Great central location, loved our stay in Verona, Suite Mercatorum was perfect everything available that you may need (maybe grab a t-towel) Very easy to find just off Piazza Erbe & check in fairly easy needed a little bit of help but again sorted within a few minutes.Then on check out the Taxi rank is only 2 minute walk & plenty of taxis available.Verona is so beautiful you wonât be disappointed would happily stat here again Pam & friends
Unacceptable check in procedure requiring an app and support from host
The check in was unacceptable. I already reviewed details.Late arrivals can stay on the street, because staff cannot be reached late and the check in via an app is unnecessary complicated. We could only check in with help from Italian friend
Great apartment , best location with view of Piazza. But: access very difficult . Unnecessarily complex system , no help in person . Probably impossible to access for late arrival . They state that they donât monitor mails overnight. phone number provided only as last resort . Unacceptable.This can really ruin an otherwise perfect place.Small items: it would be nice to have sugar , a few more coffee capsules. Etc. . Kitchen is bare unlike our prior vrbo in Milan