Holiday Inn Victorville by IHG

3.0 star property

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Photo gallery for Holiday Inn Victorville by IHG

1 bedroom, minibar, desk, iron/ironing board
Seasonal outdoor pool
Exterior
1 bedroom, minibar, desk, iron/ironing board
Breakfast, lunch, dinner served; American cuisine

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Gym

Explore the area

View in a map
15494 Palmdale Rd, Victorville, CA, 92392
  • Place, Victorville City Hall
    ‪10 min walk‬
  • Place, The Mall of Victor Valley
    ‪4 min drive‬
  • Place, California Route 66 Museum
    ‪5 min drive‬
  • Airport, San Bernardino, CA (SBD-San Bernardino Intl.)
    ‪49 min drive‬

Room options

Standard Room

8.0 out of 10
Very good
(27 reviews)
  • Sleeps 2
  • 1 King Bed OR 2 Queen Beds

Standard Room, 1 King Bed

8.4 out of 10
Very good
(26 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Balcony

  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Accessible (Mobility Roll-In Shower)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

9.0 out of 10
Wonderful
(50 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 2 Queen Beds, Accessible (Communication Accessible)

9.6 out of 10
Exceptional
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 King Bed with Sofa bed

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom, Accessible (Mobility, Roll-In Shower)

  • Sleeps 4
  • 1 King Bed

Suite, 1 Bedroom

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

Suite, 1 Bedroom, Balcony

  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

Similar properties

About this property

Holiday Inn Victorville by IHG

Hotel in Victorville with fitness centre and seasonal outdoor pool
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a conference centre and a microwave in a common area. Change of towels is available on request
Holiday Inn Victorville by IHG offers 155 air-conditioned accommodations with minibars and coffee/tea makers. Flat-screen televisions come with premium cable channels.

This Victorville hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include a hairdryer and an iron/ironing board. Change of towels and change of bedsheets can be requested.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.
Our customers tell us that they can't get enough of the helpful staff at Holiday Inn Victorville by IHG. During your stay, you're just a quick walk from Victorville City Hall. You'll find features such as free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi and wired Internet
  • Free self-parking
  • Enjoy American cuisine while dining at The Community Restaurant
  • Breakfast served daily for a fee
  • Take a swim in the seasonal outdoor pool
  • Amenities include free newspapers in reception, a front desk safe and a business centre
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of Victorville City Hall and Victorville Municipal Golf Course
Holiday Inn Victorville by IHG offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site, as well as a snack bar/deli. You can enjoy a drink at the bar/lounge. WiFi and wired Internet are free in public spaces.

Business amenities include a business centre and 5 meeting rooms. Event space at this hotel measures 5005 square feet (465 square metres) and includes a conference centre. A vending machine, multilingual staff, and gift shops/newsstands are also featured at the business-friendly Holiday Inn Victorville by IHG. Free self parking is available.

This 3-star Victorville hotel is smoke free.

For a fee, guests can enjoy breakfast daily from 5:30 AM to 10:00 AM.
The Community Restaurant – This restaurant specialises in American cuisine and serves breakfast, lunch and dinner. A children's menu is available.
The Lounge – On-site lobby lounge. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • Free self parking on site

Food and drink

  • Daily breakfast available 5:30 AM to 10:00 AM for a fee: USD 15 to 18 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Community Restaurant
  • The Lounge

Things to do

  • Gym
  • Seasonal outdoor pool

Family friendly

  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Multilingual staff

Business services

  • 5 meeting rooms
  • Business centre
  • Conference centre (5,005 square foot of space)

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift (91 centimetre wide door)
  • Pool access ramp on site
  • Well-lit path to entrance
  • Wheelchair-accessible path to lift

More

  • 100% renewable energy
  • 6 floors
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Communal living room
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reception hall
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Minibar
  • Refrigerator

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 100 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Breakfast fee: approximately USD 15 to 18 per person

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses a grey water recycling system
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Ambassador Hotel Victorville
Ambassador Victorville
Victorville Ambassador Hotel
Holiday Inn Victorville Hotel
Holiday Inn Victorville

Holiday Inn Victorville by IHG Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 552 out of 1008 reviews
Rating 8 - Good. 214 out of 1008 reviews
Rating 6 - Okay. 104 out of 1008 reviews
Rating 4 - Poor. 53 out of 1008 reviews
Rating 2 - Terrible. 85 out of 1008 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Corinna

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

8/10 Good

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
inside looks very nice, clean, but the roof off the second floor and the windows need a good cleaning. It made the place look messy. However, you can tell the folks working kept the inside and patio area very nice.
Stayed 1 night in Jul 2025

8/10 Good

Kiyana Latrece, Murrieta

Travelled with family
Liked: Cleanliness, staff & service
The location and property was adequate for a quick overnight stay.
Stayed 1 night in Jul 2025

10/10 Excellent

Jacob

Liked: Cleanliness
Stayed 1 night in Jul 2025

8/10 Good

Angela

Travelled with family
Liked: Staff & service, amenities
There was some sort of upgrade construction going on during our stay.
Stayed 1 night in Jul 2025

4/10 Poor

Juan

Disliked: Cleanliness, staff & service, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service
Nothing
Stayed 1 night in Jul 2025

10/10 Excellent

Angelica

Stayed 1 night in Jul 2025

6/10 Okay

Brenda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didn’t have a king room as booked and employee said since I didn’t book directly there wasn’t a king and I was gonna have to pay more for a king. Had to stay in a 2 Queen room
Stayed 1 night in Jul 2025

8/10 Good

Carly

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Adam, Moreno Valley

Travelled with partner
Liked: Amenities, property conditions & facilities
Isolated and too hidden
Stayed 1 night in Jun 2025

10/10 Excellent

jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Jose

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jun 2025

10/10 Excellent

patricia

Stayed 1 night in Jun 2025

8/10 Good

glenn

Liked: Staff & service, property conditions & facilities, room comfort
Staff was excellent. Pool was dirty. Hotel needed a deep clean. Quiet. Nice pillows.
Stayed 1 night in Jun 2025

2/10 Terrible

Aubry

Stayed 1 night in May 2025

8/10 Good

Roberto

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I love that is located near shopping centers and the food was delicious.
Stayed 2 nights in Jun 2025

10/10 Excellent

Connor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Rev. Patricia

Stayed 1 night in Jun 2025

10/10 Excellent

Fernando

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Nice and clean, good service
Stayed 1 night in May 2025

10/10 Excellent

Connor

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Patti

Travelled with family
Liked: Cleanliness, property conditions & facilities
It was very clean & comfortable! Check in & out was easy & staff super nice!
Stayed 1 night in Jun 2025

8/10 Good

Paulo

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

10/10 Excellent

Micah

Stayed 2 nights in Jun 2025

6/10 Okay

Katelyn

Business traveller
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not pleasant

Young female in the front when I checked in was quite rude and short, especially when I asked about the wifi password. She also mentioned that it was "the cheapest room"; that was extremely rude. We are professionals and were just in the area and we work at hospitals nearby. I felt slightly unsafe as well, and the walls are paper thin- you could hear a bunch of people talking and walking.
Stayed 1 night in Apr 2025