Hotel Am Konzerthaus - MGallery Collection

4.5 star property

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Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
Premium bedding, Select Comfort beds, in-room safe, desk
Exterior
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Bar
  • Gym
  • Room service
  • 24/7 front desk
  • Housekeeping

Explore the area

View in a map
Am Heumarkt 35-37, Vienna, Vienna, 1030
  • Vienna Music Society
    ‪3 min walk‬
  • Vienna State Opera
    ‪9 min walk‬
  • St. Stephen's Cathedral
    ‪14 min walk‬
  • Vienna (VIE-Vienna Intl.)
    ‪16 min drive‬

Room options

Superior Twin Room, 2 Single Beds

8.8 out of 10
Excellent
(16 reviews)
  • 24 sq m
  • Sleeps 2
  • 2 Single Beds

Superior Room, 1 Double Bed

9.0 out of 10
Wonderful
(30 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed

Deluxe Room, 1 Double Bed

8.8 out of 10
Excellent
(9 reviews)
  • 29 sq m
  • Sleeps 2
  • 1 Double Bed

Suite, 1 King Bed (Maestro)

  • Sleeps 4
  • 1 King Bed

Superior Single Room, 1 Queen Bed

8.6 out of 10
Excellent
(21 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Queen Bed

Suite, 1 King Bed

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

Deluxe King Room

  • Sleeps 2

Superior Queen Room

  • Sleeps 1

Superior King Room

  • Sleeps 2

MAESTRO SUITE With King-size Bed

  • Sleeps 3

Suite With King-size Bed

  • Sleeps 3

Superior Twin Room

  • Sleeps 2

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About this property

Hotel Am Konzerthaus - MGallery Collection

Luxury hotel with fitness centre and 24-hour front desk
Along with a restaurant, this smoke-free hotel has a fitness centre and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, 24-hour room service and a business centre. Housekeeping is available on request.
Hotel Am Konzerthaus - MGallery Collection offers 208 accommodations with laptop-compatible safes and complimentary bottles of water. Select Comfort beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with premium satellite channels. Bathrooms include designer toiletries, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs and telephones. Hypo-allergenic bedding, change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hotel Am Konzerthaus - MGallery Collection. During your stay, you're just a quick walk from Belvedere. You'll find features such as free WiFi in public areas, plus a restaurant and a gym.
  • Free WiFi
  • Enjoy a bite to eat at Apron, a fine-dining restaurant that serves international cuisine
  • Buffet breakfast served daily for a fee
  • Self-parking available for a fee
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym and bicycles to rent
  • Steps from Akademietheater and Schwarzenbergplatz
  • Airport shuttle service available for a fee
Along with a restaurant, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 4 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 980 square feet (91 square metres) and includes conference space. A fitness centre, multilingual staff, and tour/ticket assistance are also featured at the luxury Hotel Am Konzerthaus - MGallery Collection. An airport shuttle (available 24 hours) is available for a fee. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 4.5-star Vienna hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6:30 AM to 10:30 AM and at the weekend from 6:30 AM to noon.
Apron – This fine-dining restaurant specialises in international cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
24-hour room service is available.

Awards and affiliations

Eco-certified property
This property participates in Green Key (Foundation for Environmental Education) – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Height restrictions apply for on-site parking
  • 24-hour return airport shuttle on request for a surcharge
  • Parking on site (EUR 25 per day)
  • Limited on-site parking

Food and drink

  • Buffet breakfast available for a fee 6:30 AM to 10:30 AM on weekdays and 6:30 AM to noon on weekends; EUR 33 per person
  • A bar/lounge
  • A restaurant
  • Couples/private dining
  • Snack bar/deli

Restaurants on site

  • Apron

Things to do

  • Bicycle rentals
  • Gym

Family friendly

  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 4 meeting rooms
  • 980 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Hardwood flooring in room
  • Lift

More

  • 1 building
  • 7 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1983
  • Comprehensive recycling policy
  • Double-glazed windows
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu
  • Premium bedding
  • Select Comfort mattress

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Laptop-compatible safe
  • LED lighting
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Contactless check-in and check-out are available

Check-out

Check-out before noon
Contactless check-out

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); to arrange pick-up, guests must contact the property 48 hours prior to arrival, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 12 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately EUR 33 per person
  • Airport shuttle fee: EUR 50 per vehicle (one-way, maximum occupancy 3)
  • Self-parking fee: EUR 25.00 per day

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Hotel Am Konzerthaus - MGallery Collection offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation 48 hours prior to arrival with your arrival details. Front desk staff will greet guests on arrival at the property.

We should mention

  • One child aged 12 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Hotelstars Union assigns an official star rating for properties in Austria. This property is rated 4 star Superior, and is displayed on this page as 4.5 stars.

Property is also known as

Am Konzerthaus
Am Konzerthaus Hotel
Am Konzerthaus MGallery Collection
Am Konzerthaus Vienna MGallery Collection
Hotel Am Konzerthaus
Hotel Am Konzerthaus MGallery Collection
Hotel Konzerthaus
Konzerthaus
Konzerthaus Hotel
Am Konzerthaus Vienna Mgallery
Hotel Am Konzerthaus Vienna - MGallery Hotel
Hotel Am Konzerthaus Vienna - MGallery Vienna
Hotel Am Konzerthaus Vienna - MGallery Hotel Vienna

Hotel Am Konzerthaus - MGallery Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 321 out of 463 reviews
Rating 8 - Good. 109 out of 463 reviews
Rating 6 - Okay. 22 out of 463 reviews
Rating 4 - Poor. 5 out of 463 reviews
Rating 2 - Terrible. 6 out of 463 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

8/10 Good

Janice

Travelled with group
Liked: Cleanliness, staff & service, amenities
Lovely breakfasts, good variety
Stayed 4 nights in May 2025

10/10 Excellent

Assaf

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
2nd stay, excellent hotel, we love it.
Stayed 2 nights in May 2025

6/10 Okay

Dennis

Travelled with partner
Liked: Cleanliness, staff & service
At first glance the hotel is very nice but it seems that they put too much into the appearance rather than function. The bathroom door did not latch properly, the coffee maker didn’t work, the bed frame came away from the wall if you sat up to watch tv( and creaked if you moved), and the toilet that doesn’t hold water ensures everyone knows what you did for quite awhile.
Stayed 3 nights in May 2025

10/10 Excellent

Hilda, Toronto

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel was incredible. Great location, staff were wonderful.
Single room
Lounge
St. Charles Church - very close by
Stayed 3 nights in May 2025

10/10 Excellent

Elizabeth Walker

Liked: Cleanliness, amenities, property conditions & facilities
Very helpful staff, lovely ambience. We thoroughly enjoyed our stay and would highly recommend this hotel.
Stayed 4 nights in May 2025

10/10 Excellent

Neil

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location. Great room. Staff was helpful and friendly.
Stayed 2 nights in May 2025

10/10 Excellent

Caron Jayne

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location within easy walking distance of the key sites.
Stayed 3 nights in May 2025

10/10 Excellent

Vladimir

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Na
Stayed 4 nights in May 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Vivian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very helpful staff
Stayed 1 night in May 2025

10/10 Excellent

Priya

Stayed 3 nights in May 2025

8/10 Good

Yosef

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet hotel, good service and fancy but expensive
Stayed 4 nights in Apr 2025

10/10 Excellent

Beverly, Shelby

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff . Great breakfast & wonderful location!!
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Cameron, Annan

Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Stayed 5 nights in Apr 2025

8/10 Good

Lara

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Apr 2025

10/10 Excellent

Eun

Stayed 3 nights in Apr 2025

10/10 Excellent

Kristin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s a beautiful and immaculate hotel with excellent service. Great breakfast buffet as well. The location was convenient!
Stayed 2 nights in Apr 2025

10/10 Excellent

Ruben

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
High recommend! Very clean, friendly staff, perfect location!
Stayed 3 nights in Mar 2025

10/10 Excellent

Sharon

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Last minute saviour!

This was a last minute booking after the awful fire that caused Heathrow airport to close down. Our original venue was Vienna so we made some last-minute plans to spend the weekend with friends in London and booked this hotel.. the hotel has a wonderful location close by to many tube stations. The hotel rooms were very large, very well equipped, very clean. Quality of the decor and finishes was very high end. You honestly could not ask for more. The staff were amazing, nothing was too much trouble.
Stayed 2 nights in Mar 2025

8/10 Good

Shachar, Petach Tiqwa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2025

10/10 Excellent

Saim

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

Thanadon

Liked: Cleanliness
Stayed 3 nights in Mar 2025