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Comfort Inn & Suites Verona at Turning Stone Resort Casino

2.5 star property

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Lobby
Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub) | Premium bedding, desk, iron/ironing board, rollaway beds
Suite, 1 King Bed with Sofa bed, Non Smoking | Private kitchen | Mini-fridge, microwave, coffee/tea maker
Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds
Free daily continental breakfast

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Pet-friendly
  • Gym
  • 24/7 front desk

Explore the area

Map
5394 Willow Place, Verona, NY, 13478
  • Verona Health Center
    ‪1 min drive‬
  • Turning Stone Casino
    ‪2 min drive‬
  • Vernon Downs Casino
    ‪10 min drive‬
  • Syracuse, NY (SYR-Hancock Intl.)
    ‪42 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub) | Premium bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(13 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Premium bedding, desk, iron/ironing board, rollaway beds

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub) | Premium bedding, desk, iron/ironing board, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking (Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Premium bedding, desk, iron/ironing board, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

9.6 out of 10
Exceptional
(9 reviews)
  • Sleeps 4
  • 2 Queen Beds

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About this property

Comfort Inn & Suites Verona at Turning Stone Resort Casino

Hotel with free breakfast, near Turning Stone Casino
This smoke-free hotel features an indoor pool, a 24-hour fitness centre and Access to hot tub. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, laundry facilities and a 24-hour front desk. Housekeeping is available on request.
Comfort Inn & Suites Verona at Turning Stone Resort Casino offers 97 air-conditioned accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. 55-inch flat-screen televisions come with premium cable channels. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

An indoor pool and Access to hot tub are on site. Other recreational amenities include a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the free breakfast at Comfort Inn & Suites Verona at Turning Stone Resort Casino. During your stay, you'll be within walking distance of Turning Stone Casino. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool or soak in the hot tub
  • Amenities include meeting rooms, conference space and laundry facilities
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the clean guestrooms and the helpful staff
  • Just a 3-minute drive from Turning Stone Casino and 12 minutes from Utica Rome Speedway
  • Dogs welcome for a fee (restrictions apply)
Comfort Inn & Suites Verona at Turning Stone Resort Casino offers its guests an indoor pool, Access to hot tub, and a 24-hour fitness centre. Public spaces have free WiFi. Free breakfast is available daily. Event space at this hotel measures 1100 square feet (102 square metres) and includes conference space. The business-friendly Comfort Inn & Suites Verona at Turning Stone Resort Casino also features laundry facilities, an ATM, and a communal living room. Free self parking is available. A complete renovation of Comfort Inn & Suites Verona at Turning Stone Resort Casino was completed in September 2024.

This Verona hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 6:00 AM to 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 6:00 AM to 10:00 AM on weekends

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Hot tub
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities

Guest services

  • Housekeeping (on request)

Business services

  • 1,100 square feet of conference space
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Accessible shuttle
  • Braille/raised signage
  • Handrails in stairways (86 centimetre high)
  • Lift (107 centimetre wide door)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (81 centimetre high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Communal living room
  • Renovated entire property - September 2024
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

  • Pets: USD 50.00 per pet (varies based on length of stay)
  • Only dogs are allowed
  • Maximum 2 (weight limit: 75 lb per pet)
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 35.00 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50.00 per pet (varies based on length of stay)
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)
  • Rollaway bed fee: USD 35.00 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector and a security system
Front desk staff will greet guests on arrival at the property. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.

We should mention

  • Pool access available from 7:00 AM to 10:00 PM
  • Reservations are needed for golf tee times. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Up to 3 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Quinta Inn Verona
Quinta Verona
Quinta Wyndham Verona Hotel
Hotel La Quinta by Wyndham Verona Verona
Verona La Quinta by Wyndham Verona Hotel
Hotel La Quinta by Wyndham Verona
La Quinta by Wyndham Verona Verona
Quinta Wyndham Hotel
Quinta Wyndham
La Quinta Inn Suites Verona
La Quinta Inn & Suites by Wyndham Verona Hotel
La Quinta Inn & Suites by Wyndham Verona Verona
La Quinta Inn & Suites by Wyndham Verona Hotel Verona
La Quinta by Wyndham Verona
La Quinta Inn Suites Verona
La Quinta Inn Suites by Wyndham Verona
Comfort Inn Suites Verona at Turning Stone Casino
Comfort Inn & Suites Verona at Turning Stone Resort Casino Hotel

Comfort Inn & Suites Verona at Turning Stone Resort Casino Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 174 out of 236 reviews
Rating 8 - Good. 40 out of 236 reviews
Rating 6 - Okay. 14 out of 236 reviews
Rating 4 - Poor. 5 out of 236 reviews
Rating 2 - Terrible. 3 out of 236 reviews

9.6/10

Cleanliness

9.6/10

Staff & service

9.4/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

8/10 Good

Barbara

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had tried to run my card the night before and apparently the card didn't go through. I didn't understand why but after speaking with my card servicer found out that they had tried to process the card seven times which is why it was declined. Since Travelocity had already authorized the card when I booked the room, the hotel attempting to do so at the same dollar amount looked fraudulent . I've never had a hotel. Tried to reauthorize my card again after Travelocity had already done so .My information from Travelocity including my phone number and email address did not carry over to the hotel's information so they could not contact me, so they canceled my room. I was very upset with the desk clerk so she got the manager who apologized and found a room for us. Which I appreciated because I had an event that evening and had nowhere to shower or change. Although there was a problem they did rectify it and I have to give them credit for that. A lot of hotels would not have done so. Given how accommodating they were and cooperative after the issue I would give them four stars. They only left off one star because I've never had a The hotel do this. They said several other Travelocity reservations with the same declination, so I'm going to assume they're attempt to authorize the evening before after Travelocity had already authorized it once. Also created fraud issues on other people's accounts. I would suggest they reevaluate this procedure.
Stayed 1 night in Mar 2025

10/10 Excellent

Melissa, Niskayuna

Travelled with partner
Liked: Amenities
Great reasonably priced hotel
Stayed 2 nights in Mar 2025

8/10 Good

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

One night stay

We only stayed for 1 night. The room was comfortable.
Stayed 1 night in Mar 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Loved the hotel stay.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

6/10 Okay

Caisy, syracuse

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The hotel was great. However multiple staff had quite the stand off attitude and felt like we were an inconvenience. More over, they had an issue with my card even though it had been authorized and I had the transaction I’d. They made me feel as though I did something wrong. Then 2 days later It was charged again for full amount plus the amount we spent at the lil store there, even though we paid cash for the store. So I was charged twice for every single thing. That is stealing! I have worked for Hilton as a front desk manager for 8 years and I have never witnessed such poor customer service and business practices. So no I will never return to this property nor its sister hotel Hampton Inn in Verona. I have contacted Choice Hotels corporate office and initiated an investigation. I work hard for my money and while the stay was alright all and all the price at which this is now costing us not worth it along with the inconvenience of this mess. Your night auditor and front desk manager, as well as your front desk team, need more training with the computer system and how it works. OnQ? Opera? Or PMS (Advantage)? I’d be more than happy to give you a training course on any and all ☺️
Stayed 1 night in Mar 2025

10/10 Excellent

Eileen, New York

Liked: Amenities, property conditions & facilities
Very nice staff!
Stayed 1 night in Mar 2025

6/10 Okay

Ajoy

Travelled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
I am sorry to say the experience of my stay was terrible considering the above average amount i was charged for the room. My booking was changed and my double queen bed was made to a single King bed. We were 3 people making it very inconvenient. The A/C wasn't working properly making the room very HOT. Overall none of us slept properly . We were to attend a wedding in the morning ; suffice to say we were not in the best of spirits !
Stayed 1 night in Mar 2025

10/10 Excellent

Charity

Stayed 1 night in Mar 2025

10/10 Excellent

Patrick

Stayed 2 nights in Mar 2025

10/10 Excellent

Layci

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great stay

Checkin was great super friendly staff, room was huge and very clean, bed was very comfortable
Stayed 1 night in Mar 2025

8/10 Good

Thomas

Liked: Property conditions & facilities
Pool area could of be cleaner but else was great
Stayed 2 nights in Mar 2025

10/10 Excellent

Rebecca, Schenectady

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were very friendly and helpful. Great location and free shuttle to Turning Stone.
Stayed 2 nights in Mar 2025

10/10 Excellent

Jamiee

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Super clean and staff was amazing
Stayed 1 night in Nov 2024

10/10 Excellent

Serena

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Sharonda

Travelled with family, Travelled with family and small children, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All the staff was excellent and extremely friendly and kind and willing to help will be booking again
Stayed 1 night in Mar 2025

10/10 Excellent

Anna Marie

Stayed 1 night in Mar 2025

10/10 Excellent

Maureen

Travelled with group
Liked: Amenities
The shuttle to the turning stone was so great...very clean & well taken care of lobby & rooms
Stayed 1 night in Mar 2025

10/10 Excellent

kristen

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was the nicest Comfort Inn I have ever stayed in. Fully updated, clean, bright, and the staff was phenomenal.
Stayed 1 night in Mar 2025

10/10 Excellent

Georgianne

Liked: Cleanliness, staff & service, property conditions & facilities
The place was very clean and looked very welcoming. The continal breakfast was great!
Stayed 1 night in Mar 2025

2/10 Terrible

Jon

Disliked: Cleanliness, staff & service, property conditions & facilities
Sucks
Stayed 2 nights in Dec 2024

4/10 Poor

Rhonda

Travelled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service, room comfort

Wait for the hot water..

My 2nd time staying here with my Mom. We were celebrating my 58th birthday. Had a great time at the Turningstone. Everything was great until I wanted to take a shower in the morning. After figuring out how to get the water on in the shower, I waited about 10 min to let the water get hot. It never got hot and was just a drizzle. No shower for me. When checking out we were told, "oh you have to let the water run for at least 15 minutes for it to get hot in that part of the hotel. No apology, no care at all. I was very disappointed and dirty. Happy Birthday to me.
Stayed 1 night in Feb 2025

10/10 Excellent

Sheilia

Stayed 3 nights in Feb 2025

10/10 Excellent

Judith

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025