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Petra Heart Hotel

3.5 star property

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Photo gallery for Petra Heart Hotel

Rooftop terrace
Exterior
Deluxe Twin Room | Pillow-top beds, minibar, in-room safe, desk
Reception
Deluxe Double Room | Pillow-top beds, minibar, in-room safe, desk

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Air-conditioning
  • Laundry room
  • Room service

Explore the area

View in a map
Toursim St. next to Sanabel Sweets and, Wadi Musa, Ma'an Governorate, 71810
  • Place, Petra Visitor Center
    ‪15 min walk‬
  • Place, Street of Facades
    ‪15 min walk‬
  • Place, Petra Turkish Bath
    ‪15 min walk‬

Room options

View all photos for Deluxe Double Room

Deluxe Double Room | Pillow-top beds, minibar, in-room safe, desk

Deluxe Double Room

8.0 out of 10
Very good
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Deluxe Twin Room

Deluxe Twin Room | Pillow-top beds, minibar, in-room safe, desk

Deluxe Twin Room

9.8 out of 10
Exceptional
(9 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Deluxe Triple Room

Deluxe Triple Room | Pillow-top beds, minibar, in-room safe, desk

Deluxe Triple Room

10.0 out of 10
Exceptional
(3 reviews)
  • 1 bedroom
  • Sleeps 3
  • 3 Single Beds
  • Free Wi-Fi

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About this property

Petra Heart Hotel

A restaurant, a rooftop terrace and concierge services are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Additionally, dry cleaning, laundry facilities and a 24-hour front desk are on-site. Housekeeping is available on request.
Petra Heart Hotel offers 15 air-conditioned accommodations with minibars and laptop-compatible safes. Beds feature pillowtop mattresses. This Wadi Musa hotel provides complimentary wireless Internet access.

Bathrooms include a shower, bathrobes, slippers and bidets. Business-friendly amenities include desks, printers and telephones. Housekeeping is provided on a daily basis.

The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us that they can't get enough of the helpful staff at Petra Heart Hotel. During your stay, you'll be within walking distance of Petra Turkish Bath. Features include free WiFi in public areas and free self-parking, plus a restaurant.
  • Free WiFi
  • Free self-parking
  • Enjoy a bite to eat at the restaurant
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes bicycles to rent
  • 13 minutes by foot from Petra Turkish Bath and a 3-minute drive from Moses' Spring
  • Airport shuttle service available for a fee
There's a restaurant on site. Public spaces have free WiFi. An airport shuttle (available 24 hours) is available for a fee. A rooftop terrace, barbecue grills, and tour/ticket assistance are also featured at Petra Heart Hotel. Free self parking is available.

This 3.5-star Wadi Musa hotel is smoke free.

Petra Heart Hotel has a restaurant on site.
Late-night fare is available from room service (during limited hours).

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking
  • Onsite parking options include a garage and a carport

Food and drink

  • A restaurant

Things to do

  • Art gallery
  • Bicycle rentals
  • Shopping centre

Family friendly

  • Laundry facilities
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Barbecue grill
  • In the mountains
  • Picnic area
  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lever door handles
  • Lift
  • Low-height bed
  • Low-height counter and sink
  • Low-height desk
  • Low-height door lock
  • Phone accessibility kit
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-width doorways

More

  • Mosquito nets
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Pillowtop mattress

Bathroom

  • Bidet
  • Dressing gowns
  • Shower
  • Slippers
  • Towels provided

Food and drink

  • Electric kettle
  • Late-night room service
  • Minibar

More

  • Air conditioning
  • Desk
  • Laptop workspace
  • Laptop-compatible safe
  • Mobile key entry
  • Phone
  • Printer
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2:00 PM; check-in end time: 2:00 AM
Early check-in subject to availability
Early check-in fee: JOD 15
Contactless check-in and check-out are available
Late check-in subject to availability
Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Petra Heart Hotel

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Airport shuttle fee: JOD 90 per vehicle
  • Early check-in fee: JOD 15 (subject to availability)
  • Late check-in fee: JOD 20 for check-in between 11:00 AM and 3:00 PM
  • Late check-out is available for a fee (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
Petra Heart Hotel offers transfers from the airport (fees may apply). Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Petra Heart Hotel Hotel
Petra Heart Hotel Wadi Musa
Petra Heart Hotel Hotel Wadi Musa

Petra Heart Hotel Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 105 out of 127 reviews
Rating 8 - Good. 18 out of 127 reviews
Rating 6 - Okay. 3 out of 127 reviews
Rating 4 - Poor. 1 out of 127 reviews
Rating 2 - Terrible. 0 out of 127 reviews

9.6/10

Cleanliness

9.8/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Wilbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The best place to stay
Stayed 3 nights in May 2025
Verified

10/10 Excellent

Yazan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing stay
Stayed 1 night in Jul 2023
Verified

8/10 Good

Paul Michel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was friendly and the area is convenient
Stayed 2 nights in Jun 2025
Verified

10/10 Excellent

Agnes

Liked: Staff & service, amenities, property conditions & facilities
Great stay, would recommend. Staff were excellent. Only criticism was that our first room smelt of cigarette smoke so we asked to move, new room was great and very clean.
Stayed 1 night in Oct 2025
Verified

10/10 Excellent

Lilian

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location, friendly stuff , good parking !
Stayed 2 nights in Dec 2023
Verified

10/10 Excellent

Michelle

Liked: Cleanliness, amenities, property conditions & facilities
Booked two rooms for a family of 5, rooms were comfortable and clean. Parking outside was easy to find. Hotel was walking distance to restaurants. Staff was very helpful. Breakfast at the hotel in the morning was good and included eggs to order, toast, coffee and an assortment of local dishes. Great value.
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Samirkumar

Liked: Cleanliness, staff & service, amenities
Excellent
Stayed 2 nights in Dec 2025
Verified

10/10 Excellent

Theresa

Liked: Cleanliness, staff & service, property conditions & facilities
Our stay at Petra Heart Hotel has been amazing! The room is clean, comfortable and updated. The beds are super comfortable. It is close to many restaurants within walking distance. The hotel comes with free breakfast which were all tasty. Most of all, it’s within 5 minute drive to Petra Visitor Center. The hotel Manager, Narati, has been very helpful who gave useful tips visiting Petra as well as restaurants recommendations. He’s very friendly and always willing to help to make your stay comfortable. The hotel is an excellent value for your money!
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Katherine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was very friendly and helpful! We loved our stay.
Stayed 1 night in Apr 2024
Verified

10/10 Excellent

SUSAN

Liked: Cleanliness, staff & service, amenities
We had the most AMAZING time here! The views from the 4th floor were wonderful-sunset and sunrise! The staff was impeccable! If you are treated half as well as we were you will be more than satisfied! We stayed for our wedding anniversary and it couldn't have been better. The room was spacious, the bed super comfortable and the amenities outstanding! I highly recommend this hotel. They actually want your business and work hard to makto earn your business. You won't be disappointed! The location is great too, with parking rifght in front!
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Drew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, very helpful and nice breakfast plus aware of dietary needs
Stayed 2 nights in Nov 2022
Verified

10/10 Excellent

MASOUD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best hotel in Petra

The staff was amazing they did everything right made us feel home. Room were very clean and breakfast was the icing on the cake
Stayed 3 nights in Aug 2022
Verified

8/10 Good

jennifer

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A very enjoyable stay in Petra

I had a really enjoyable stay at the Petra Heart Hotel. The staff were wonderful and extremely kind.
Stayed 2 nights in Dec 2022
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very satisfied with my stay

Comfortable, clean, well-appointed hotel. Good choice for price category, service was warm and very friendly. Would stay here again.
Stayed 2 nights in Mar 2023
Verified

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice hotel with clean, quiet and spacious room. People who work there are super friendly. I would definitely recommend this place to anyone who wants to visit Petra.
Stayed 2 nights in Jan 2024
Verified

10/10 Excellent

Shalendra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place to stay if you are visiting Petra. The staff is very welcoming and attentive. HIGHLY recommended.
Stayed 2 nights in Nov 2023
Verified

10/10 Excellent

Matthew

Liked: Cleanliness, staff & service, property conditions & facilities
Petra Heart Hotel is super close to restaurants and cafes and a short drive to the Petra visitor centre. The hotel staff were very friendly and helpful and the rooms new and very clean. I highly recommend the hotel for anyone looking for simple and convenient accommodation whilst in Petra.
Verified

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A hidden gem

Excellent stay. Quiet rooms, centrally located. Breakfast could be better, though
Stayed 1 night in Nov 2022
Verified

10/10 Excellent

Leilah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the Petra Heart hotel very much. The staff were friendly and extremely helpful. The room was clean and well equipped, even included free snacks (which came in handy for our hike in Petra). The location was great, only a short ride (3 min) to the visitor centre and a short walk from shops and restaurants. We would definitely stay here again and recommend anyone who is visiting Petra.
Stayed 2 nights in May 2025
Verified

10/10 Excellent

Samuel

Liked: Cleanliness, staff & service, property conditions & facilities
Great propoerty for a quick in and out in Petra
Stayed 1 night in Nov 2023
Verified

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

2 nights in Petra

Great location, clean & comfortable. Staff couldn't have been more friendly or helpful. Gave us great advice on seeing Petra. Right near the restaurant area
Stayed 2 nights in May 2024
Verified

10/10 Excellent

Vinay

Liked: Staff & service, amenities, property conditions & facilities
5 minutes away from Petra Visitor center!! Clean rooms and 24 hours front desk. Worth every penny
Stayed 3 nights in Jan 2025
Verified

10/10 Excellent

wendy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean. Close to lots of food options and markets. Staff was very friendly and helpful. Rooms are smalls but very comfortable.
Stayed 2 nights in Mar 2023
Verified

8/10 Good

Marion

Liked: Cleanliness, staff & service
Helpful friendly staff, comfortable well equipped rooms. No communal space except dining area.
Stayed 3 nights in May 2023
Verified

8/10 Good

AMOD

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Trip advise very helpful

The owners and staff are very courteous with helpful information for planning the trip. Because of their advise we were able to see the entire Petra in one day.
Stayed 2 nights in Nov 2022