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Hotel Grand Pacific

4.0 star property

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Photo gallery for Hotel Grand Pacific

Exterior
Terrace/patio
Exterior
Breakfast, dinner, brunch served; local cuisine
Lobby

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Hot tub
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
463 Belleville St, Victoria, BC, V8V1X3
  • Place, Government Street
    ‪3 min walk‬
  • Place, British Columbia Parliament Building
    ‪3 min walk‬
  • Place, Royal BC Museum
    ‪6 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪10 min walk‬

Room options

View all photos for Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds

8.8 out of 10
Excellent
(104 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed

9.4 out of 10
Exceptional
(58 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 Queen Bed

9.0 out of 10
Wonderful
(28 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Signature Room, 1 King Bed

Coffee and/or coffee maker

Signature Room, 1 King Bed

9.2 out of 10
Wonderful
(17 reviews)
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Room, 2 Queen Beds, City View

Signature Room, 2 Queen Beds, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(22 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, City View

10.0 out of 10
Exceptional
(12 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(18 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 2 Queen Beds, Harbour View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Harbour View

9.8 out of 10
Exceptional
(42 reviews)
  • Harbour view
  • 39 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed with Sofa bed, Harbour View

Signature Suite, 1 King Bed with Sofa bed, Harbour View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed with Sofa bed, Harbour View

9.2 out of 10
Wonderful
(12 reviews)
  • Harbour view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Room, 2 Queen Beds

Signature Room, 2 Queen Beds | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds

9.0 out of 10
Wonderful
(47 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Room, 1 King Bed, City View

Signature Room, 1 King Bed, City View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, City View

8.4 out of 10
Very good
(20 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Signature Room, 2 Queen Beds, Harbour View

Signature Room, 2 Queen Beds, Harbour View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 2 Queen Beds, Harbour View

9.4 out of 10
Exceptional
(38 reviews)
  • Harbour view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Signature Room, 1 King Bed, Harbour View

Signature Room, 1 King Bed, Harbour View | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Room, 1 King Bed, Harbour View

9.2 out of 10
Wonderful
(87 reviews)
  • Harbour view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(12 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Signature Suite, 1 King Bed with Sofa bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Signature Suite, 1 King Bed with Sofa bed

8.0 out of 10
Very good
(17 reviews)
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Suite, 1 King Bed with Sofa bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed with Sofa bed, City View

9.2 out of 10
Wonderful
(26 reviews)
  • City view
  • 39 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 2 Queen Beds, City View

9.2 out of 10
Wonderful
(129 reviews)
  • City view
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 King Bed, City View

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Room, 1 King Bed, City View

9.4 out of 10
Exceptional
(43 reviews)
  • City view
  • 30 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

Hotel Grand Pacific

Along with an indoor pool, this hotel has a restaurant and a health club. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site.
Hotel Grand Pacific offers 304 accommodations with a safe and coffee/tea makers. Rooms open to balconies. A pillow menu is available. Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)).

Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, designer toiletries and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include a hairdryer and an iron/ironing board. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

An indoor pool, a children's pool and a hot tub are on site. Other recreational amenities include a health club and a sauna.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the pool at Hotel Grand Pacific. During your stay, you're just a quick walk from Victoria Harbour. Features include free WiFi in public areas, plus an indoor pool and a restaurant. This property offers pet-friendly amenities, such as food and water bowls.
  • Free Wi-Fi (speed: 250+ Mbps (good for 3–5 people or up to 10 devices))
  • Enjoy local cuisine while dining at Fathom
  • Cooked-to-order breakfast served daily for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the indoor pool or soak in the hot tub
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym, a steam room and a sauna
  • Guests really like the accommodation for the cleanliness and comfy beds
  • Steps from Victoria Harbour and 4 minutes on foot from Victoria Clipper Ferry Terminal
  • Cats and dogs welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Hotel Grand Pacific offers its guests a kids' pool, an indoor pool, a health club, and a hot tub. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 10000 square feet (929 square metres) and includes a conference centre. A sauna, a terrace, and a vending machine are also featured at the luxury Hotel Grand Pacific. For a fee, parking is available.

For a fee, guests can enjoy a cooked-to-order breakfast daily from 7:00 AM to 11:00 AM.
Fathom – This restaurant specialises in local cuisine and serves breakfast, brunch and dinner.
The Fathom Lounge – This bar serves dinner and light fare. Open daily.
Courtyard Café – This café only serves light fare. Open daily.

Awards and affiliations

The property is a member of Preferred Hotels & Resorts.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Parking on site (CAD 28 per night; includes in/out privileges)
  • Valet parking on site (CAD 35 per night; includes in/out privileges)
  • Limited on-site valet and self parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 7:00 AM to 11:00 AM for a fee: CAD 15 to 25 for adults and CAD 6 to 10 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Courtyard Café
  • Fathom
  • The Fathom Lounge

Things to do

  • Children's pool
  • Fitness classes
  • Health club
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • Children's pool
  • Indoor pool
  • Snack bar/deli
  • Travel cot

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • 12 meeting rooms
  • Computer station
  • Conference centre (10,000 square foot of space)

Outdoors

  • On the boardwalk/promenade
  • On the waterfront
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 10 floors
  • Ballroom
  • Banquet hall

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Express check-in available
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per accommodation, per week, plus a deposit of CAD 50.00 per week
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Food and water bowls are available
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 3 children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 30.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for cooked-to-order breakfast: approximately CAD 15 to 25 for adults and CAD 6 to 10 for children
  • Self-parking fee: CAD 28.00 per night (in/out privileges)
  • Valet parking fee: CAD 35.00 per night (in/out privileges)
  • Pet deposit: CAD 50.00 per week
  • Pet fee: CAD 50 per accommodation, per week
  • Service animals are exempt from fees
  • An in-room refrigerator is available for an additional fee
  • Rollaway bed fee: CAD 30.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector and a smoke detector
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Up to 3 children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Grand Hotel Pacific
Grand Pacific
Grand Pacific Hotel
Grand Pacific Victoria
Hotel Grand Pacific
Hotel Grand Pacific Victoria
Hotel Pacific Grand
Pacific Grand
Pacific Grand Hotel
Hotel Grand Pacific Hotel
Hotel Grand Pacific Victoria
Hotel Grand Pacific Hotel Victoria

Hotel Grand Pacific Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 2510 out of 3510 reviews
Rating 8 - Good. 678 out of 3510 reviews
Rating 6 - Okay. 211 out of 3510 reviews
Rating 4 - Poor. 57 out of 3510 reviews
Rating 2 - Terrible. 54 out of 3510 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

Reviews

10/10 Excellent

Mark

Stayed 1 night in Jan 2026

10/10 Excellent

Scott

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Yes
Stayed 1 night in Jan 2026

10/10 Excellent

William

Liked: Cleanliness
Great stay! Thanks
Stayed 4 nights in Jan 2026

10/10 Excellent

Jason

Stayed 3 nights in Jan 2026

10/10 Excellent

Sachin

Stayed 1 night in Jan 2026

2/10 Terrible

Joohyung

Disliked: Cleanliness, amenities, property conditions & facilities
I stayed here from Dec 26 to Dec 28 and found a bedbug in my room. What concerned me most was how lightly this seemed to be treated and the lack of a clear protocol. When I first called, the response was simply asking if I wanted to switch rooms. An inspection wasn’t mentioned until I asked, and I had to request basic steps like spray for my belongings and guidance on what I should do. For laundry/decontamination, I was initially told to find a laundromat myself and submit receipts, which meant spending my vacation time managing the situation. I had to push back and request that the hotel provide support directly, which should have been offered from the start. The whole experience was stressful, especially with the worry of bringing a bedbug home. A refund for the stay was promised, but it has now been about a month and communication has been slow with long gaps between responses. It feels like this is being dragged out instead of resolved promptly.
Stayed 2 nights in Dec 2025

4/10 Poor

Angela M

Disliked: Amenities, property conditions & facilities
The room was tired and the decor not great. The food from room servicer was terrible. I would not stay there again,
Stayed 3 nights in Jan 2026

10/10 Excellent

Karin

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Very good
Stayed 3 nights in Jan 2026

10/10 Excellent

Adam

Stayed 4 nights in Jan 2026

10/10 Excellent

David

Travelled with family, Travelled with partner
Liked: Cleanliness, property conditions & facilities
Very nice room. Too bad the pool is out of service for annual maintenance.
Stayed 1 night in Jan 2026

10/10 Excellent

Kevin

Na
Stayed 1 night in Jan 2026

2/10 Terrible

Arman Preet

Travelled with partner
Disliked: Amenities, property conditions & facilities
The pool was closed which was not advertised on expedia, that's the reason we booked the hotel. The rooms are no way comparable to a 4 star, everything is old very old. The hairdryer had glitter on it and was broken, towels we so old and had so much lint.
Stayed 1 night in Jan 2026

10/10 Excellent

Dan

Travelled with family
Liked: Cleanliness, staff & service, amenities
Everything about the experience was top notch. The staff was amazing, the room was beautiful. 100 stars!! Perfect!!
Stayed 1 night in Jan 2026

10/10 Excellent

dawn

Stayed 4 nights in Dec 2025

8/10 Good

Evangeline

Stayed 1 night in Jan 2026

10/10 Excellent

Ryann

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, amenities
Super clean, friendly staff, excellent location, safe parking, fantastic amenities!
Stayed 1 night in Jan 2026

10/10 Excellent

Victor

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Clean and great staff
Stayed 2 nights in Jan 2026

10/10 Excellent

Pamela

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Agent was very friendly and welcoming. Room was lovely and well equipped. Very attractive decor and amenities in the building. Perfect location and views. Able to walk to everything.
Stayed 1 night in Jan 2026

6/10 Okay

Gurvir

Stayed 1 night in Jan 2026

10/10 Excellent

Jeanette

Stayed 1 night in Jan 2026

10/10 Excellent

kathleen

W xx
Stayed 3 nights in Dec 2025

10/10 Excellent

Susan

Stayed 1 night in Jan 2026

10/10 Excellent

Aliasghar

Business traveller
Liked: Cleanliness, staff & service, amenities
Great location, friendly staff, perfect breakfasts, and a clean and quiet room
Stayed 1 night in Jan 2026

4/10 Poor

Derek

Travelled with family, Travelled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
Room was nasty. Two full beds not queens. Blood on sheets. Old carpet.
Stayed 2 nights in Dec 2025

6/10 Okay

jack

Travelled with partner
Was good
Stayed 2 nights in Jan 2026