I had an excellent experience. The owner met me when I arrived and gave me a brief tour of the cottage, pointing out items of interest. They also put together a book covering key information that was very helpful. Everything was clean and well maintained. I was there to see Kilauea erupt, and the property was just minutes from the HVNP entrance. Guests have their own parking area, about 30 feet from the door of the cottage. I highly recommend it.