from Port of Vancouver
Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG offers its guests an outdoor pool and a 24-hour fitness centre. A computer station is on site and WiFi is free in public spaces. Business amenities include a 24-hour business centre and 4 meeting rooms. Free breakfast is available daily. Event space at this hotel measures 5000 square feet (465 square metres) and includes conference space. A library, a terrace, and a vending machine are also featured at the business-friendly Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG. Free self parking is available. A complete renovation of Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG was completed in December 2022.

This Burnaby hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Languages

Chinese (Mandarin), English, Filipino, French, Hindi, Korean, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Shopping centre

Family friendly

  • Baby toys
  • Free cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 4 meeting rooms
  • 5,000 square feet of conference space
  • Computer station

Outdoors

  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Grab bar in shower
  • Lever door handles
  • Lift
  • Stair-free path to entrance
  • Tile flooring in public areas
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 6 floors
  • Banquet hall
  • Built in 1989
  • Renovated entire property - December 2022
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Express Burnaby
Holiday Inn Express Vancouver-Metrotown
Holiday Inn Express Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Hotel
Holiday Inn Express Vancouver-Metrotown Hotel Burnaby
Vancouver-Metrotown Burnaby
Holiday Inn Express Vancouver-Metrotown Burnaby Hotel

Holiday Inn Express Vancouver-Metrotown (Burnaby) by IHG Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 913 out of 1297 reviews
Rating 8 - Good. 275 out of 1297 reviews
Rating 6 - Okay. 55 out of 1297 reviews
Rating 4 - Poor. 23 out of 1297 reviews
Rating 2 - Terrible. 31 out of 1297 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
很好!
Stayed 3 nights in Mar 2025

10/10 Excellent

Unchalee

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Impressed by the Positive Changes!

After a year of not staying at your hotel due to pricing, I decided to return, as the rates seemed more reasonable this time. I’m so glad I did! My stay was truly enjoyable, and I wanted to take a moment to share my appreciation. From the moment I arrived, the staff was incredibly friendly and helpful. A special mention to Brandon at the front desk, who greeted us warmly and thoughtfully offered bottled water—a small but meaningful touch. Upon entering my room, I was pleasantly surprised to find room slippers, earplugs, and sanitizing wipes. The bed sheets and pillows were exceptionally soft and comfortable, making for a great night's sleep. One of the most impressive aspects of my stay was the hotel’s commitment to inclusivity. I truly admire that you employ staff with disabilities in the breakfast area and provide clear communication instructions at each table—this is both thoughtful and commendable. Breakfast was another highlight! In addition to the hot food options and my favorite Cinnabon buns, I loved the congee, fresh strawberries, blueberries, and the vegetable tray with dip. The variety was fantastic. When checking out, the front desk staff once again offered bottled water for our journey home—another thoughtful gesture that didn’t go unnoticed. A helpful tip for future guests: be sure to ask for the updated hotel map, which highlights local restaurants beyond the big chains in the mall. I also appreciate that the hotel provides a running map for the nearby pa
Stayed 2 nights in Mar 2025

2/10 Terrible

arik

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was rude
Stayed 1 night in Mar 2025

10/10 Excellent

TANYA

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything and everyone was excellent. Maybe the breakfast Buffett can be a bit hotter as the lids are kept open so the food goes cold
Stayed 1 night in Mar 2025

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, property conditions & facilities
We enjoyed the stay, great location and very impressed with the hot breakfast, will definitely be our go to when visiting Burnaby!
Stayed 1 night in Mar 2025

10/10 Excellent

Erika

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Definitely would recommend staying here! Friendly staff, clean rooms and block away from Metrotown mall.
Stayed 2 nights in Mar 2025

8/10 Good

Jane

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Saeed

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Matthew

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Ankur

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Nolan, Kelowna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good overall. Good breakfast food options! Nice staff! Convenient location big time. Just a tad loud as sound travels through the front door of room easy! The doors shutting of other guests are so loud in the early ams and housekeeping starts way too early! Also, adding a hot tub would be a good thing.
Stayed 2 nights in Mar 2025

10/10 Excellent

Abelardo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay next to mall. Staff was very friendly and hospitable!
Stayed 1 night in Mar 2025

10/10 Excellent

Tim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Evan

Business traveller
Liked: Amenities
Great place to stay. friendly staff and clean facilities
Stayed 3 nights in Mar 2025

10/10 Excellent

Nona

Travelled with family
This was such an enjoyable stay. The location is very central … and so close to rapid transit, shopping, a cinema, and a wide variety of restaurants. We didn’t come prepared to use the pool but it looked very inviting. Great free parking as long as you have a smaller vehicle. I don’t have an EV but I noticed 2 EV charging spaces. We are looking forward to returning soon.
Stayed 2 nights in Mar 2025

8/10 Good

Aldona, Vancouver

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to shopping and transportation
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Guohua, Victoria

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to everything
Stayed 3 nights in Mar 2025

10/10 Excellent

DOMINIC ANTON

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good accommodation
Stayed 1 night in Mar 2025

10/10 Excellent

tatyana

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place

I really enjoyed staying at this hotel. The staff was very friendly and welcoming. They were accomdataing and offered things that I should have asked for. I highly recommend this hotel. They are very kind wonderful people
Stayed 2 nights in Mar 2025

10/10 Excellent

woolin

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was good stay and this is my third time
Stayed 2 nights in Mar 2025

10/10 Excellent

PR

Stayed 4 nights in Mar 2025

10/10 Excellent

Cindy

Stayed 1 night in Mar 2025