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Copthorne Hotel and Resort Bay of Islands

4.0 star property

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Photo gallery for Copthorne Hotel and Resort Bay of Islands

Property grounds
Breakfast, dinner served; local cuisine, garden views
Lobby
2 outdoor pools, open 7 AM to 10 PM, pool umbrellas, pool loungers
Seaview 1 King | 1 bedroom, in-room safe, desk, iron/ironing board

Reviews

7.8 out of 10
Good

Popular amenities

  • Spa
  • Bar
  • Housekeeping
  • Laundry

Explore the area

View in a map
1 Tau Henare Drive, Waitangi, 0200
  • Place, Waitangi Treaty Grounds
    ‪8 min walk‬
  • Place, Paihia Wharf
    ‪4 min drive‬
  • Place, Paihia Beach
    ‪4 min drive‬
  • Airport, Kerikeri (KKE-Bay of Islands)
    ‪24 min drive‬

Room options

View all photos for Gardenview 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Gardenview 1 King

9.6 out of 10
Exceptional
(7 reviews)
  • 16 sq m
  • Sleeps 2
  • 1 Double Bed

View all photos for Seaview 1 King

Seaview 1 King | 1 bedroom, in-room safe, desk, iron/ironing board

Seaview 1 King

  • 22 sq m
  • Ocean view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite Gardenview

Junior Suite Gardenview | 1 bedroom, in-room safe, desk, iron/ironing board

Junior Suite Gardenview

8.0 out of 10
Very good
(2 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Seaview 2 Doubles

1 bedroom, in-room safe, desk, iron/ironing board

Seaview 2 Doubles

7.4 out of 10
Good
(10 reviews)
  • 26 sq m
  • Ocean view
  • Sleeps 3
  • 2 Double Beds

View all photos for Superior Harbourview 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Superior Harbourview 1 King

7.8 out of 10
Good
(10 reviews)
  • 26 sq m
  • Harbour view
  • Sleeps 2
  • 1 King Bed

View all photos for Superior Harbourview 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Superior Harbourview 1 King

  • Sleeps 2

View all photos for Superior Harbourview 2 Doubles

1 bedroom, in-room safe, desk, iron/ironing board

Superior Harbourview 2 Doubles

  • Sleeps 3

View all photos for Gardenview 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Gardenview 1 King

  • Sleeps 2

View all photos for Gardenview 2 Doubles

1 bedroom, in-room safe, desk, iron/ironing board

Gardenview 2 Doubles

  • Sleeps 2

View all photos for Superior Harbourview 2 Doubles

Superior Harbourview 2 Doubles | 1 bedroom, in-room safe, desk, iron/ironing board

Superior Harbourview 2 Doubles

  • 26 sq m
  • Harbour view
  • Sleeps 3
  • 2 Double Beds

View all photos for Gardenview 2 Doubles

Gardenview 2 Doubles | 1 bedroom, in-room safe, desk, iron/ironing board

Gardenview 2 Doubles

8.8 out of 10
Excellent
(9 reviews)
  • 16 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Double

Standard Double | 1 bedroom, in-room safe, desk, iron/ironing board

Standard Double

10.0 out of 10
Exceptional
(1 review)
  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite with Seaview 1 King

Suite with Seaview 1 King | 1 bedroom, in-room safe, desk, iron/ironing board

Suite with Seaview 1 King

  • 35 sq m
  • 1 bedroom
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Accessible Room

Accessible Room | Accessible bathroom

Accessible Room

  • 16 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Deluxe Seaview 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Seaview 1 King

  • 22 sq m
  • Sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Seaview 2 Doubles

1 bedroom, in-room safe, desk, iron/ironing board

Seaview 2 Doubles

  • Sleeps 3

View all photos for Seaview 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Seaview 1 King

  • Sleeps 2

View all photos for Superior Gardenview 1 Queen

1 bedroom, in-room safe, desk, iron/ironing board

Superior Gardenview 1 Queen

  • Sleeps 2

View all photos for Deluxe Seaview 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Deluxe Seaview 1 King

  • Sleeps 2

View all photos for Accessible Room

1 bedroom, in-room safe, desk, iron/ironing board

Accessible Room

  • Sleeps 2

View all photos for Suite With Seaview 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Suite With Seaview 1 King

  • Sleeps 2

View all photos for Suite Gardenview 1 King

1 bedroom, in-room safe, desk, iron/ironing board

Suite Gardenview 1 King

  • Sleeps 2

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Exterior
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About this property

Copthorne Hotel and Resort Bay of Islands

Beachfront hotel with full-service spa
Spend the day catching some rays at the beach, relaxing by one of Copthorne Hotel and Resort Bay of Islands's 2 outdoor swimming pools or pampering yourself at the full-service spa.
Copthorne Hotel and Resort Bay of Islands offers 140 accommodations with a safe and a hairdryer. Rooms open to patios. A pillow menu is available. 42-inch LCD televisions come with satellite channels.

Bathrooms include a shower and complimentary toiletries. Business-friendly amenities include desks and telephones. Additionally, rooms include an iron/ironing board and a ceiling fan. Housekeeping is provided on a daily basis.

2 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include an outdoor tennis court.

The recreational activities listed below are available either on-site or nearby; fees may apply.

S.O.S Day Spa has 1 treatment room. Services include deep-tissue massages, hot stone massages, Swedish massages and facials. A variety of treatment therapies are provided, including aromatherapy and reflexology. The spa is open selected days.
Our customers tell us they can't get enough of Copthorne Hotel and Resort Bay of Islands's great location. During your stay, you're just a quick walk from Bay of Islands. Enjoy features like free WiFi in public areas and free self-parking, plus 2 outdoor pools.
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local cuisine and garden views while dining at Jimmy Cook’s Restaurant
  • Buffet breakfast served daily for a fee
  • Take a swim in the 2 outdoor pools
  • Treat yourself to facials, aromatherapy or reflexology at S.O.S Day Spa
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes an outdoor tennis court
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Steps from Bay of Islands and Te Ti Bay
Copthorne Hotel and Resort Bay of Islands offers its guests a full-service spa, 2 outdoor swimming pools, an outdoor tennis court, and a children's pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi.

Spa services, a library, and tour/ticket assistance are also featured at the business-friendly Copthorne Hotel and Resort Bay of Islands. Self parking is free.

This 4-star Waitangi hotel is smoke free.

For a fee, guests can enjoy a buffet breakfast daily from 6:30 AM to 10 AM.
Jimmy Cook’s Restaurant – Overlooking the garden, this restaurant specialises in local cuisine and serves breakfast and dinner. Guests can enjoy al fresco dining (weather permitting).
Jimmy Cook's Cafe Bar – This poolside bar specialises in local cuisine and only serves light fare. Guests can enjoy al fresco dining (weather permitting). Open selected days.

Awards and affiliations

Eco-certified property
This property participates in Qualmark Sustainable Tourism Business Award – a programme that measures the property's impact on one or more of the following: environment, community, cultural heritage and the local economy.

Property amenities

Internet

  • Available in all rooms: WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Electric car charging station on site
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10 AM for a fee: NZD 35 for adults and NZD 17.50 for children
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jimmy Cook's Cafe Bar
  • Jimmy Cook’s Restaurant

Things to do

  • 18-hole adjacent golf course
  • 2 outdoor pools
  • Children's pool
  • Full-service spa
  • Library
  • Outdoor tennis court
  • TV in common areas

Family friendly

  • 2 outdoor pools
  • Children's pool
  • In-room cot
  • In-room refrigerator

Conveniences

  • Limited-hour front desk
  • Luggage storage
  • Safe at front desk
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Conference space
  • Meeting rooms

Outdoors

  • Garden
  • On the beach
  • On the waterfront
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • Aromatherapy
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Reflexology
  • Spa open select days
  • Swedish massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (110 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 2 floors
  • At least 80% lighting from LEDs
  • Banquet hall
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Eco-friendly cleaning products used
  • Humane treatment of captive wild animals
  • Local artist showcase
  • Local culture and ecosystem education
  • Locally-owned and organised tours and activities
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Reusable cups
  • Reusable tableware
  • Smoke-free property
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Pillow menu

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 42-inch LCD TV with cable/satellite channels

Food and drink

  • Electric kettle
  • Refrigerator
  • Tea bags/instant coffee

More

  • Bulk dispensers for toiletries
  • Ceiling fan
  • Desk
  • Eco-friendly toiletries
  • Heating
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Water-efficient toilets

Policies

Check-in

Check-in start time: 2 PM; check-in end time: 10:00 PM
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out

Special check-in instructions

The property charges 2 per cent for credit card payments
The front desk is open daily from 7:00 AM - 10:00 PM
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately NZD 35.00 for adults and from NZD 17.50 for children
  • Credit card charges are subject to a surcharge of 2 per cent

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Cashless transactions are available
Parties and events are allowed on site
This property uses eco-friendly cleaning products
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
This property affirms that it follows the cleaning and disinfection practices of We Clean. We Care. We Welcome. (Millennium)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The front desk at this property is open daily from 7:00 AM - 10:00 PM.
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 7 AM to 10 PM
  • Reservations are needed for golf tee times, massage services, and spa treatments. For reservations, contact the hotel before arrival using the contact information on the booking confirmation.
  • Guests may experience noise disturbance due to nearby construction work.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Copthorne Bay Islands
Copthorne Bay Islands Waitangi
Copthorne Hotel & Resort Bay Islands
Copthorne Hotel & Resort Bay Islands Waitangi
Copthorne Hotel Resort
Copthorne Hotel & Resort Bay Of Islands Waitangi
Copthorne Hotel And Resort Bay Of Islands
Copthorne Hotel Bay Of Islands
Copthorne Hotel Paihia
Copthorne Hotel Resort Bay Islands Waitangi
Copthorne Hotel Resort Bay Islands
Copthorne Of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel
Copthorne Hotel and Resort Bay of Islands Waitangi
Copthorne Hotel and Resort Bay of Islands Hotel Waitangi

Copthorne Hotel and Resort Bay of Islands Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 289 out of 1003 reviews
Rating 8 - Good. 397 out of 1003 reviews
Rating 6 - Okay. 202 out of 1003 reviews
Rating 4 - Poor. 82 out of 1003 reviews
Rating 2 - Terrible. 33 out of 1003 reviews

8.0/10

Cleanliness

8.0/10

Staff & service

7.8/10

Amenities

7.2/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Derrick

Liked: Cleanliness, property conditions & facilities
Booking in did not go well. Its seems that when the people at the property know that you booked through Expedia, they give you any average room that is outdated, or in poor condition. I had to query the room allocation the next and the staff at the reception said that their was a mistake made. this is not the first time something like this happens. I get the feeling that most properties have a pool of rooms that are put aside for people who book through websites like Expedia. So, these rooms will be very far away from the amenities etc. I was not happy but it was fixed after the fact. This should not be happening,.
Stayed 3 nights in Jul 2025

10/10 Excellent

Nal

Stayed 1 night in Jul 2025

8/10 Good

Eugene

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel and staff
Stayed 2 nights in Jul 2025

10/10 Excellent

DHANALUTCHMEE

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful staff! Beautiful environment, fantastic views and absolutely amazing breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

Tim

Stayed 1 night in Jun 2025

6/10 Okay

Cherie

Stayed 1 night in Jun 2025

10/10 Excellent

clair

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
love the upgrades in the twin rooms ❤️
Stayed 1 night in Jun 2025

10/10 Excellent

Katrina

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Great value for money, nicely decorated room and comfortable bed. Nice grounds and the pool area is amazing. We also enjoyed a lovely meal in the restaurant.
Stayed 1 night in Jun 2025

2/10 Terrible

Clinton

Travelled with family, Travelled with family and small children, Travelled with partner
Disliked: Cleanliness, amenities
The staff were generally helpful, but for the price paid, the rooms felt quite dated. I also had an uncomfortable experience when using the microwave in the laundry room to heat milk for my baby — the security staff on Sunday, 8 June gave me a suspicious look and questioned what I was doing. As a parent, this made me feel quite unwelcome. It would be great if all staff, including security, were briefed to approach guests in a more courteous and understanding manner.
Stayed 3 nights in Jun 2025

4/10 Poor

Maide

Disliked: Cleanliness, staff & service
I booked a family double but got put in to 2 separate rooms which made it hard for me to look after my moko ... rooms ddnt gt cleaned daily so rubbish stacked up. Ran out of toiletries it was bad ...
Stayed 2 nights in May 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had an amazing stay!
Stayed 2 nights in May 2025

10/10 Excellent

Priya, Auckland

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
This property was absolutely amazing. Well spent holiday. Food was amazing and place itself very clean and welcoming
Stayed 1 night in May 2025

10/10 Excellent

PRIYA

Liked: Cleanliness, amenities, property conditions & facilities
Breakfast
Stayed 2 nights in May 2025

10/10 Excellent

Rochelle

Travelled with family
Liked: Cleanliness, amenities, property conditions & facilities
Lovely courtside room. Only problem was the ants that filled the rubbish bin when we were there for only a few hours and the slow reception service. Everything else was great including our evening spa in the rain
Stayed 1 night in May 2025

10/10 Excellent

Rebecca

Business traveller
Liked: Staff & service, property conditions & facilities, room comfort

Its worth it.

Copthorne hotels across New Zealand were all rather swanky back in the day. I do find most of them have kept up with slight moderations within each room to stay modern yet simple, and Bay of Islands Copthorne has done just that. Big comfortable beds. Clean bathrooms. Lovely efficient and friendly check in by team. Tidy grounds and gardens. I also loved the lemon and ginger tea bags available. Value for money, comfort and general warmth.
Stayed 1 night in May 2025

8/10 Good

Graham

Stayed 1 night in May 2025

8/10 Good

Craig

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very comfortable and the staff werevery helpful
Stayed 2 nights in May 2025

10/10 Excellent

Reyn

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Impressive pools!
Stayed 1 night in May 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

6/10 Okay

Andree, Port Moresby

Travelled with family
Liked: Cleanliness, staff & service
It's getting a bit dated and old. Location and Spa pool are THE BEST! If you are a piggy make the most of the buffet breakfast.
Stayed 1 night in Apr 2025

8/10 Good

Verified traveller

Travelled with family
Liked: Staff & service, property conditions & facilities, room comfort

Average Stay

We went there when the weather was really not that great, it was after a cyclone. The stay was great, the rooms is enough for my family of four and the sea view is nice. We can see the sunrise, we were blessed with just one day of good weather. The food at their restaurant is yummy. It’s just that we didnt opt for the buffet because of the buffet menu. The outdoor pool was great, but only one spot is heated. What we didnt like were the following: - we were only given one milk (tetra pack 250mL), I feel like there should be 2. - on our sscond day, my husband and I woke up with a bug bite, we were on different beds. Good thing the kids didnt have it. - we shooed couple of spiders, and had a regular visit of flies - outdoor pool was so cold especially when the weather was windy. It would have been nice for the kids if it was heated on a cold day, not heated if it is on a sunny day (just an opinion) - the soap provided was for both hand soap and body wash. - no designated parking for the room, first come first one to get the good spot - the EV charger has no rule on use as someone jut left their plugin car almost the whole day, not allowing others to be able to use. Although this one is not really on the hotel but on the inconsiderate guest.
View from our room
Stayed 3 nights in Apr 2025

2/10 Terrible

Julie

Stayed 2 nights in Apr 2025

4/10 Poor

Levi

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
All we wanted was a good relax and watch tv in bed after a hard long week after a tangi. Instead after and hour of trying to get tv working I call reception to be told tvs aren’t working and no discount was offered. Was clean and tidy and comfortable which was a plus.
Stayed 1 night in Apr 2025

10/10 Excellent

Adrian

Stayed 4 nights in Feb 2025

10/10 Excellent

Catherine

Stayed 3 nights in Apr 2025