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Carlton Capri Hotel

3.0 star property

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Photo gallery for Carlton Capri Hotel

Room amenity
Creator video - submitted by Vashina Natalia
Buffet
Superior Double or Twin Room | Down duvets, minibar, in-room safe, soundproofing
Room amenity

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Room service

Explore the area

View in a map
S Croce 595/a, Venice, VE, 30135
  • Place, Piazzale Roma
    ‪6 min walk‬
  • Place, Grand Canal
    ‪6 min walk‬
  • Place, Rialto Bridge
    ‪13 min walk‬
  • Airport, Venice (VCE-Marco Polo)
    ‪33 min drive‬

Room options

View all photos for Superior Double or Twin Room

Down duvets, minibar, in-room safe, soundproofing

Superior Double or Twin Room

9.4 out of 10
Exceptional
(6 reviews)
  • 16 sq m
  • Sleeps 3
  • 1 Double Bed OR 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Triple Room

Down duvets, minibar, in-room safe, soundproofing

Superior Triple Room

8.4 out of 10
Very good
(9 reviews)
  • 22 sq m
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed OR 3 Single Beds
  • Free Wi-Fi

View all photos for Single Room

Down duvets, minibar, in-room safe, soundproofing

Single Room

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room Single Use

Down duvets, minibar, in-room safe, soundproofing

Double Room Single Use

8.0 out of 10
Very good
(1 review)
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Double Room

Double Room | Down duvets, minibar, in-room safe, soundproofing

Double Room

8.8 out of 10
Excellent
(8 reviews)
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Twin Room

Down duvets, minibar, in-room safe, soundproofing

Twin Room

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Family Room

Family Room | Down duvets, minibar, in-room safe, soundproofing

Family Room

  • Sleeps 4
  • 1 Double Bed and 2 Single Beds OR 4 Single Beds
  • Free Wi-Fi

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About this property

Carlton Capri Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this smoke-free hotel. WiFi in public areas is free. Additionally, concierge services, dry cleaning and laundry facilities are on-site.
Carlton Capri Hotel offers 36 air-conditioned accommodations with minibars and a safe. Beds feature down duvets. Satellite televisions are provided.

Bathrooms include a shower, complimentary toiletries and hairdryers. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

Our customers tell us they can't get enough of Carlton Capri Hotel's great location. During your stay, you're just a quick walk from Piazzale Roma. Free WiFi in public areas, a restaurant and a bar are available.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Guests have great things to say about the location and the helpful staff
  • Within a 10-minute walk of Piazzale Roma and Grand Canal
There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Multilingual staff, tour/ticket assistance, and concierge services are also featured at Carlton Capri Hotel.

This 3-star Venice hotel is smoke free.

Restaurant La Cupola – This restaurant serves lunch and dinner.
Room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available
  • Offsite parking available (EUR 30 per day)

Food and drink

  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Restaurant La Cupola

Family friendly

  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • Lift

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Down comforter

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Minibar
  • Room service

More

  • Air conditioning
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in time starts at 2:00 PM

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools
Guests booking their stay in Venice are kindly requested to visit the #EnjoyRespectVenezia site www.comune.venezia.it/en/content/enjoyrespectvenezia for important information and regulations applied in the city.
On certain dates of the year, visitors must pay an access fee of EUR 5-10 per person per day to enter Venice. Those with accommodation in Venice are exempt from paying this. Guests must however request an exemption voucher in advance and present it with an identity document on arrival. To check affected dates, fees and request an exemption, visit cda.ve.it/en/.

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city and will be collected at the property. This tax does not apply to residents of Venice City and children under 10 years of age. Further exemptions may apply to patients and their companions, and people staying in the city for specific purposes/duties, subject to the submission of proper documents to the property. A 30 per cent reduction applies from 1–31 January.
  • A tax is imposed by the city: From 1 January to 31 January, EUR 2.40 per person, per night for adults; EUR 1.20 per night for guests aged 10-16 years old.
  • A tax is imposed by the city: From 1 February to 31 December, EUR 3.50 per person, per night for adults; EUR 1.70 per night for guests aged 10-16 years old.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: EUR 30 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • All guests (including children) need to be present at check-in to show their government-issued photo ID or passport.
  • On-site cash transactions can't exceed EUR 5000, due to national regulations. For more details, please contact the property using information in the booking confirmation.

National rating

This property has received its official star rating from the local rating authority.

Property is also known as

Carlton Capri
Carlton Capri Hotel
Carlton Capri Hotel Venice
Carlton Capri Venice
Hotel Carlton Capri
Capri Hotel Venice
Carlton Capri Hotel Hotel
Carlton Capri Hotel Venice
Carlton Capri Hotel Hotel Venice

Carlton Capri Hotel Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 268 out of 755 reviews
Rating 8 - Good. 304 out of 755 reviews
Rating 6 - Okay. 134 out of 755 reviews
Rating 4 - Poor. 29 out of 755 reviews
Rating 2 - Terrible. 20 out of 755 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
clean room and helpful staff
Stayed 2 nights in Oct 2025
Verified

8/10 Good

Abby

Liked: Cleanliness, staff & service, property conditions & facilities
Property was very conveniently situated
Stayed 2 nights in Oct 2025
Verified

10/10 Excellent

Yadira

Liked: Cleanliness, amenities, property conditions & facilities
Beautiful location
Stayed 2 nights in Jun 2025
Verified

6/10 Okay

Sumit

Disliked: Staff & service, property conditions & facilities
Staffs at reception could have been more helpful on first couple of days. The staff at the last day was good. Breakfast not worth.
Stayed 2 nights in Dec 2025
Verified

4/10 Poor

Ken

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Unfortunately can't recommend this hotel. Elevator was out for around 2 days electricity kept going out (desk said in was Venice wide but others had power looking out the window. Cold showers for 2 days (they blamed the power), horrible beds (two singles, worst of my life and I've stayed in communist Cuba). Staff just blew paid lip service to the concerns.
Stayed 3 nights in Jan 2026
Verified

10/10 Excellent

Stephen

Liked: Staff & service, property conditions & facilities
Great buffet breakfast!
Stayed 1 night in Sep 2024
Verified

10/10 Excellent

Yoana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was perfect
Stayed 2 nights in Aug 2025
Verified

8/10 Good

Shelley

Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and everything worked. The location close o the Santa Lucia train station is convenient for walking around Venice. Our “matrimonial” bed was actually two singles pushed together, leaving a hard ridge in the center.
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

gina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room temperature was good
Stayed 1 night in Oct 2025
Verified

8/10 Good

Michael

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good simple typical Venice hotel. Good location
Stayed 1 night in Apr 2025
Verified

8/10 Good

Dellwyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It's a great location. Close to the train/bus stations. Multiple options for food, but most importantly not swamped with tourists around the building. The rooms are great as long as you don't have a nosy neighbor.
Stayed 4 nights in Jul 2025
Verified

10/10 Excellent

Fabricio

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very well located and very nice staff.
Stayed 2 nights in Feb 2023
Verified

8/10 Good

Tracey

Liked: Cleanliness, staff & service, property conditions & facilities
This hotel was a very nice 3 star in an ideal location.
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Van Cuong

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location and services
Stayed 1 night in Nov 2024
Verified

8/10 Good

Felice

Liked: Cleanliness, staff & service, property conditions & facilities
very good quality, especially for helpful staff and for quality breakfast
Stayed 3 nights in Oct 2024
Verified

8/10 Good

Wendy

Liked: Cleanliness, amenities, property conditions & facilities
Excellent location and very friendly staff. The A/C was confusing and ours ending up being broken, but we were quickly given a new room and they made sure we were comfortable. The public transport made it very easy to get everywhere if you didn't want to walk.
Stayed 4 nights in Jul 2025
Verified

8/10 Good

Fernando

Liked: Cleanliness
Great location close to the canal and train station
Stayed 2 nights in Sep 2024
Verified

10/10 Excellent

Stephanie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel - easy to find from the bus station. Lovely staff every time we interacted with the reception desk, really comfy beds and clean and tidy rooms/bathrooms. Definitely recommend!
Stayed 2 nights in Sep 2024
Verified

6/10 Okay

Verified traveller

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
The bathroom door could not be locked. The bed was alright but the service was great. Location was also amazing.
Stayed 3 nights in Jun 2025
Verified

4/10 Poor

Anna

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Dirty
Stayed 2 nights in Aug 2025
Verified

8/10 Good

JON

Liked: Cleanliness, staff & service, property conditions & facilities
Great location and access to tours. Must eat breakfast at the Brunch cafe order the Japanese pancakes.
Stayed 4 nights in Jun 2023
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, property conditions & facilities
Great location, friendly staff. Quite in the evening, good breakfast.
Stayed 2 nights in Oct 2023
Verified

10/10 Excellent

Makinizi

Liked: Staff & service, property conditions & facilities
Had a great time here!! The staff were incredibly friendly, especially the daytime staff. This was a great hotel for the price. Better than expected by far. I didn’t understand how great a location it was until I was trying to carry my luggage through cobbled the streets of Venice. It is about a six minute walk from the train station.
Stayed 3 nights in Jul 2025
Verified

8/10 Good

Ming

Check in and out quickly
Stayed 1 night in May 2025
Verified

10/10 Excellent

Nicole

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
good for an overnight stay. rooms are very small but it is local to the train station and the canal. would stay again
Stayed 1 night in Aug 2024