4/10 Poor
Olivia
Travelled with partner
3 Nov 2025
Check in staff was friendly and room was clean were the positives. But do not stay here. Very not recommended.
Negatives were that although booking days AC is available, it locked is and off end of October which we were not informed of when booking. That sounds a reasonable time frame, until you realize it was over 70 degrees F that day and we were on the fifth floor, so all the heat rose in that building. When we tried opening a window, a crowd of mosquitos trickled into the room and began biting us.
We called the front desk at 1:30 am, covered in sweat and baking in the room unable to sleep. It was at least 80 degrees F in the room at that point. We asked if he could provide a plug in fan after explaining the situation. The front office staff member was dismissive and rude. He said “just open a window.” We told him about the twenty some mosquitos we had killed in the room biting us already. We asked him to come look at the thermostat. He refused initially, saying he was too busy with people coming in—at 1:30 am mind you. When he did come out, he acknowledged that he could feel how sweltering the room was. He said all the plug in fans were locked up for winter some where and he didn’t have time to look for them. He backed out the door while we were talking to him, lacking any empathy or solutions, saying he was going back to his desk and would find us another hotel for that night. This was completely his idea, never called us back. Only slept 2-3 hrs
Olivia
Stayed 1 night in Oct 2025























