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Hotel Heintz

3.0 star property

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Photo gallery for Hotel Heintz

Exterior
Daily continental breakfast for a fee
Exterior
Suite, Balcony, Garden Area | Balcony view
Family Room, Connecting Rooms, Garden Area | In-room safe, free WiFi

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Breakfast available
  • Parking available
  • Bar
  • Laundry room
  • Housekeeping

Explore the area

View in a map
55, Grand-rue, Vianden, 9410
  • Place, Maison de Victor Hugo
    ‪4 min walk‬
  • Place, Vianden Castle
    ‪5 min walk‬
  • Place, Vianden Chairlift
    ‪7 min walk‬
  • Airport, Luxembourg (LUX-Findel)
    ‪55 min drive‬

Room options

View all photos for Comfort Double Room

Comfort Double Room | In-room safe, free WiFi

Comfort Double Room

  • City view
  • 17 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Comfort Twin Room

Comfort Twin Room | In-room safe, free WiFi

Comfort Twin Room

  • Garden view
  • 19 sq m
  • Sleeps 2
  • 2 Large Single Beds
  • Free Wi-Fi

View all photos for Suite, Balcony, Garden Area

Suite, Balcony, Garden Area | In-room safe, free WiFi

Suite, Balcony, Garden Area

  • 40 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Triple Room

Triple Room | In-room safe, free WiFi

Triple Room

  • City view
  • 26 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed and 1 Large Single Bed
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms

Family Room, Connecting Rooms | In-room safe, free WiFi

Family Room, Connecting Rooms

  • City view
  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

View all photos for Comfort Double Room, Balcony, Garden Area

Comfort Double Room, Balcony, Garden Area | In-room safe, free WiFi

Comfort Double Room, Balcony, Garden Area

  • 19 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Family Room, Connecting Rooms, Garden Area

Family Room, Connecting Rooms, Garden Area | In-room safe, free WiFi

Family Room, Connecting Rooms, Garden Area

  • 34 sq m
  • 2 bedrooms
  • Sleeps 4
  • 1 King Bed and 2 Large Single Beds
  • Free Wi-Fi

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About this property

Hotel Heintz

Along with a bar/lounge, this smoke-free hotel has self parking and concierge services. WiFi in public areas is free. Additionally, laundry facilities, express check-in and express check-out are on-site.
Hotel Heintz offers 28 accommodations, which are accessible via exterior corridors and feature a safe and a hairdryer. Flat-screen televisions come with cable channels.

Bathrooms include a shower. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
During your stay at Hotel Heintz, you're just a quick walk from Trinitarian Church. You'll find features such as free WiFi in public areas, plus a bar and breakfast (surcharge).
  • Free WiFi
  • Enjoy drinks at the bar/lounge
  • Continental breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include a concierge, tour or ticket assistance and luggage storage
  • Just a 4-minute walk from Maison de Victor Hugo and 8 minutes on foot from Vianden Chairlift
Hotel Heintz offers its guests a terrace, tour/ticket assistance, and a garden. WiFi is free in public spaces. You can enjoy a drink at the bar/lounge. Hotel Heintz also features a picnic area, concierge services, and laundry facilities. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Vianden hotel is smoke free.

For a fee, guests can enjoy a continental breakfast daily from 8 AM to 10 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (EUR 15 per night)
  • Limited on-site self parking

Food and drink

  • Daily continental breakfast available 8 AM to 10 AM for a fee: EUR 13 per person
  • A bar/lounge

Conveniences

  • Laundry facilities
  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No lift

More

  • 1 building
  • 3 floors
  • Smoking not allowed

Room amenities

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

More

  • Access via exterior corridors
  • Connecting rooms available
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 8 PM
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

The front desk is open daily from 8 AM - 8 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in
Information provided by the property may be translated using automated translation tools

Renovations and closures

The property is closed between 1 November and 29 March.

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children 6 and younger are not allowed at this property. All guests older than 6 are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • A tax is imposed by the city: EUR 2.00 per person, per night

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for continental breakfast: from approximately EUR 13 per person
  • Uncovered self-parking fee: EUR 15 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Special cancellation policies or charges may apply for group reservations (more than 8 rooms for the same property/stay dates)
This property accepts credit cards
The front desk at this property is open daily from 8 AM - 8 PM.
This property doesn't offer after-hours check-in. Front desk staff will greet guests on arrival at the property.

We should mention

  • Children 6 years old and younger aren't allowed at this property.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

National rating

Hotelstars Union assigns an official star rating for properties in Luxembourg. This property is rated 3 stars.

Property is also known as

Hotel Heintz Vianden
Hotel Heintz
Heintz Vianden
Heintz Hotel Vianden
Hotel Heintz Hotel
Hotel Heintz Vianden
Hotel Heintz Hotel Vianden

Hotel Heintz Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 56 out of 90 reviews
Rating 8 - Good. 27 out of 90 reviews
Rating 6 - Okay. 5 out of 90 reviews
Rating 4 - Poor. 1 out of 90 reviews
Rating 2 - Terrible. 1 out of 90 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

7.8/10

Amenities

9.0/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Christie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a beautiful little place and the staff/owners were warm and welcoming!
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Paul van

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, walking distance from the castle and restaurants. Hotel and room was very clean and the staff is very friendly. Breakfast is delicious.
Stayed 3 nights in Jun 2022
Verified

10/10 Excellent

christophe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Très bon séjour d une nuit calme et Bon petit déjeuner personnel très agréable
Stayed 1 night in Sep 2022
Verified

10/10 Excellent

Else Marie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Hyggeligt familieejet hotel

Dejligt værelse med balkon og udsigt til haven. God morgenmad. Der var for få p-pladser ved hotellet men vi blev anvist en fin gratis p-mulighed udenfor bymuren. Fin service. Eneste minus er at man ikke kan tjekke ind efter kl 20.
Stayed 4 nights in Jul 2022
Verified

10/10 Excellent

SYLVAIN

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIEN, COMME IL SE DOIT
Stayed 2 nights in May 2022
Verified

10/10 Excellent

Susanne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super

Super hyggeligt hotel, med fantastisk service :-)
Stayed 1 night in Jul 2021
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Viandem is a paradise by itsel, and if you book the Heintz Hotel then you will have the perfect combination. Great boutique hotel, owner operated family business, Great historic facility full of simple and natural elegance. Breakfast is amazing
Stayed 3 nights in Jul 2021
Verified

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Vianden og Hotel Heintz er i top

Super hyggeligt sted med en ualmindelig dejlig værtsfamilie, der altid var klar med gode tips til området
Stayed 5 nights in Jul 2021
Verified

8/10 Good

Gerrit

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Basic voorzieningen

Prettig hotel, gezellige romantische inrichting. Prima ontbijt en heel vriendelijke service.
Stayed 3 nights in Oct 2020
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, great breakfast, lovely staff

This hotel was amazing. The staff was friendly and very helpful, breakfast was great and the apple strudel they had was delicious. If you need to park your car, you should reserve a spot with the hotel directly as they have limited space. We ended up parking for free 'at the top of the hill' which was fine as well. There are stairs you can take that take you back to the hotel (cobble stone stairs though). There are paid spaces near the hotel as well
Stayed 3 nights in Sep 2020
Verified

6/10 Okay

René

Liked: Staff & service
Hotel ligt aan de doorgaande weg met veel verkeerlawaai ook 's nachts. Kerk ligt ernaast en de klokken luiden 06.30 uur. Ontbijt is prijzig maar prima. Parkeren bij hotel is duur, vrij parkeren op behoorlijke afstand.
Stayed 4 nights in Sep 2020
Verified

8/10 Good

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and friendly family hotel. Personal touch. Good breakfast and good position in Vianden. Rooms are very clean and well done, but not very big.
Stayed 3 nights in Aug 2020
Verified

8/10 Good

heloise

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Bon séjour à Vianden

super bien situé très joli cadre, très typique chambres propres personnel au top malgré cette période difficile superbe terrasse pour prendre un verre. juste a coté d'un très coli cloitre nous avons passé un très bon séjour le seul petit point négatif c'est que les chambres coté rue sont facilement réveillés par le bruit de la circulation si on a le sommeil léger.
Stayed 1 night in Jul 2020
Verified

6/10 Okay

Santos

Liked: Amenities, property conditions & facilities
De kamer was erg ruim en schoon. Zelfs door corona verzegeld dat er niemand meer na de schoonmaak binnen was geweest. Heerlijke regendouche en mooi uitzicht vanuit onze hoekkamer. Helaas was er geen parkeerplaats voor ons terwijl andere gasten dagenlang een plekje bij de ingang konden reserveren. Wij hebben dus 3 nachten moeten zoeken naar een parkeerplaats in de buurt. Na de1e dag is de wc mogelijk niet meer schoongemaakt. De tv was erg klein. Zo erg dat je niet kon zien welk kanaal je keek. De bedden kraakten enorm en er was geen wasbak bij de wc.hiervoor moest je de kamer inlopen. Het ontbijt voor 10 euro per persoon is nkgql aam de prijzige kant. Gebouw op de foto hoort niet bij het hotel. Dit is van het klooster die ernaar ligt. De hoofdweg maakt enorm kabaal waardoor een goede nachtrust ver te zoeken is. De straatstenen maken veel geluid wanneer autos langsrijden. Een raam openzetten zit er niet in.
Stayed 3 nights in Jun 2020
Verified

8/10 Good

RickP

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Assigned parking spot. Hotels near the famous castle.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Heintz Review

We stumbled in on the weekend of the Vianden Nut Festival. Good stay under the circumstances.
Stayed 1 night in Oct 2019
Verified

10/10 Excellent

carl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Family welcome made this Hotel not to forget

What was not to to like .Was made very welcome by Carol and her family in this 1600s hotel after a long train trip from Waterloo. Vianden is out of the way and Ettelbruck is the main hub ,but its 1/2 an hour away by regular bus and its a quiet touristy beautiful town . So much to see if you love the outdoors . The hotel was clean and very quaint . It has a small bar and the rooms were so clean . Breakfast is 9 euro but i never left empty and unlimited coffee kept me going all day . Wifi was a little hit and miss but considering its an old building and on cobbled road i got by .All over very reasonable priced and i would recommend to anyone looking for a top hotel .
Stayed 5 nights in Sep 2019
Verified

10/10 Excellent

Bryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beautiful village and hotel!

The hotel was quaint and quiet. Everything was clean and the staff was friendly and accomodating.
Stayed 1 night in Sep 2019
Verified

10/10 Excellent

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

uitstekend

roima hotel vriendelijke mensen en een heerlijk ontbijt aan tafel geserveerd
Stayed 2 nights in Sep 2019
Verified

10/10 Excellent

jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice place to be.

Stayed for several days and enjoyed the quiet hotel and the beautiful scenery around. Staff was extremely kind and helpful. Hotel and terrace are beautiful and idyllic.
Stayed 7 nights in Sep 2019
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
The outside of the hotel is beautiful, and the insodenis quaint and nice to look at. The rooms are bare bones. (Some don't have a bathroom, and a few have shared bathrooms). If you want to park at the hotel you have to call ahead. Breakfast is not included, it is 9eu per person, and is buns swiss cheese, a deli meat platter, a small selection of drinks and a small cup of flavored yogurt. There are lots of cool shops and restaurants around the hotel but not in the hotel. The hotel terrace is very pretty though.
Stayed 1 night in Aug 2019
Verified

2/10 Terrible

Joakim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ingen välkomnande attityd

Personalen var artiga, men inte trevliga. Det kändes som att de tyckte vi klampade in i något privat, att vi inte hörde hemma där enligt personalen. Dåliga på att informera om var sevärdheter låg. Rummet var dock välstädat och rymligt. Restaurangen hade fantastisk mat. Alla i familjen kände dock att det var skönt att lämna stället. En lätt obehaglig atmosfär.
Stayed 2 nights in Jun 2019
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
+ Ligging uitstekend + Goed ontbijt - Parkeergelegenheid - Gedateerde kamers
Stayed 1 night in Aug 2019
Verified

8/10 Good

Brunard

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

très bon prix qualité

très bon séjour, petit déjeuner copieux, la direction très acceuillante , mon seul souci était qu'à partir de 20h, plus moyen d'avoir une boisson, tout est fermé et pas de petit frigo dans la chambre.
Stayed 3 nights in Jul 2019
Verified

10/10 Excellent

Flemming

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Super fint hyggeligt hotel

Meget hyggeligt gammelt familiehotel med en super beliggenhed lige i centrum. Dejlig morgenmad og meget serviceminded personale. Fine store værelser. Man følte sig hjemme og rigtig godt behandlet. Vi kommer rigtig gerne tilbage
Stayed 3 nights in Jun 2019