This place is huge and offered a great space for our family to enjoy our time together.
However, it was not clean. I sent photos of a used towel and trash bag left in the bathroom bait room a previous renter, the dirty kitchen trash can to Vacasa and was told they'd look into it and we never heard back from them after that, even after I reached out to them again.
Some of the beds were not made up, there was a bare mattress (no mattress pad), a fan was not working, the floors were well worn and unclean and the deck furniture was really dirty, we could not comfortably use that space.
Upon check out, I stopped in to speak to a manager rather than post a negative review, I was told to wait...
Eventually I left as we were on a time schedule.
I texted one more time (on the same thread that they responded to saying that they would look into it) and still, no response.
It's really unfortunate, the front end communication was excellent, but the follow through was poor.