This is our second stay at the unit and we LOVE it. The location is superb - close to the shops and A Bay. The beds are all very comfortable and so is the AC. Amy, the host, was very easy to communicate with. The unit is also close to the pool and that is such a perk. We would always choose to stay here when visiting.
We enjoyed our stay in Waikoloa Beach Villas, with our three children. The loft area functions as a third bedroom that two of our kids shared. The pool and hot tub area were nice, the entire property was well-maintained and quiet. This unit was relatively clean (we saw a couple of dead bugs but this is expected in Hawaii and to me indicates that they spray regularly). It was overall well-maintained and comfortable. Although we didn't end up using it ourselves, the Hilton pool pass is a cool extra perk.There were only a few issues that we encountered: 1. The garage door opener didn't work so it took us some time to figure out how to open the garage. The keypad also didn't work and none of the provided keys opened the back door of the garage. Eventually, we had to replace the batteries in the opener on the keychain with one that we happened to have in a headlamp. 2. There was some mold growing in the shower of the master bathroom. Again, this is normal for humid climates but I would think could be managed better in between guests. 3. The rug in the kitchen area seemed old/dirty and needed a good washing. 4. Minor issue, but the squeegees in the two showers were old and cracked and need to be replaced. Otherwise, this was a great stay and we would happily come back here again in the future.
We appreciated the manager, Amy. Who was very responsive. The unit is a little tired but this is understandable given the age and challenges getting trades for renos. The complex is very well run and conveniently located. Could use sharper knives, a few new pots and pans and new linens. Good service overcame many of these issues for us.
The condo was great! The two bedrooms were comfy and had plenty of room, and the extra loft bedroom was a pleasant surprise in how large it was. It gave the kids a place to hang out away from me and my wife. The lanai overlooked the pool, which made for a nice opportunity to grill steaks while kids went for a swim. Overall it was pretty well equipped, including rice cooker and coffee maker. (essentials for enjoying poke and Kona coffee!)The Hilton pool pass was fantastic for the kids. Itâs just a short drive away from the property for access to a massive pool and lagoon complex. Highly recommend taking advantage, even if only for a couple hoursâŠthereâs even a dolphin show/experience! Just be ready to walk as the Hilton property is huge and the pool is on the far end.Finally, being across the street from Queenâs marketplace is super convenient. The poke at the grocery is great and thereâs a decent amount of shopping available.The criticisms: the equipment in the garage wasnât particularly useful and made it a little tough to park a minivan. The bikes had flat tires and a lot of the toys and beach stuff were just piled against the walls. Also, the laundry expectations were challenging given the 10am checkout time. Trying to wash three sets of bedsheets plus towels makes for a stressful and difficult checkout morning.
Overall stay was good except no Hilton pool passes
I booked the property back in November of 2024 for a stay in January of 2025. At that time the Hilton Pool Passes were advertised with the rental property. We were never informed of the change that the owner of the property DID NOT renew the Hilton pool passes for the 2025 year. I wasn't told about it until I sent them a message regarding where to find the passes. If I had known this ahead of time I would have looked at others listing that still included it. My family was pretty disappointed. But other than that, the stay was ok I guess.
Excellent unit in a prime Waikoloa beach location!
We've stayed in the Waikoloa Beach area many times, and this unit is situated very close to to the King's Shops and Queen's Marketplace. This makes shopping and dining very easy, a quick walk across the street. The unit was clean and spacious, with a good size lanai with a built-in BBQ grill. We would definitely stay here again!
Very comfy unit. Better than the pictures look. Myself and kids enjoyed the pool and stay at the unit. Very easy, Manager was very accomodating and responsive.
We had a great stay and will stay again in the future! The condo was great for our family of 3 with plenty of extra room. 4/5 cleanliness was only because carpet & countertops & outdoor grill are a bit outdated but as far as the hosts are concerned it was completely set up and ready upon our arrival with fresh linens, plenty of towels, extra clean sheets etc. The garage was a great feature as was the passes to Hilton pool. We thoroughly enjoyed our stay. Check in was a breeze and host was responsive and accomidating
We loved this property! The condo was clean, had everything we needed for a comfortable stay, and was in a great location! The Hilton pool pass was an added bonus that we enjoyed! We will definitely come back and stay here again when we visit the big island!
We stayed at this property for our entire vacation on big island.
The location is great, you are right across the street from a shopping center which includes a market and the size of the house was perfect for our family to stay comfortably.
My only complaint was the overall cleanliness of the place. The carpet in the house is desperate to be replaced (or at least deep cleaned) and the washer even had mold on it. We still enjoyed our stay, despite this.
This was a wonderful stay for our family. We have a 10 yr old and 6yr old. The loft area with the pull down bed had a TV and offered a perfect spot for them. On the main floor are the other two bedrooms, two bathrooms, kitchen and living area. The garage was equipped with beach cruisers, umbrellas and a few noodles.
Weâve been to the island over 20 times (my step dad grew up here) and are very familiar to the area. Our kids love A bay which is very close.
The day passes to the Hilton were a great feature for the kiddos. I would recommend driving there if you have kids, the walk could be a bit much in the sun. Essentially you check-in at a desk by the pool and are given brackets to use for the day. You also have access to towels and loungers for the day. The Hilton has water slides, food/drink for purchase and a few pool options.
My only small recommendation is a slightly later check-out time. Since guests are asked to wash all the dishes/and put away, do the laundry and put away, checking out at 10 is a bit on the right end.
Great location, comfortable condo with super comfy beds, ample towels, lovely patio with grill. Community pool was very nice. Hilton pool pass was a really nice extra. Walkable to the Kings and queens shops and restaurants.
Have plenty of space for 6 people. Note there is stairs rightvat the entry so if you have elderly be aware. Great spot for if you have abilty to drive yourself places like we did. Loved the pool. Loved having the pass. The pass was more than worth the stay as we used it a couple times. Saw turtles and fish galore. Also wnjoyed the calm lagoon its located on for my 4 year old son. Grocery store accross the street was awesome for food. We ate there with their selections a couple times. Got a tattoo from Eddie accross the rlstreet in the same outdoor mall. Local eats here are great. Cooked on the lanai on the grill and it was awesome witha working hood. Had an amazing stay. Would come back if available. Host was kind and attentive. Thank you Amy!
Wonderful stay - everything we needed for a stay at Waikoloa village. Easy check-in, spacious and confortable, great access to Waikoloa shopping, swimming, beaches, and awesome to have Hilton guest passes.
We loved the place. It was quiet, clean and comfortable. It is conveniently located across from the Queensâ MarketPlace where there is coffee, food, and groceries. Also the Hilton pool pass was a great perk!
I am so happy to have stayed at this beautiful condo. So close to what the West side has to offer. DO NOT skip out on the Hilton perks. Even just an early morning stroll through the property. The garage is chock full of anything you may need and the condo itself feels like you are staying with a friend. The pool is wonderful and the grounds are perfection! I was worried we would have to provide everything and I was happily surprised with the contents of the cupboards. Beds were the perfect spot to chill after a day of adventuring. Cannot wait to figure out a way to make it back to the Villas.
We loved this beautiful 3 bedroom condo. The condo has been nicely furnished making it warm and welcoming. The unit has a great view of the sun rising over the mountain. We loved using the Hilton pool pass that allowed us to snorkel in the Hilton lagoon, and use the pool. The pass also gave us free parking validation at the Hilton hotel. Loved being so close to the Lava Lava Beach Club and the Queens Market. We will definitely have to visit again soon.