Hotel Rialto

3.5 star property
VIP Access

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Photo gallery for Hotel Rialto

Superior Room, 1 King Bed | Premium bedding, pillow-top beds, desk, blackout curtains
Interior detail
Lobby
Front of property – evening/night
Superior Double Room, 2 Queen Beds | Living area | Flat-screen TV

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • Business services

Explore the area

View in a map
653 Pandora Ave., Victoria, BC, V8W 1N8
  • Place, Lower Johnson Street
    ‪1 min walk‬
  • Place, Government Street
    ‪1 min walk‬
  • Place, Chinatown
    ‪3 min walk‬
  • Airport, Victoria, BC (YWH-Victoria Inner Harbour Seaplane Base)
    ‪7 min walk‬
VIP Access
Curated for quality and service, VIP Access stays consistently receive our highest guest ratings.
  • Expect exceptional service
  • Extra savings and perks for BONUS+ members

Room options

Junior Suite, 1 Queen Bed with Sofa bed

9.2 out of 10
Wonderful
(22 reviews)
  • 37 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Junior Suite, 1 King Bed

9.6 out of 10
Exceptional
(13 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

Superior Room, 1 Queen Bed

9.2 out of 10
Wonderful
(107 reviews)
  • 14 sq m
  • Sleeps 2
  • 1 Queen Bed

Superior Double Room, 2 Queen Beds

9.0 out of 10
Wonderful
(60 reviews)
  • 21 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds

Superior Room, 1 King Bed

9.2 out of 10
Wonderful
(83 reviews)
  • 21 sq m
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hotel Rialto

A restaurant, a fitness centre and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business centre, a business centre and conference space. Housekeeping is available on request.
Hotel Rialto offers 56 accommodations with coffee/tea makers and complimentary bathrobes. Pillowtop beds feature premium bedding. Flat-screen televisions come with premium digital channels. Fridges and microwaves are provided. Bathrooms include baths or showers, designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on request.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Rialto's great location gets high marks from our customers. During your stay, you're just a quick walk from Lower Johnson Street. Enjoy features like free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Guests have really good things to say about the accommodation, from the spaciousness and overall comfort to the cleanliness and comfy beds
  • 14 minutes by foot from Royal BC Museum and a 2-minute drive from Victoria Harbour
  • Dogs welcome for a fee (restrictions apply)
There's a restaurant on site. You can enjoy a drink at the bar/lounge. Business amenities include a 24-hour business centre and a meeting room.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 850 square feet (79 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the business-friendly Hotel Rialto. You'll have access to the health club at a partner property.

This 3.5-star Victoria hotel is smoke free.

The Palms – This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour offsite parking (CAD 25 per day)
  • Street parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Palms

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping on request
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business centre
  • 850 square feet of conference space
  • Computer station
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible public bathroom

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 1911
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium digital channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free local calls
  • Phone
  • Recycling
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 19

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 50 per pet, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child aged 16 years old or younger stays free per registered adult when using existing bedding.
  • Rollaway/extra beds are available for CAD 25.0 per day.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • 1.16 per cent destination fee will be charged.

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Nearby parking fee: CAD 25 per day(1312 ft away; open 24 hours)
  • Pet fee: CAD 50 per pet, per stay
  • Service animals are exempt from fees
  • Early check-in is available for a fee (subject to availability)
  • Rollaway bed fee: CAD 25.0 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector and window guards
Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 16 years old or younger stays free per registered adult in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Hotel Rialto
Hotel Rialto Victoria
Rialto Hotel
Rialto Victoria
Hotel Rialto Hotel
Hotel Rialto Victoria
Hotel Rialto Hotel Victoria

Hotel Rialto Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 1791 out of 2558 reviews
Rating 8 - Good. 532 out of 2558 reviews
Rating 6 - Okay. 148 out of 2558 reviews
Rating 4 - Poor. 51 out of 2558 reviews
Rating 2 - Terrible. 36 out of 2558 reviews

9.4/10

Cleanliness

9.6/10

Staff & service

8.6/10

Amenities

9.2/10

Property conditions & facilities

Reviews

4/10 Poor

Joe

Our smoke alarm was going off at 3 AM due to a needed battery change. We ended up having to go to the lobby and were reassigned another room. We were told the Manager was not in upon checkout and were not given any kind of apology or to expect a follow up from management. Tired and disappointed upon checkout .
Stayed 1 night in Jan 2026

10/10 Excellent

Sarah

Travelled with partner
Liked: Cleanliness, property conditions & facilities
The staff was great. The room had everything we needed for a comfortable stay and was very clean. Great location and off season price for downtown Victoria
Stayed 1 night in Jan 2026

10/10 Excellent

Jason

Business traveller
Liked: Cleanliness, staff & service, amenities
The room was very clean
Stayed 1 night in Jan 2026

6/10 Okay

Don

Liked: Cleanliness
Disliked: Staff & service
As a Gold member when enquiring about any available room upgrade we were told that there was a cost associated with it. They were also not very flexible with a late checkout and parking.
Stayed 1 night in Jan 2026

8/10 Good

Gerald

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The location is great, and staff is friendly.
Stayed 1 night in Nov 2025

10/10 Excellent

Kacie

Stayed 3 nights in Dec 2025

10/10 Excellent

Robert

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Wonderfully appointed rooms and a central location. I’ll definitely stay there again when I’m back in town.
Stayed 2 nights in Jan 2026

10/10 Excellent

Kim

Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful The new option to pay for secure parking is an excellent addition too
Stayed 1 night in Jan 2026

10/10 Excellent

Justin

Stayed 1 night in Jan 2026

10/10 Excellent

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Every time I drive down island, your hotel is my go to. Clean, spacious rooms and walking distance to all things downtown. I really appreciate the front of house staff also who I had a lovely conversation about the history of the Rialto. Thanks for the stay. Highly recommend.
Stayed 1 night in Jan 2026

8/10 Good

Barbara

Stayed 1 night in Jan 2026

10/10 Excellent

tao

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Competitive price and the front desk staff and manager were super helpful and friendly. Will be looking forward the next stay.
Stayed 2 nights in Jan 2026

10/10 Excellent

Sonja

Liked: Cleanliness, amenities, property conditions & facilities
Love this hotel every single time! It’s awesome
Stayed 1 night in Jan 2026

10/10 Excellent

Harry

Stayed 2 nights in Sep 2025

2/10 Terrible

DOUGLAS

Stayed 1 night in Sep 2025

10/10 Excellent

Mary, Duncan

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Restaurant and bar was closed.
Stayed 1 night in Jan 2026

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, amenities
Staff were excellent, as was the location. There are many unhoused folks if you head East on Pandora, which may be a concern for some. L'Occitane toiletries were greatly appreciated.
Stayed 2 nights in Jan 2026

10/10 Excellent

Suzanne

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, quiet, staff courteous
Stayed 1 night in Jan 2026

10/10 Excellent

Harald

Business traveller
Liked: Cleanliness, property conditions & facilities
Clean rooms and common areas, friendly staff, great location. All in all I enjoyed my stay and will come back
Stayed 1 night in Dec 2025

10/10 Excellent

Lee, Richmond

Liked: Cleanliness, amenities, property conditions & facilities
Amazing hotel. Right in the heart of Downtown Victoria. Our room was huge and beautifully decorated. All of the staff were really helpful in checking us in, sorting our parking and give us advice on what to see in the city.
Stayed 1 night in Jan 2026

10/10 Excellent

Grayson

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Was a nice boutique style hotel close to many ammenities.
Stayed 1 night in Jan 2026

10/10 Excellent

Dana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was clean and spacious and had convenient amenities. Staff was friendly and helpful. The room (on the 3rd floor) was surprisingly quiet for such a central location.
Stayed 1 night in Jan 2026

10/10 Excellent

Lura

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Everything was wonderful! The Rialto is our go-to hotel in Victoria!!
Stayed 4 nights in Jan 2026

8/10 Good

Earlaine

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Room was small had a bit of a old building smell, it was clean though. The location was convenient but parking is a block away. Restaurant at the hotel was great.
Stayed 1 night in Dec 2025

8/10 Good

Rachel

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was very clean, amenities were great, good decor, great location, and very quiet in the evening. Check in and check out were seamless and easy.
Stayed 1 night in Jan 2026