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Helms Inn

2.0 star property

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Photo gallery for Helms Inn

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board
Lobby
Basic Studio, 1 King Bed | Private kitchenette | Fridge, microwave, stovetop, coffee/tea maker
Fridge, microwave, stovetop, coffee/tea maker
Front of property

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Kitchen
  • Laundry
  • Air conditioning
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
600 Douglas St, Victoria, BC, V8V2P8
  • Royal BC Museum
    ‪1 min walk‬
  • Victoria Harbour
    ‪7 min walk‬
  • Victoria Clipper Ferry Terminal
    ‪8 min walk‬
  • Victoria, BC (YYJ-Victoria Intl.)
    ‪33 min drive‬

Room options

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Suite, 1 King Bed

9.4 out of 10
Exceptional
(101 reviews)
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Studio, 1 King Bed

9.4 out of 10
Exceptional
(117 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Double Room

Double Room | In-room safe, desk, laptop workspace, iron/ironing board

Double Room

9.0 out of 10
Wonderful
(52 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 2 Double Beds

Fridge, microwave, stovetop, coffee/tea maker

Suite, 2 Double Beds

9.4 out of 10
Exceptional
(77 reviews)
  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

View all photos for Basic Studio, 1 King Bed

Basic Studio, 1 King Bed | In-room safe, desk, laptop workspace, iron/ironing board

Basic Studio, 1 King Bed

9.4 out of 10
Exceptional
(42 reviews)
  • Sleeps 2
  • 1 King Bed

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About this property

Helms Inn

Hotel with a 24-hour front desk, a short walk to Victoria Harbour
Self parking, coffee/tea in a common area and laundry facilities are available at this smoke-free hotel. WiFi in public areas is free. Additionally, a 24-hour front desk, a computer station and a library are on-site.
Helms Inn offers 48 accommodations with a safe and coffee/tea makers. Televisions come with cable channels. Kitchenettes offer fridges, stovetops, microwaves and kitchenware and utensils. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the shopping around Helms Inn. During your stay, you're just a quick walk from Victoria Harbour. You'll find features such as free WiFi in public areas, plus laundry facilities and a library.
  • Free WiFi
  • Self-parking available for a fee
  • Amenities include newspapers, a front desk safe and a computer
  • Guests have really good things to say about the accommodation, from the overall comfort and spaciousness to the comfy beds and cleanliness
  • Just a 4-minute walk from Royal BC Museum and 9 minutes on foot from Victoria Harbour
Helms Inn offers its guests a library, a vending machine, and a garden. A computer station is on site and WiFi is free in public spaces. Helms Inn also features coffee/tea in common area, laundry facilities, and a front desk safe. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This Victoria hotel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Uncovered parking on site (CAD 10 per night; includes in/out privileges)
  • Limited on-site parking

Food and drink

  • Coffee and tea in common areas

Things to do

  • Library

Family friendly

  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Computer station

Outdoors

  • Garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only

More

  • 3 buildings
  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Electric kettle
  • Hob
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Recycling
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Uncovered self-parking fee: CAD 10 per night (in/out privileges)
  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a first aid kit and window guards
Front desk staff will greet guests on arrival at the property.

Property is also known as

Helms Inn
Helms Inn Victoria
Helms Victoria
Helm`s Hotel Victoria
Helms Hotel Victoria
Helms Inn Hotel
Helms Inn Victoria
Helms Inn Hotel Victoria

Helms Inn Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 983 out of 1429 reviews
Rating 8 - Good. 370 out of 1429 reviews
Rating 6 - Okay. 57 out of 1429 reviews
Rating 4 - Poor. 12 out of 1429 reviews
Rating 2 - Terrible. 7 out of 1429 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.0/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donna

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Jun 2025

8/10 Good

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Our go
Stayed 1 night in May 2025

8/10 Good

Lucky

Very pleasant stay. Everything is nearby to visit.
Stayed 2 nights in Jun 2025

8/10 Good

Carm

Travelled with group
Liked: Cleanliness, property conditions & facilities
Friendly desk clerk and good instructions with where the room located. Easy and convenient. Our room didn't have air conditioning, so on the only hot day, was a bit toasty. Also, soaps can be a bit larger for the shower. :)
Stayed 2 nights in May 2025

10/10 Excellent

Michael

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Perfect location if you love to walk, directly across from the entrance to Beacon Hill Park, and short stroll to the Inner Harbour,James Bay and Cook Street.
Stayed 3 nights in May 2025

10/10 Excellent

Joan V

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing stay, it was close to amenities, shops etc. Walking distance from the Inner Harbour. We love it, it’s our family’s “Go To Accommodation”
Stayed 2 nights in Jun 2025

8/10 Good

Christy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Nancy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Big, comfy beds, very close to key attractiins, on-site parking, safety features getting in building
Stayed 2 nights in May 2025

10/10 Excellent

Dong ha

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was really clean, spacious, and nice environment to stay!
Stayed 1 night in May 2025

8/10 Good

Denise

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Property and room were good. Parking is a little tight but fairly priced
Stayed 1 night in May 2025

10/10 Excellent

Iryna, Langley

Travelled with family
Liked: Cleanliness, amenities
I like this place. I was surprised that the pictures of this place and the reality were the same. And the apartment close to Parliament building.
Stayed 1 night in May 2025

10/10 Excellent

Laura

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Really good choice since you have a kitchen, the location is very convenient. There was couple things that could be better but not relevant.
Stayed 2 nights in Apr 2025

8/10 Good

Tracey

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The suite was clean and confortable. The area was walkable and convenient. I was hoping there would be a patio/balcony or some sort of an outdoor space near our suite but there was not. The housekeeping team in the laundry area were very noisy with loud talking.
Stayed 2 nights in May 2025

10/10 Excellent

Sharon

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Central Location

Amazing location. Great space.
Stayed 2 nights in May 2025

8/10 Good

Dwayne

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Newly remodeled and in the heart of downtown Victoria. Easy walk to BC museum, shopping and the port.
Stayed 3 nights in May 2025

10/10 Excellent

Johann

Stayed 3 nights in May 2025

10/10 Excellent

Alfred

Great hotel and nice central location
Stayed 1 night in May 2025

10/10 Excellent

Judy

Travelled with partner
The proximity to the waterfront was very good. An easy walk. Right beside the royal museum. Restaurants very nearby. The suite was very nice and the bed very comfortable. Will come again
Stayed 2 nights in May 2025

10/10 Excellent

Alexander

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great place great location super friendly staff good price. Definitely will book here again
Stayed 2 nights in May 2025

8/10 Good

Myra

Liked: Cleanliness, staff & service, property conditions & facilities
No kind Dining on the property for the elderly except for a vending machine
Stayed 1 night in May 2025

10/10 Excellent

Lilian

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, excellent location, quiet and cozy.
Stayed 2 nights in May 2025

10/10 Excellent

Ian

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great price, perfect location, comfortable room & attentive staff -- what more could you ask for??
Stayed 3 nights in May 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

8/10 Good

Adriaan

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Loved the suite we had booked and it was great to have a top floor; We would definitely consider staying here again.
Stayed 1 night in May 2025