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Inn at the Quay

4.0 star property
VIP Access

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Photo gallery for Inn at the Quay

Balcony view
Exterior
Combined shower/bathtub, rainfall showerhead, free toiletries
Desk, iron/ironing board, free WiFi, bed sheets
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning
  • Gym

Explore the area

View in a map
900 Quayside Dr, New Westminster, BC, V3M6G1
  • Place, River Market
    ‪2 min walk‬
  • Place, Samson V Museum
    ‪2 min walk‬
  • Place, Douglas College
    ‪4 min walk‬
  • Airport, Vancouver, BC (YVR-Vancouver Intl.)
    ‪31 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
Learn more about VIP AccessOpens in a new window

Room options

View all photos for Room, 1 King Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 King Bed (Quay)

9.2 out of 10
Wonderful
(31 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed (Quay)

Desk, iron/ironing board, free WiFi, bed sheets

Room, 1 Queen Bed (Quay)

9.2 out of 10
Wonderful
(42 reviews)
  • River view
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds (Quay)

Room, 2 Queen Beds (Quay) | Desk, iron/ironing board, free WiFi, bed sheets

Room, 2 Queen Beds (Quay)

9.4 out of 10
Exceptional
(43 reviews)
  • River view
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

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About this property

Inn at the Quay

Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a sauna, a business centre and conference space.
Inn at the Quay offers 126 accommodations with coffee/tea makers and complimentary bathrobes. Rooms open to balconies. 55-inch LCD televisions come with cable channels. Bathrooms include a combined bath/shower unit with a rainfall showerhead, complimentary toiletries and hairdryers.

This New Westminster hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a sauna and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Inn at the Quay. During your stay, you're just a quick walk from Douglas College. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy seafood while dining at The Boathouse
  • Cooked-to-order breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a porter and luggage storage
  • On-site recreation includes a gym and a sauna
  • Guests have great things to say about the location and the clean guestrooms
  • Just a 1-minute drive from Douglas College and 10 minutes from Holland Park
  • Cats and dogs welcome for a fee
Inn at the Quay offers its guests a sauna and a fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre and meeting rooms are available. Event space at this hotel measures 3875 square feet (360 square metres) and includes conference space. A terrace, a vending machine, and complimentary newspapers in the lobby are also featured at the business-friendly Inn at the Quay. For a fee, parking is available.

This 4-star New Westminster hotel is smoke free.

For a fee, guests can enjoy cooked-to-order breakfast on weekdays from 6:30 AM to noon and at the weekend from 9:00 AM to 1:00 PM.
The Boathouse – This restaurant specialises in seafood and serves breakfast, brunch, lunch and dinner. Guests can order drinks at the bar and enjoy al fresco dining (weather permitting). A children's menu is available.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Parking on site (CAD 17 per day; includes in/out privileges)
  • Limited on-site self parking
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 9:00 AM to 1:00 PM on weekends; CAD 15 to 25 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Boathouse

Things to do

  • Gym
  • Sauna

Family friendly

  • In-room refrigerator

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 3,875 square feet of conference space
  • Business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On the riverwalk
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Grab bar near toilet
  • Lift
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 9 floors
  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch LCD TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 3:00 AM

Early check-in subject to availability

Late check-in subject to availability

Minimum check-in age - 19

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation (varies based on length of stay)
  • Only dogs and cats are allowed
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 per person
  • Self-parking fee: CAD 17.00 per day (in/out privileges)
  • Pet fee: CAD 50 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Inn Quay

Inn Quay New Westminster

Quay Inn

Quay New Westminster

At Westminster Quay New

Hotel At Westminster Quay

Inn At The Quay Hotel New Westminster

Inn at the Quay Hotel

Inn at the Quay New Westminster

Inn at the Quay Hotel New Westminster

Inn at the Quay Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 661 out of 1006 reviews
Rating 8 - Good. 248 out of 1006 reviews
Rating 6 - Okay. 61 out of 1006 reviews
Rating 4 - Poor. 24 out of 1006 reviews
Rating 2 - Terrible. 12 out of 1006 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Ron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views, nice room and amazing restaurant
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Jacqueline

Liked: Cleanliness, amenities, property conditions & facilities
Excellent Hotel. Clean, safe area and wonderful views.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Carol

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, staff friendly, and nice view of the River!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Twyla

Liked: Cleanliness, amenities, property conditions & facilities
Great room & fabulous location!
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Great and clean hotel with a lot of assistance for all my questions and needs
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Anthony

Liked: Cleanliness, property conditions & facilities
Great location. Large, comfortable and clean room. Lovely staff.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Maire

Liked: Cleanliness, property conditions & facilities
Excellent front desk staff.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Latoya

Liked: Cleanliness, amenities, property conditions & facilities
View of the river and the room was lovely
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the location and staff!
Stayed 2 nights in Dec 2025
Verified

8/10 Good

Glen

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff nice location
Stayed 3 nights in Dec 2025
Verified

10/10 Excellent

Heather

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful view, clean rooms, responsive staff.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Charles

Liked: Cleanliness, amenities, property conditions & facilities
Great location. Restaurant was nice
Stayed 1 night in Jan 2026
Verified

8/10 Good

Namdoo

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Great Staff, nice clean room.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Meredith

Liked: Cleanliness, amenities, property conditions & facilities
Very enjoyable stay. Spacious, clean, and well appointed room with fabulous beds and pillows. The location offers many dining options and our favorite is Angelina’s Dutch Corner. There is easy access to public transportation and areas to walk on the boardwalk and shop.
Stayed 3 nights in Feb 2026
Verified

10/10 Excellent

Magnolia

Liked: Cleanliness, amenities, property conditions & facilities
Staff were very helpful and accommodating and the avocado egg toast breakfast was out of this world. Would definitely come back.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Edee

Liked: Cleanliness, amenities, property conditions & facilities
Great place for our dog to be with us, very clean and comfortable beds/room and lovely view over river, friendly staff, and boardwalk to walk our dog was wonderful. We were very impressed and would definitely return.
Stayed 2 nights in Jan 2026
Verified

10/10 Excellent

Margaret

Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean and the staff were very friendly. Great place to stay
Stayed 5 nights in Nov 2025
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, amenities, property conditions & facilities
Room was great. View was amazing. Hotel staff were friendly. Beds comfy and clean
Stayed 5 nights in Jan 2026
Verified

10/10 Excellent

Lesley

Liked: Cleanliness, amenities, property conditions & facilities
Easy, professional and welcoming check-in. Thanks, Mike. Super clean property and room. Will visit again.
Stayed 1 night in Feb 2026
Verified

8/10 Good

casey

Liked: Cleanliness, amenities, property conditions & facilities
Nice room, great bed n bathrobes
Stayed 1 night in Jan 2026
Verified

8/10 Good

Kevin

Liked: Cleanliness
Room was comfortable....and the view was alright. The Boathouse restaurant was nice...meal was top notch but the wait staff lacked the necessary skills to serve at a casual fine dining restaurant.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

James

Liked: Cleanliness, amenities, property conditions & facilities
Was excellent
Stayed 4 nights in Dec 2025
Verified

10/10 Excellent

linda

Liked: Cleanliness, amenities, property conditions & facilities
Awesome views, clean and friendly staff.
Stayed 1 night in Nov 2025
Verified

8/10 Good

Ara

Disliked: Property conditions & facilities
Bit dated but spacious
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice room, cool view of the river. The Boathouse attched to the hotel had good food. Plenty of other restaurants nearby as well.
Stayed 3 nights in Dec 2025