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The Castle at Swan Lake

Property class: 3.5
VIP Access

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Photo gallery for The Castle at Swan Lake

A multi-story hotel with a pool area, surrounded by trees and a hilly landscape.
A hotel with multiple balconies, a pool, and a restaurant.
A spacious living room with a large wooden table, a sofa, and a kitchen area with modern appliances.
A view through a window with a grid pattern, overlooking a body of water and distant hills.
An aerial view of a courtyard with a swimming pool, surrounded by trees and buildings with red-tiled roofs.

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Parking included
  • Free Wi-Fi

Explore the area

View in a map
7905 Greenhow Road, Vernon, BC, V1B 3S2
  • Place, Splashdown Vernon
    ‪5 min walk‬
  • Place, Swan Lake
    ‪9 min walk‬
  • Place, Predator Ridge Golf Resort
    ‪29 min drive‬
  • Airport, Kelowna, BC (YLW-Kelowna Intl.)
    ‪44 min drive‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members
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Room options

View all photos for King Deluxe Suite

A bedroom with a large bed, a bench, a nightstand, a lamp, and a painting on the wall.

King Deluxe Suite

9.4 out of 10
Exceptional
(102 reviews)
  • 42 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for King Executive Suite

A bedroom with a large bed, two bedside tables, a nightstand, a window with blinds, and a wall-mounted clock.

King Executive Suite

9.6 out of 10
Exceptional
(26 reviews)
  • 88 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 1 Queen Bed
  • Free Wi-Fi

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About this property

The Castle at Swan Lake

A restaurant, a hot tub and a seasonal outdoor pool are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a business centre, a meeting room and laundry facilities are on-site. Weekly housekeeping is available.
The Castle at Swan Lake offers 44 air-conditioned accommodations, which are accessible via exterior corridors, and features fireplaces and coffee/tea makers. Rooms open to balconies or patios. Beds feature premium bedding. 40-inch flat-screen televisions come with cable channels. Accommodation at this 3.5-star hotel has kitchens with full-sized fridge/freezers, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit with a deep soaking bath and a rainfall showerhead, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and a ceiling fan. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a weekly basis.

A seasonal outdoor pool and a hot tub are on site.
Our customers tell us they can't get enough of The Castle at Swan Lake's great location. During your stay, you're just a quick walk from Splashdown Vernon. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy a bite to eat at the restaurant
  • Take a swim in the seasonal outdoor pool or soak in the hot tub
  • Amenities include free newspapers in reception, a business centre and a meeting room
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 7 minutes on foot from Splashdown Vernon and a 3-minute drive from Swan Lake
  • Dogs welcome for a fee (restrictions apply)
The Castle at Swan Lake offers its guests a hot tub and a seasonal outdoor pool. There's a restaurant on site. A business centre and a meeting room are available.

A computer station is on site, and both WiFi and wired Internet are free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at The Castle at Swan Lake. Self parking is free.

Smoking is allowed in designated areas at this 3.5-star Vernon hotel.

The Castle at Swan Lake has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking

Food and drink

  • A restaurant

Things to do

  • Games
  • Hot tub
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Fenced pool
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Seasonal outdoor pool

Conveniences

  • Free newspapers in lobby
  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • Business centre
  • Computer station
  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 13 steps to reach entrance
  • Lift
  • Wheelchair accessible (may have limitations)

More

  • 2 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Rainfall showerhead
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 40-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Hob
  • Kitchen
  • Microwave

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Fireplace
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 4 PM; check-in end time: 10:30 PM
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out

Special check-in instructions

The front desk is open daily from 7:00 AM - 11:00 PM
Front desk staffed during limited hours
If you are planning to arrive after 10:00 AM please contact the property in advance using the information on the booking confirmation
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools
Property is located on a hill and guests with mobility issues may find accessibility limited.

Access methods

Front desk (limited hours)

Pets

  • Pets: CAD 28.25 per accommodation (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 pets
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 16 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 28.25 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 25 years old.
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 11:00 PM.
Guests arriving after 10:00 AM must make advance arrangements by contacting the property using the information on the booking confirmation. Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • The seasonal pool will open in May and close in September.
  • Children aged 16 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Castle Swan Lake Hotel Vernon
Castle Swan Lake Hotel
Castle Swan Lake Vernon
Castle Swan Lake
The Castle Swan Lake
The Castle Swan Lake Hotel Vernon
The Castle Swan Lake Hotel
The Castle Swan Lake Vernon
The Castle at Swan Lake
The Castle at Swan Lake Hotel
The Castle at Swan Lake Vernon
The Castle at Swan Lake Hotel Vernon

The Castle at Swan Lake Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 727 out of 1001 reviews
Rating 8 - Good. 199 out of 1001 reviews
Rating 6 - Okay. 54 out of 1001 reviews
Rating 4 - Poor. 9 out of 1001 reviews
Rating 2 - Terrible. 12 out of 1001 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Peter

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Very nice hotel, big rooms with comfortable beds.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful staff, our whole wedding party stayed here and it was fantastic!
Stayed 5 nights in May 2026
Verified review

10/10 Excellent

Marius

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice hotel.
Stayed 1 night in Apr 2026
Verified review

8/10 Good

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice location clean room & friendly staff
Stayed 4 nights in Apr 2026
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice, clean rooms with full kitchens. Would stay here again.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly professional staff. Rooms were clean and beds were comfy. Enjoyed our stay there.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Kristopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent room and stay
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Cynthia

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely room and suite wish we could have stayed longer
Stayed 1 night in Apr 2026
Verified review

8/10 Good

Warren

Liked: Cleanliness, staff & service, property conditions & facilities
Have been here twice now. Overall a nice place to stay!
Stayed 2 nights in Feb 2026
Verified review

10/10 Excellent

Jacky

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
nice place to come back
Stayed 6 nights in Dec 2025
Verified review

10/10 Excellent

Robin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stay. Not 100% ideal for mobility challenged due to the property being on a hill but ok as long as you know. Very nice and clean with comfy beds. Will stay again.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The size of the rooms is great and the view is even better
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities
Very helpful staff. Great room.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
All good except make sure restaurant open when you stay Restaurant was closed all three days we were there and everything is stop 15 min away
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Marian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely wonderful place to stay.
Stayed 1 night in Dec 2025
Verified review

10/10 Excellent

Crystal

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very clean and we enjoyed having a kitchen.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
It was quiet and clean
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Leah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful room and lovely comfortable bed. Staff was friendly and helpful.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Oona

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were so pleasantly surprised at the property! The staff was exceptionally nice and helpful.
Stayed 2 nights in Apr 2026
Verified review

8/10 Good

Reuben

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was clean, the staff were friendly, and it all went smoothly.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were so friendly and helpful. The hotel was great overall but pool.was closed despite 30+ degree weather.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
So loved the room. Great balcony. Great location restaurant was amazing. I am a local tourist and totally in love with this hotel
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Vanessa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff - suite was amazingly comfortable with everything you need. Great kitchen too.
Stayed 2 nights in Mar 2026
Verified review

10/10 Excellent

Diane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We never used the amenities only slept there. The spacious rooms were great, we booked another 4 days in the fall.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a group of 11 people staying here for my daughter's wedding. The staff were very helpful, the service was excellent. The rooms are beautiful with amazing views. It's so nice to have a full kitchen with a dishwasher to make meals. It was wonderful and we will be back!
Stayed 2 nights in May 2026