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Grand Mercure Petra

5.0 star property

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Photo gallery for Grand Mercure Petra

Exterior
Outdoor wedding area
Exterior
Superior Twin Room, 2 Single Beds | View from room
Indoor pool, pool loungers

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Parking included
  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Gym

Explore the area

View in a map
Queen Rania Street, Petra, Wadi Musa, 71811
  • Place, Petra Turkish Bath
    ‪7 min drive‬
  • Place, Petra Visitor Center
    ‪8 min drive‬
  • Place, Street of Facades
    ‪8 min drive‬

Room options

View all photos for Classic Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Classic Twin Room, 2 Single Beds

10.0 out of 10
Exceptional
(1 review)
  • Mountain view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Room, 1 King Bed

10.0 out of 10
Exceptional
(1 review)
  • Valley view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Superior Twin Room, 2 Single Beds

Hypo-allergenic bedding, in-room safe, individually decorated

Superior Twin Room, 2 Single Beds

9.0 out of 10
Wonderful
(2 reviews)
  • Valley view
  • 30 sq m
  • 1 bedroom
  • Sleeps 3
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Suite, 1 King Bed

Suite, 1 King Bed | Hypo-allergenic bedding, in-room safe, individually decorated

Suite, 1 King Bed

  • Valley view
  • 60 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

View all photos for Classic Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, individually decorated

Classic Room, 1 King Bed

  • Sleeps 3
  • 1 King Bed
  • Free Wi-Fi

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About this property

Grand Mercure Petra

Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness centre. Free WiFi in public areas and free valet parking are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Grand Mercure Petra offers 90 air-conditioned accommodations with a safe and free newspapers. Rooms open to balconies. Each accommodation is individually furnished and decorated. Televisions come with satellite channels. Bathrooms include a combined bath/shower unit with a deep soaking bath, bathrobes, slippers and bidets.

This Wadi Musa hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include complimentary bottles of water and coffee/tea makers. In-room massages, hypo-allergenic bedding and change of towels can be requested. A nightly turndown service is provided and housekeeping is offered on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Grand Mercure Petra. During your stay, you'll be close to Petra Visitor Center. Free WiFi in public areas, free valet parking and an indoor pool are available.
  • Free WiFi
  • Free valet parking, self-parking and extended parking
  • Drinking and dining options include a coffee shop, a restaurant and a bar/lounge
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a gym
  • 9 minutes by car from Petra Visitor Center and 13 minutes from Petra
Grand Mercure Petra offers its guests an indoor pool and a fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A business centre, 2 meeting rooms, and limo/town car service are available. A library, a terrace, and barbecue grills are also featured at the luxury Grand Mercure Petra. Limited free parking is available on a first-come, first-served basis.

This 5-star Wadi Musa hotel is smoke free.

For a fee, guests can enjoy a full breakfast daily from 6:30 AM to 10:30 AM.
Grand Mercure Petra has a restaurant serving breakfast only.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Limo/town car service
  • Free extended parking on site
  • Free valet parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site valet and self parking

Food and drink

  • Daily full breakfast available 6:30 AM to 10:30 AM for a fee: JOD 12 for adults and JOD 6 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Library
  • TV in common areas

Family friendly

  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business centre
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Picnic area
  • Pool loungers
  • Terrace
  • Vegetable garden

Spa

  • In-room massages

Accessibility

  • Lift

More

  • 1 building
  • 6 floors
  • Annual offsets purchased for at least 10% of carbon footprint
  • At least 10% of profits reinvested in community and sustainability
  • At least 80% lighting from LEDs
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • Fireplace in lobby
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Bidet
  • Deep soaking bathtub
  • Dressing gowns
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Slippers
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water

More

  • Air conditioning
  • Bulk dispensers for toiletries
  • Ceiling fan
  • Cleaning products are eco-friendly
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: noon
Early check-in subject to availability
Early check-in fee: JOD 40
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
Late check-out fee: JOD 40
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 10 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for JOD 35 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: from approximately JOD 12 for adults and from JOD 6 for children
  • Early check-in fee: JOD 40 (subject to availability)
  • Late check-out fee: JOD 40 (subject to availability)
  • Rollaway bed fee: JOD 35 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards and cash
Some water is reused through a grey water recycling system
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 10 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Moevenpick Nabatean
Moevenpick Nabatean Castle
Movenpick Nabatean Castle Hotel Wadi Musa
Moevenpick Nabatean Castle Hotel Wadi Musa
Moevenpick Nabatean Castle Wadi Musa
Nabatean Castle Hotel
Moevenpick Nabatean Castle Hotel Jordan/Petra - Wadi Musa
Moevenpick Nabatean Castle Resort
Mövenpick Nabatean Castle Hotel Wadi Musa
Movenpick Nabatean Castle Wadi Musa
Mövenpick Nabatean Castle Wadi Musa
Mövenpick Nabatean Castle

Grand Mercure Petra Reviews

Reviews

8.0

Very good

Rating 10 - Excellent. 43 out of 91 reviews
Rating 8 - Good. 19 out of 91 reviews
Rating 6 - Okay. 18 out of 91 reviews
Rating 4 - Poor. 4 out of 91 reviews
Rating 2 - Terrible. 7 out of 91 reviews

8.0/10

Cleanliness

8.4/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Richard

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Highly recommend this hotel. Rooms, staff and dining are all fabulous and the views are amazing. Great place to stay.
Stayed 1 night in Apr 2023
Verified

10/10 Excellent

Shamim

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful and clean hotel Staff were very helpful
Verified

10/10 Excellent

Gerald

Liked: Cleanliness, staff & service, property conditions & facilities
Staff was very friendly and attentive. We had a great Mountain View.
Stayed 1 night in Jun 2023
Verified

8/10 Good

Lionel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good place for one night

Great place to spend one night to visit Petra. Expensive dining option and drinks so have to find alternative. Staff is helpful and even though the rooms are a little dated it is comfortable
Stayed 1 night in Dec 2022
Verified

8/10 Good

Vishal

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Petra stop

Old castle property just renovated and decently comfortable 10mins from Petra has an amazing view of the mountains
Stayed 1 night in Dec 2022
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The description on Expedia is a bit misleading in that it claims to be 1.8 km from Petra, and while that may be true in a "as the bird flies" sense, it's an 8 km drive from the entrance. Either way, it's a good hotel for the price and had what we needed.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Saika

Liked: Cleanliness, amenities
Grand Mercure was actually closed for renovation, so we were sent to Mövenpick Petra and our stay was amazing! All Staff were exceptional and we were also upgraded! Mary Ann and all the staff in breakfast were amazing! Chef and all breakfast stations food was great! -evening dinner so much choice and taste was great! Even Ahmed at chocolate hour was really good and attentive- everyone showed love to my daughter and went out of their way to make her happy! Exceptional stay!
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay!

Staff was very kind and provided us a very special experience. It was our wedding anniversary and we received a room upgrade and some wine and fruits in the room. We always felt welcome! Swimming had great temperature. Facilities are beautiful, stunning view outside for sunset and chocolate time is great for children. Special thanks to Muhammed from reception and Khalid restaurant manager.
Stayed 1 night in May 2023
Verified

10/10 Excellent

Yazan

Liked: Cleanliness, staff & service, property conditions & facilities
Alaa J. that works at the front desk was a fantastic help! She was kind, friendly, and professional. The view that the hotel has is Amazing. Everything was almost perfect except, the limited parking spots, the paint job inside the hotel, and the carpet on the 1st floor (the color of that carpet is bizarre) ;)
Stayed 1 night in Jun 2023
Verified

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice property conveniently located 10 minutes from the parking for Petra. Friendly and helpful staff. Good breakfast. Amazing chocolate offering at 16:00 every day. Understaffed at bar during happy hour. Lacking in vegetarian food options.
Stayed 3 nights in Sep 2023
Verified

4/10 Poor

Bharath

Disliked: Amenities, property conditions & facilities
Definitely not a 5 star property, will be good if they can re brand as a 3 star. Rooms look like converted studio apartments.
Stayed 1 night in May 2023
Verified

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service
Disliked: Room comfort

Ok stay. Not great

It is a very good 4 star not sure if there is a 5 star in Petra. Rooms were very hot. The service was excellent just not a comfortable stay.
Stayed 2 nights in Apr 2023
Verified

6/10 Okay

Jessica

Disliked: Cleanliness, property conditions & facilities, room comfort

ehh

There was not much to eat nearby, which we knew when booking. However, we were unaware of the high cost of eating on-site. The dinner was rather expensive for the food provided.
Stayed 3 nights in Dec 2022
Verified

8/10 Good

Emma

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A room with a view!

This hotel was the perfect place to base myself for exploring Petra. I received a free upgrade to a bigger room on arrival with a gorgeous view out over the valley. The hotel is out of the way of the hustle and bustle of the main street of Petra which I thought might have been a bit disappointing but proved to be great respite. The Bedouin dinner experience whilst the sun was setting is not to be missed! The hotel staff were very helpful in assisting to organise bus transfers to Aqaba and there is a free hotel shuttle bus that will take you to the other Mövenpick hotel right opposite the Petra Visitors Centre - I left at 7:45am for a morning exploring Petra. A great place to stay!
Stayed 1 night in Aug 2023
Verified

2/10 Terrible

Adrian

Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Stay away not a 5 star hotel, everything is outdated the photos are misleading, there is a odd odour through the hotel either they don’t have a good ventilation system, AC in the rooms do not work.
Stayed 2 nights in Apr 2023
Verified

2/10 Terrible

Baha

Disliked: Staff & service
Don’t book it!!!! The scam is they let you book this hotel which has a view of Petra from the high mountain, however this hotel is CLOSED, after you book they will send you a separate email prior to checking in that you have been relocated to a hotel downtown next to Petra with no view!!!!, staff advised on check in that we will get compensated however we didn’t see any compensation.
Stayed 1 night in Aug 2025
Verified

6/10 Okay

Manan

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
AC broke down. Food wasn't good.
Stayed 2 nights in Apr 2023
Verified

10/10 Excellent

Hélène

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Changement d hôtel

Hôtel fermé car faible fréquentation : nous avons été logé au Mövenpick Pétra qui est top
Stayed 1 night in Jun 2024
Verified

10/10 Excellent

Arianna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Ottimo

Sono molto soddisfatta del mio soggiorno qui. L’hotel è spazioso e ben organizzato, il personale molto gentile e premuroso. La cena a buffet è molto variegata, così come la colazione. La hall d’ingresso è bellissima, molto d’impatto. La camera è ampia, ma avrebbe bisogno di essere rinnovata, così come i corridoi e gli ascensori. Molto comodo il servizio di bus navetta per Petra. Raccomandato!
Stayed 1 night in Sep 2023
Verified

10/10 Excellent

hicham

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Waouh ! mérite ses 5 étoiles

Coup de coeur pour cet hôtel. Le meilleur hôtel ou nous avons séjourné en Jordanie. Très propre, chambre magnifique, plateau de fruit pour votre accueil , mini bar, lit tres confortable, magnifique douche à l'italienne avec d'excellent produits. Climatisation silencieuse. La vue sur la vallée de Pétra depuis la chambre exceptionnelle. Les fontaines intérieur et extérieur contribuent à une ambiance apaisante. Petit déjeuner très bon. Le dîner à la carte au restaurant est très bon, généreux a un prix correct. La crème glacé que nous avons deguster au movenpick petra (car plus de choix de parfum) est très bonne également. Nous avons vraiment apprécié le chocolat time. Notre seul regret est de ne pas avoir profité de la piscine qui est en cours de rénovation. Tout était parfait. Continuez ainsi. Merci.
Stayed 2 nights in Jul 2023
Verified

10/10 Excellent

Rafael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Sensacional em todos os aspectos.

Incrível em todos os aspectos, acomodação, atendimento, são tenho elogios para esta equipe. Sem contar que o hotel é lindo e tem uma vista sensacional no fim de tarde.
Stayed 1 night in Jun 2023
Verified

10/10 Excellent

Aditi

Liked: Property conditions & facilities
otel
Stayed 2 nights in May 2023
Verified

10/10 Excellent

Belinda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I cannot compliment the staff enough they totally made this visit. The hotel is lovely and in the Perfect spot overlooking the valley. It is about 10 min out of Wadi Musa in a taxi, but well worth it as you get to have breakfast and dinner on the terrace overlooking the valley. Some rooms just a little tired but ours was great with a very large king size bed. This was the very best part of our trip to Jordan.
Stayed 2 nights in Oct 2021
Verified

10/10 Excellent

blanca

Liked: Cleanliness, staff & service, amenities
Bonito hotel, hermosa vista Del Valle de Moisés personal amable un desayuno rico en la terraza todo muy bien! Excelente
Stayed 1 night in Aug 2021
Verified

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Magnificent View

Wonderful experience with upgraded room, magnificent view, attentive service (except for lack of Gluten free bread). The pool temperature was a little chilly at 22C but everything else was exceptional.
Stayed 1 night in Jun 2021