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SO/ Vienna

5.0 star property

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Restaurant
SO/ Lofty, St. Stephen's Cathedral View (Suite) | Premium bedding, minibar, in-room safe, individually decorated
Restaurant
Couples treatment room(s), hot tub, body treatments, aromatherapy
SO/ VIP, Panoramic View (Suite) | Premium bedding, minibar, in-room safe, individually decorated

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Hot tub
  • Bar
  • Spa
  • Gym
  • Room service

Explore the area

View in a map
Praterstrasse 1, Vienna, Vienna, 1020
  • Place, St. Stephen's Cathedral
    ‪8 min walk‬
  • Place, Stephansplatz
    ‪8 min walk‬
  • Place, Vienna State Opera
    ‪17 min walk‬
  • Airport, Vienna (VIE-Vienna Intl.)
    ‪17 min drive‬

Room options

View all photos for SO/ Comfy, St. Stephen's Cathedral View (Room)

SO/ Comfy, St. Stephen's Cathedral View (Room) | Premium bedding, minibar, in-room safe, individually decorated

SO/ Comfy, St. Stephen's Cathedral View (Room)

9.6 out of 10
Exceptional
(31 reviews)
  • 38 sq m
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SO/ VIP, Panoramic View (Suite)

SO/ VIP, Panoramic View (Suite) | Premium bedding, minibar, in-room safe, individually decorated

SO/ VIP, Panoramic View (Suite)

  • 180 sq m
  • City view
  • Sleeps 3
  • 1 Double Bed

View all photos for SO/ Cosy, Ferris Wheel View (Room)

SO/ Cosy, Ferris Wheel View (Room) | Premium bedding, minibar, in-room safe, individually decorated

SO/ Cosy, Ferris Wheel View (Room)

9.6 out of 10
Exceptional
(23 reviews)
  • 29 sq m
  • City view
  • Sleeps 2
  • 1 Queen Bed

View all photos for SO/ Lofty, St. Stephen's Cathedral View (Suite)

SO/ Lofty, St. Stephen's Cathedral View (Suite) | Premium bedding, minibar, in-room safe, individually decorated

SO/ Lofty, St. Stephen's Cathedral View (Suite)

  • 75 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SO/ Black, Danube Canal View (Suite)

SO/ Black, Danube Canal View (Suite) | Premium bedding, minibar, in-room safe, individually decorated

SO/ Black, Danube Canal View (Suite)

  • 55 sq m
  • 1 bedroom
  • Canal view
  • Sleeps 3
  • 1 King Bed

View all photos for SO/ Studio, Ferris Wheel View (Suite)

SO/ Studio, Ferris Wheel View (Suite) | Premium bedding, minibar, in-room safe, individually decorated

SO/ Studio, Ferris Wheel View (Suite)

  • 55 sq m
  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for SO/ Urban, Ferris Wheel View (Room)

SO/ Urban, Ferris Wheel View (Room) | Premium bedding, minibar, in-room safe, individually decorated

SO/ Urban, Ferris Wheel View (Room)

9.8 out of 10
Exceptional
(6 reviews)
  • 37 sq m
  • City view
  • Sleeps 4
  • 2 Double Beds

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About this property

SO/ Vienna

Riverfront hotel with 2 hot tubs and full-service spa
A full-service spa, a restaurant and a 24-hour fitness centre are available at this hotel. WiFi in public areas is free. Additionally, a bar/lounge, a snack bar/deli and a sauna are on-site. Housekeeping is available on request.
SO/ Vienna offers 182 accommodations with minibars and laptop-compatible safes. This individually decorated accommodation has separate sitting areas. Beds feature premium bedding. A pillow menu is available. Flat-screen televisions come with satellite channels and pay-per-view films. Rooms have partially open bathrooms. Bathrooms include a separate bath and shower with a deep soaking bath and a rainfall showerhead. Bathrooms are also outfitted with bathrobes, slippers and designer toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and complimentary newspapers. Additionally, rooms include espresso makers and complimentary bottles of water. In-room massages, an iron/ironing board and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

2 hot tubs are on site. Other recreational amenities include a sauna and a 24-hour fitness centre.
So Spa has 5 treatment rooms, including rooms for couples. Services include facials, body wraps, body scrubs and body treatments. The spa is equipped with a hot tub. A variety of treatment therapies are provided, including aromatherapy.
Our customers tell us they can't get enough of SO/ Vienna's great location. During your stay, you're just a quick walk from Stephansplatz. Free WiFi in public areas, a full-service spa and a restaurant are available. This property offers pet-friendly amenities, such as food and water bowls.
  • Free WiFi
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Wired Internet for a fee
  • Self-parking available for a fee
  • Treat yourself to facials, body wraps or massages at So Spa
  • Services include babysitting, dry cleaning/laundry and a concierge
  • On-site recreation includes a 24-hour gym, a steam room and a sauna
  • Guests have great things to say about the helpful staff and the location
  • Within a 15-minute walk of Stephansplatz and St. Stephen's Cathedral
  • Airport and local-area shuttle service available for a fee
  • Pets welcome for a fee
  • Pet-friendly amenities are available, including food and water bowls
SO/ Vienna offers its guests a full-service spa, 2 hot tubs, a sauna, and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

Business amenities include a 24-hour business centre, meeting rooms, and limo/town car service. Spa services, a library, and a terrace are also featured at the luxury SO/ Vienna. An airport shuttle (available 24 hours) and an area shuttle are available for a fee. Parking is available for a fee.

Smoking is allowed in designated areas at this 5-star Vienna hotel.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Das LOFT – On-site fine-dining restaurant.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi; wired internet (EUR 24 per day)
  • Available in some public areas: Free WiFi; wired internet (EUR 24 per stay)

Parking and transport

  • Electric car charging station on site
  • 24-hour return airport shuttle on request for a surcharge
  • Area shuttle (surcharge)
  • Limo/town car service
  • Parking on site (EUR 40 per night; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: EUR 42 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • Das LOFT

Things to do

  • 2 hot tubs
  • 24-hour gym
  • Full-service spa
  • Library
  • Sauna
  • Shopping
  • Steam room

Family friendly

  • In-room babysitting
  • In-room cot
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 24-hour business centre
  • Computer station
  • Meeting rooms

Outdoors

  • On a river
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Handrails in stairways (74 centimetre high)
  • Lift (99 centimetre wide door)
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (130 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • 100% renewable energy
  • 18 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 2010
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Designated smoking areas
  • Double-glazed windows
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Free cot
  • Pillow menu
  • Premium bedding

Bathroom

  • Deep soaking bathtub
  • Designer toiletries
  • Dressing gowns
  • Hair dryer
  • Partially-open bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels
  • Pay films

Food and drink

  • 24-hour room service
  • Espresso maker
  • Free bottled water
  • Minibar

More

  • Air conditioning (climate-controlled)
  • Bulk dispensers for toiletries
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Iron/ironing board on request
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Recycling
  • Separate sitting area
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 5:30 AM
Early check-in subject to availability
Early check-in fee: EUR 150
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: EUR 150
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: EUR 20 per pet, per night
  • Maximum 1 pets
  • Food and water bowls are available
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! One child 11 years old or younger stays free when using existing bedding.
  • Rollaway/extra beds are available for EUR 150 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately EUR 42 per person
  • Fee for in-room wired Internet: EUR 24 per day (rates may vary)
  • Fee for wired Internet in public areas: EUR 24 per stay (rates may vary)
  • Airport shuttle fee: EUR 55 per vehicle (one way)
  • Self-parking fee: EUR 40.00 per night (in/out privileges)
  • Pet fee: EUR 20 per pet, per night
  • Service animals are exempt from fees
  • Early check-in fee: EUR 150 (subject to availability)
  • Late check-out fee: EUR 150 (subject to availability)
  • Rollaway bed fee: EUR 150 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property uses solar energy
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of ALLSAFE (Accor Hotels)
SO/ Vienna offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Reservations are needed for massage services. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • One child aged 11 years old or younger stays free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Sofitel Stephansdom
Sofitel Stephansdom Hotel
Sofitel Stephansdom Hotel Vienna
Sofitel Vienna
Sofitel Vienna Stephansdom
Vienna Sofitel
Vienna Stephansdom
Sofitel Vienna Stephansdom Hotel Vienna
SO/ Vienna Hotel
SO/ Vienna Hotel
SO/ Vienna Vienna
SO/ Vienna Hotel Vienna

SO/ Vienna Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 748 out of 1013 reviews
Rating 8 - Good. 179 out of 1013 reviews
Rating 6 - Okay. 54 out of 1013 reviews
Rating 4 - Poor. 19 out of 1013 reviews
Rating 2 - Terrible. 13 out of 1013 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.4/10

Amenities

9.2/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

sarah

Liked: Amenities
Beautiful hotel in a great location. Excellent facial at the spa.
Stayed 2 nights in Jun 2025

8/10 Good

Dmitry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

8/10 Good

Kateryna

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Pretty new hotel, nice modern style, comfortable bed, the shower is not well thought over: leaking all around, the AC goes up if you don’t watch it, the cleaning ladies are not very responsive, and the front desk not super accommodating. But if to take into account, that service is questionable over all in the area, it’s fine, tolerable. The location and facilities are nice, so, I’d stay there again.
Stayed 4 nights in Jun 2025

8/10 Good

Vy

Stayed 2 nights in Jun 2025

10/10 Excellent

Nicole Marie Matte

Business traveller, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Design Concept Experience, Big Ol’ Hôtel

Perfect location for Pride, right in the river. Massive hotel but felt friendly. Staff were smart and very multilingual and good at their jobs. Air con in my “white” concept room did not work so was moved to a “black” concept room. Every surface (floor/wall/couch/vanity/ceiling etc) is matte black. I thought it was fun and interesting but probably isn’t for everyone. Rooftop bar feels like a bizarre liminal space or fever dream. The solar gain on this building is wild. Good views.
Stayed 3 nights in Jun 2025

8/10 Good

Layne

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
The bed was very comfortable. The staff was very friendly. You could walk into St. Stephan’s Cathedral. Felt safe.
Stayed 2 nights in Jun 2025

10/10 Excellent

Vicky Sndra

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great location, nice room, amazing cocktail ar with view
Stayed 3 nights in Jun 2025

10/10 Excellent

Kimberly, Laguna Niguel

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property, great location within walking distance to pretty much anything you want. Extremely clean and friendly. We just wish they would’ve had better hours for the spa because it didn’t open until after checkout and we only stayed one night. The suggestion for a 9 AM spa open would be great if anybody else loves to enjoy the spot too. The spa was beautiful, but we didn’t get to enjoy.
Stayed 1 night in Jun 2025

10/10 Excellent

Pierre-Etienne

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Hébergement à proximité des principales attractions et du métro, le restaurant à l’une des plus belles vues de Vienne sans l’ombre d’un doute! Seul bémol: le système d’info divertissement est lent et désuet. Pour tout le reste, je recommande vivement cet endroit!
Stayed 4 nights in Jun 2025

10/10 Excellent

James

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent hotel.
Stayed 1 night in Feb 2025

10/10 Excellent

Cesar

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The bar was spectacular..
Stayed 5 nights in Apr 2025

10/10 Excellent

Cleber

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
That is a very good 👍
Stayed 3 nights in May 2025

10/10 Excellent

Amadeus, Marietta

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to the center of the city
Stayed 4 nights in May 2025

10/10 Excellent

Daphne

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Really great hotel, the room was very spacious and large, and they put in an extra bed for our kid. Very clean, great location.
Stayed 3 nights in Apr 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities
Great views from breakfast at the top of the hotel.
Stayed 5 nights in Apr 2025

10/10 Excellent

Ana

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I have ever stayed in. Amazing view of the city throughout the day and the night. The staff was amazing. We had a medical situation happen while staying and the staff was able to direct us to the help we needed. The rooftop bar was amazing and being a guest of the hotel let us skip the line. Amazing service. If I ever return to the city this is the only hotel I would stay in.
Stayed 1 night in May 2025

10/10 Excellent

Edward

Stayed 1 night in May 2025

8/10 Good

Lisa

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints about the staff or the property itself. All 5's. However, I would not stay there again (and thus, the 4) because we didn't enjoy the interior room design. It was even more of a flat, all-gray concrete look than we expected. Felt like IKEA, just too much of the flat gray color everywhere and too blocky. The windows don't even have blinds or drapes, but just more gray blocks that cover them. Just didn't feel inviting or cozy in any way.
Stayed 5 nights in May 2025

10/10 Excellent

Roberto

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in May 2025

10/10 Excellent

Fereidoun

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2025

10/10 Excellent

SHALOM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good service
Stayed 1 night in Apr 2025

10/10 Excellent

Sudhakar

Travelled with family
Liked: Cleanliness, amenities
Staff is very friendly , very safe , breakfast and dinning was outstanding
Stayed 4 nights in Apr 2025

10/10 Excellent

Winston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

The View!

Excellent! The rooftop restaurant is phenomenal with an beautiful view.
Stayed 1 night in Apr 2025

10/10 Excellent

Dimitri

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, great staff
Stayed 7 nights in Apr 2025

10/10 Excellent

Isaac

Stayed 1 night in Mar 2025