I booked for our family with 1 child (11 years) a triple room with private bathroom 10 days before our arrival (27-30/8/2016). I sent an email (info@gaffaro.com) with our flight data and immediately got a reply with a detailed route description (from Marco Polo, take bus number 5 to Piazzale Roma terminus). The hotel is within walking distance (5 minutes) from Piazzale Roma in a very quiet area, away from the festivities, but everything can be reached on walking distance. The hotel (house number 3589) is exactly as shown on the photos as well as the description. We rang at the gate and the host was instantly there. Checkin took 1 minute. The host also speaks fluent French and English. You get 1 key of the entrance gate and 1 room key (within no mosquitoes!). Spontaneous the password of the wifi (which works fine) was given as well as a convenient floor plan of Venice. The air conditioning in the room works perfectly. Also the bathroom was immaculate, with shampoo and soap. The towels were changed daily and the room cleaned. The breakfast is from 8:30-10:00 (house number 3587) and everything is there: croissants, rolls, coffee, tea, water, juice, ham, cheese, salami, jam, boiled eggs, yoghurt and even nutella. A real winner. At checkout you pay the resident tax cash.