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Embassy Suites Charleston

3.5 star property

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Photo gallery for Embassy Suites Charleston

Meeting facility
Lobby
Indoor pool
Presidential Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk
Presidential Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, video game console

Reviews

8.4 out of 10
Very good

Popular amenities

  • Bar
  • Parking available

Explore the area

View in a map
300 Court St, Charleston, WV, 25301
  • Place, Charleston Town Center
    ‪3 min walk‬
  • Place, Charleston Coliseum & Convention Center
    ‪8 min walk‬
  • Place, Clay Center for the Arts and Sciences
    ‪9 min walk‬
  • Airport, Charleston, WV (CRW-Yeager)
    ‪5 min drive‬

Room options

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

8.0 out of 10
Very good
(19 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(3 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Non Smoking

32-inch LCD TV with cable channels, TV, video game console

Suite, 2 Double Beds, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Presidential Suite, 1 King Bed

Presidential Suite, 1 King Bed | Living area | 32-inch LCD TV with cable channels, TV, video game console

Presidential Suite, 1 King Bed

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | 1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed

  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 1 King Bed, Non Smoking, Corner

  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 2 Double Beds, Non Smoking, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 2 Double Beds, Non Smoking, Corner

10.0 out of 10
Exceptional
(3 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds

View all photos for Premium Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 2 Double Beds, Accessible, Bathtub

8.6 out of 10
Excellent
(4 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 2 Double Beds, Accessible, Bathtub

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 2 Double Beds, Accessible, Bathtub

9.6 out of 10
Exceptional
(4 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 5
  • 2 Double Beds

View all photos for Suite, 1 King Bed, Accessible (Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Suite, 1 King Bed, Accessible (Hearing)

  • 48 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Bathtub

32-inch LCD TV with cable channels, TV, video game console

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(13 reviews)
  • 48 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed (Wellness)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Premium Suite, 1 King Bed (Wellness)

9.0 out of 10
Wonderful
(2 reviews)
  • 59 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Room, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 37 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Suite, 1 King Bed with Sofa bed, Corner

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Suite, 1 King Bed with Sofa bed, Corner

7.8 out of 10
Good
(14 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Suite, 1 King Bed with Sofa bed, Non Smoking

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, 1 King Bed with Sofa bed, Non Smoking

9.2 out of 10
Wonderful
(59 reviews)
  • 47 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Deluxe Suite, Corner (2 Double Beds with Sofa Bed)

8.4 out of 10
Very good
(19 reviews)
  • 57 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

View all photos for Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

1 bedroom, hypo-allergenic bedding, in-room safe, desk

Standard Suite, Non Smoking (2 Double Beds with Sofa Bed)

8.6 out of 10
Excellent
(65 reviews)
  • 47 sq m
  • 1 bedroom
  • City view
  • Sleeps 6
  • 2 Double Beds and 1 Double Sofa Bed

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About this property

Embassy Suites Charleston

Hotel in Charleston with free breakfast and 24-hour fitness centre
This smoke-free hotel features an indoor pool, a restaurant and a 24-hour fitness centre. Free continental breakfast, free WiFi in public areas and a free manager's reception are also provided. Additionally, a bar/lounge, self parking and a business centre are on-site.
Embassy Suites Charleston offers 253 air-conditioned accommodations with laptop-compatible safes and video game consoles. This accommodation offers separate sitting areas. 32-inch LCD televisions come with premium cable channels and pay-per-view films. Fridges, microwaves and coffee/tea makers are provided. Bathrooms include bathrobes, complimentary toiletries and hairdryers.

In-room wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)) is available for a surcharge. Business-friendly amenities include desks and complimentary weekday newspapers. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
The free breakfast at Embassy Suites Charleston gets high marks from our customers. During your stay, you're just a quick walk from Charleston Town Center. Features include free WiFi in public areas and a free manager's reception, plus an indoor pool.
  • Free continental breakfast offered
  • Free Wi-Fi in some public areas
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • WiFi for a fee
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Charleston Town Center and 7 minutes on foot from Charleston Coliseum & Convention Center
  • Airport shuttle service available for a fee
  • Cats and dogs welcome for a fee (restrictions apply)
Embassy Suites Charleston offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is served, and guests can also enjoy a free manager's reception. WiFi is free in public spaces.

Business amenities include a business centre and meeting rooms. A vending machine, multilingual staff, and concierge services are also featured at the business-friendly Embassy Suites Charleston. An airport shuttle during limited hours is available for a fee. For a fee, parking is available.

This 3.5-star Charleston hotel is smoke free.

Guests are served a free continental breakfast. The hotel hosts a free manager's reception daily.
Embassy Suites Charleston has a restaurant on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: WiFi (USD 9.95 per day)
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge) from 6:00 AM to 11:00 PM
  • Parking on site (USD 12 per night)
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Things to do

  • 24-hour gym
  • Indoor pool
  • Shopping

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Business centre
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 9 floors
  • Banquet hall
  • Built in 1997
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Hypo-allergenic bedding

Bathroom

  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable channels
  • Pay films
  • Video game console

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free weekday newspapers
  • Iron/ironing board
  • Laptop-compatible safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 4 PM; check-in end time: anytime
Contactless check-in and check-out are available
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 75 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 pets
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: USD 9.95 per day (rates may vary)
  • Airport shuttle fee: USD 5.00 per person (one-way)
  • Airport shuttle fee per child: USD 5.00 (one-way), (from 5 to 10 years old)
  • Self-parking fee: USD 12 per night
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a smoke detector and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Charleston Embassy Suites
Embassy Suites Charleston
Embassy Suites Hotel Charleston
Embassy Suites Historic Charleston Hotel Charleston
Embassy Suites Charleston Hotel
Embassy Suites Charleston Hotel
Embassy Suites Charleston Charleston
Embassy Suites Charleston Hotel Charleston

Reviews

Embassy Suites Charleston Reviews

8.4

Very good

8.6/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 702 out of 1247 reviews
Rating 8 - Good. 262 out of 1247 reviews
Rating 6 - Okay. 124 out of 1247 reviews
Rating 4 - Poor. 71 out of 1247 reviews
Rating 2 - Terrible. 88 out of 1247 reviews

Reviews

10/10 Excellent

Tammy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay. Very relaxing.
Stayed 2 nights in Jun 2025

8/10 Good

Gary

Stayed 1 night in Jul 2025

10/10 Excellent

Cherrie

Stayed 1 night in Jun 2025

6/10 Okay

Christine

Liked: Cleanliness, staff & service, property conditions & facilities
Our room was not ready and we waited almost an hour to get one. They offered to downgrade our room if we wanted one then. Also, after driving 6 hours we discovered the pool was closed. None of us were happy then.
Stayed 1 night in Jun 2025

6/10 Okay

Erica

Travelled with family
Liked: Staff & service, property conditions & facilities

Nice hotel, but housekeeping/linens were lacking.

The hotel staff were very friendly upon arrival and the offsite parking was right across the street. The hotel looked very nice and the our room was spacious. We got in late so their restaurant was already closed but we were able to cross the street for some dinner at Outback. It wasn’t until we were ready for bed that we came across some inconveniences. My son noticed what looked like blood on the fitted sheet to his bed. I tried calling the front desk but the AI operator told me I needed to go down to the front desk. I went down to request a clean fitted sheet. She would have the security guard bring us one to the room. When I made it up to the room we also discovered no sheets for the pull out couch and only one pillow. I then proceeded back down stairs to the desk to request the additional items so we could finally go to bed. The guard brought the items in a timely manner but the additional pillow has a stain in it so we didn’t feel like it was clean. After the beds were made out family of six were able to lay our heads down for bed. Although I was happy for the six of us to be able to sleep in one room, queen beds would have been a lot better then full size bed for two people to share and if I had a choice 4 pillows per bed not 3. Just a comparison to other hotels we have stayed at. The pool was also closed and we had to head out asap in the morning so we couldn’t enjoy breakfast but it looked very nice.
Stayed 1 night in Jun 2025

8/10 Good

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice room but loud

The room was amazing but it got old hearing children through the walls in the next room at 11pm and dogs barking at 8am
Stayed 1 night in Jun 2025

6/10 Okay

Verified traveller

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
We were just passing thrugh for the night. The hotel and the room itself was clean, modern, and comfortable. However, there is no parking at the hotel which I was not aware of. We didnt want to use the valet, so we had to drive and park in a nearby parking garage (it was paid for by the hotel, but still not ideal to have to lug our things out of the garage and a block up the street). Also, the pool was closed, whichwas ine of the main amenities we wanted for our stay.
Stayed 1 night in Jun 2025

10/10 Excellent

Eynas

Travelled with family, Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great breakfast and friendly staff
Stayed 1 night in Jun 2025

10/10 Excellent

Jennifer

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay. Pool was great and I love the patio by the pool.
Stayed 1 night in Jun 2025

10/10 Excellent

Sal

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Merry, the shuttle driver was excellent. He got us a reservation at Hale’s and drove us there no back. Was awesome.
Stayed 1 night in Jun 2025

10/10 Excellent

derek, Murray City

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time staying and we really enjoyed it! Great for families
Stayed 1 night in Jun 2025

2/10 Terrible

Sam, Miramar

Disliked: Staff & service
Try to park my car , after 3 attempts could not find the place to park my car ,I have been doing business traveling for so many years , I had the worst experience with the receptionist who check me in. Very unprofessional , not my expectation from Embassy Suite hotel .
Stayed 1 night in Jun 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities
As i said before, my Grandson almost got crushed between the door of our car and another car while getting out of our car with his father, when a car backed into our back door, could have been bad, Congestion in that lot is unexcusable, valets were informed, HAVEN'T HEARD ANYTHING FROM THE HOTEL MANAGEMENT.
Stayed 1 night in Jun 2025

10/10 Excellent

GARY, oceana

Stayed 1 night in Jun 2025

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jun 2025

10/10 Excellent

Daniel

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good reception in the evening and typically great ES breaky !!
Stayed 1 night in Jun 2025

10/10 Excellent

Renee

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
I love Embassy Suites and this one is conveniently located in the city. We went to Mountain Stage radio show. It's very close.
Stayed 1 night in Jun 2025

10/10 Excellent

Sherri

Liked: Cleanliness, property conditions & facilities
Great Customer Service at Front Desk and Valet. Rooms were clean and spacious. Enjoyed breakfast buffet and walkable to restaurants for dinner.
Stayed 1 night in Jun 2025

8/10 Good

Lori

Stayed 1 night in Jun 2025

6/10 Okay

Celia

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Found somebody’s used press on nail in the dresser. The table chair's and chair and ottoman had gross stains.
Stayed 1 night in Jun 2025

10/10 Excellent

Arthur

Liked: Staff & service, property conditions & facilities
Although the hotel is pleasant, the area around it is very rundown and appears unsafe. The garage for self parking is shared with the Marriott about 2 blocks away, not very convenient.
Stayed 1 night in Jun 2025

10/10 Excellent

Alec

Stayed 1 night in Jun 2025

4/10 Poor

Maria, Bonita Springs

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
We spent 2 nights and we did not get housekeeping service any of those days, despite the fact that we asked for housekeeping since the first day. Front desk basically did not meet our request both days.
Stayed 3 nights in Jun 2025

10/10 Excellent

Milanys

Stayed 2 nights in Jun 2025

10/10 Excellent

Christine

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
The room was very spacious which is great with young kids.
Stayed 1 night in Jun 2025