All reviews shown are from real guest experiences. Only travellers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.More informationOpens in a new window
The place is located on the side of a cliff and is very beautiful. The common areas of the hotel were very nice but the rooms are in need of an update. Otherwise the only issue was I got charges an extra tax/fee for not having a PIF document of some sort? I asked about it and nobody could verify why I was charged this fee. If it was legitimate, I should have been informed by the hotel ahead of time as this is an unusual fee that I have never paid in years of traveling the world. Otherwise I think the location was excellent and so were the amenities.
Beautiful premises, but parking area is too narrow
Jorge R
Stayed 3 nights in Feb 2025
8/10 Good
Alvaro
Travelled with partner
10 Feb 2025
Liked: Cleanliness, staff & service, amenities
They have to do maintenance in the pool area on the roof of the hotel, they need to paint and clean de glass on the railing. There is a lot of bird dropping.
All room face the ocean, at the water level. Amazing view. Great staff, quick check in. Clean and comfortable rooms.
Lobby,lounge, bar area a little run down. Need mor umbrellas on the outdoor deck tables.
The location of this hotel takes away your breathe. To open the windows at night and listening to the Pacific is sublime. The Spa is really wonderful. My only complaint is that the breakfast doesn't seem as good as it once was.
The views are absolutely stunning and the hotel is chic. the Spa was also excellent. The only negative was that the breakfast was not as good as the previous stay.
The staff was wonderful! Ixchal, Josefa, Hugo and Claudio and all the rest really made us feel welcome and took great care of us during our stay.
The food and drinks in the bar and restaurant were really yummy and the view is spectacular. We hope to return some day!
Great, but we were in the room below the jacuzzi which meant we couldn’t really sleep in the day. Not ideal after a long flight. Failing that though, it was perfect!!