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Crystal Gateway Marriott

4.0 star property

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In-room safe, desk, laptop workspace, iron/ironing board
In-room safe, desk, laptop workspace, iron/ironing board
Meeting facility
Meeting facility

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Room service
  • Bar
  • Housekeeping

Explore the area

Map
1700 Richmond Highway, Arlington, VA, 22202
  • Fashion Center at Pentagon City
    ‪9 min walk‬
  • Arlington National Cemetery
    ‪2 min drive‬
  • Pentagon
    ‪2 min drive‬
  • Washington, DC (DCA-Ronald Reagan Washington National)
    ‪3 min drive‬

Room options

View all photos for Room, 1 King Bed (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Hearing Accessible)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom (Mobility/Hearing Accessible, Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 1 King Bed (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds (Mobility Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom

  • 40 sq m
  • Sleeps 5
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Hearing Accessible)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Hearing Accessible)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Suite, 1 Bedroom (Pure)

In-room safe, desk, laptop workspace, iron/ironing board

Junior Suite, 1 Bedroom (Pure)

  • 40 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Club Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Club Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility Accessible, Roll-In Shower)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Club Room, 1 King Bed

In-room safe, desk, laptop workspace, iron/ironing board

Club Room, 1 King Bed

  • 30 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Double Beds

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

In-room safe, desk, laptop workspace, iron/ironing board

Room, 2 Double Beds (Mobility/Hearing Accessible, Tub)

  • 30 sq m
  • Sleeps 4
  • 2 Double Beds

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About this property

Crystal Gateway Marriott

Pet-friendly hotel connected to a railway/underground station in Arlington with free airport shuttle
This smoke-free hotel features a restaurant, a fitness centre and a bar/lounge. Free WiFi in public areas and a free airport shuttle are also provided. Other amenities include a coffee shop/cafe, 24-hour room service and a business centre. Housekeeping is available on request.
Crystal Gateway Marriott offers 701 accommodations with iPod docking stations and laptop-compatible safes. 32-inch Smart televisions come with premium cable channels and pay-per-view films. Fridges and coffee/tea makers are provided. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

In-room wireless Internet access is available for a surcharge. Business-friendly amenities include desks, desk chairs and telephones. Additionally, rooms include complimentary newspapers and an iron/ironing board. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Crystal Gateway Marriott. During your stay, you'll be connected to a railway/underground station and within walking distance of Fashion Center at Pentagon City. Free WiFi in public areas, a free round-trip airport shuttle and a restaurant are available.
  • Free Wi-Fi in some public areas
  • Enjoy American cuisine while dining at 15th and Eads
  • Buffet breakfast served daily for a fee
  • WiFi for a fee
  • Self-parking and extended parking available for a fee
  • Services include dry cleaning/laundry, a concierge and wedding services
  • On-site recreation includes a gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • 14 minutes by foot from Fashion Center at Pentagon City and a 3-minute drive from Washington Monument
  • Free airport shuttle service
  • Pets welcome for a fee
There's a restaurant on site, as well as a coffee shop/cafe. You can enjoy a drink at the bar/lounge. Business amenities include a business centre and 31 meeting rooms.

A computer station is on site and WiFi is free in public spaces. Event space at this hotel measures 39983 square feet (3715 square metres) and includes conference space. A fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly Crystal Gateway Marriott. A roundtrip airport shuttle is free at scheduled times. Parking is available for a fee.

This 4-star Arlington hotel is smoke free.

For a fee, guests can enjoy buffet breakfast on weekdays from 6 AM to 10:30 AM and at the weekend from 7 AM to 11:00 AM.
15th and Eads – This restaurant specialises in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

Arabic, English, Spanish, Thai, Vietnamese

Property amenities

Internet

  • Available in all rooms: WiFi (USD 12.95 per day)
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Free return airport shuttle from 5:00 AM to midnight at scheduled times
  • Covered parking on site (USD 45 per day; includes in/out privileges)
  • Covered extended parking on site (USD 45 per day)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Buffet breakfast available for a fee 6 AM to 10:30 AM on weekdays and 7 AM to 11:00 AM on weekends; USD 24 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant

Restaurants on site

  • 15th and Eads

Things to do

  • Gym
  • TV in common areas

Family friendly

  • Free cot
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Newspapers in lobby
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Wedding services

Business services

  • 31 meeting rooms
  • 39,983 square feet of conference space
  • Business centre
  • Computer station

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 14 accessible parking spaces
  • Grab bar near toilet (86 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (107 centimetre wide door)
  • Low-height counter and sink (86 centimetre high)
  • Low-height door lock
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Thin carpet in room
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible registration desk (86 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 18 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 32-inch smart TV with premium cable channels
  • IPod dock
  • Pay films

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Free weekday newspapers
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Express check-in available
Minimum check-in age - 18

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed on Monday, Tuesday, Wednesday, Thursday and Sunday:
  • Bar/lounge
  • Restaurant
The following facilities are closed on Friday and Saturday:
  • Bar/lounge
  • Restaurant

Access methods

Staffed front desk

Pets

  • Pets: USD 20 per accommodation, per night, plus a one-time cleaning fee of USD 150
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 25.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for buffet breakfast: from approximately USD 24 per person
  • Fee for in-room wireless Internet: USD 12.95 per day (rates may vary)
  • Covered self-parking fee: USD 45 per day (in/out privileges)
  • Covered extended parking fee: USD 45 per day
  • Pet fee: USD 20 per accommodation, per night plus a one-off USD 150 cleaning fee
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 25.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Crystal Gateway
Crystal Gateway Marriott
Crystal Gateway Marriott Arlington
Crystal Gateway Marriott Hotel
Crystal Gateway Marriott Hotel Arlington
Crystal Marriott Gateway
Gateway Crystal
Gateway Crystal Marriott
Marriott Crystal Gateway
Marriott Crystal Gateway Hotel Arlington
Marriott Hotel Crystal Gateway
Crystal Gateway Marriott Hotel
Crystal Gateway Marriott Arlington
Crystal Gateway Marriott Hotel Arlington

Crystal Gateway Marriott Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 706 out of 1005 reviews
Rating 8 - Good. 190 out of 1005 reviews
Rating 6 - Okay. 52 out of 1005 reviews
Rating 4 - Poor. 27 out of 1005 reviews
Rating 2 - Terrible. 30 out of 1005 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Heloise

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Business trip standard

Stayed for a business trip and have no complaints. The room was big modern and clean. Close to some shops and restaurants was appreciated.
Stayed 2 nights in Mar 2025

10/10 Excellent

Lori

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Just a 5 or 10 minute ride from the hotel to most tourist attractions. Uber rates for those trips were affordable because of proximity, but we were far enough away to have quiet.
Stayed 2 nights in Mar 2025

10/10 Excellent

mindie

Liked: Cleanliness, staff & service, property conditions & facilities
A
Stayed 2 nights in Mar 2025

8/10 Good

Christopher

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
loved eeything the bar and bar tender were great .. food was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Staff & service, property conditions & facilities
It's business district
Stayed 2 nights in Mar 2025

8/10 Good

Similoluwa

Business traveller
Liked: Cleanliness, staff & service
Pleasant enough experience. Staff were attentive. Food options in the premises were limited, but there were great restaurants within proximity. Some of the infrastructure was in a state of disrepair (elevator, escalators)
Stayed 3 nights in Feb 2025

10/10 Excellent

Donn

Stayed 1 night in Mar 2025

8/10 Good

Justin

Stayed 3 nights in Mar 2025

10/10 Excellent

janine

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Upon arriving to the hotel, we were amazed! It was the cleanest, biggest, and most friendly hotel we have ever stayed in, and we have traveled a lot. The beds were extremely comfortable. My husband has been having health issues and hasn't been able to sleep well in a while and he snored the entire night! The shower was the best! The front desk personnel and the restaurant personnel were very polite and helpful. We will never stay in another hotel the next time we come to Washington. Our only complaint was the coffee wasn't very good at breakfast, but it was included in our meal, so I won't complain. And housekeeping came knocking on our door two hours before checking out and woke us up. Other than that.... 5 STARS!
Stayed 1 night in Mar 2025

10/10 Excellent

Barri

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Roger

Stayed 2 nights in Feb 2025

10/10 Excellent

Joilyn

Stayed 4 nights in Feb 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful hotel. We were only there for a few hours of sleep on a layover. Met our needs.
Stayed 1 night in Mar 2025

10/10 Excellent

Marsha, San Diego

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love the consistency of a Marriott property. I always get what I expect and its always wonderful.
Stayed 1 night in Mar 2025

10/10 Excellent

David

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Janise

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I had a lovely, trouble-free stay.
Stayed 1 night in Feb 2025

8/10 Good

Janice

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I didn’t like the fact that the restaurant wasn’t open for lunch. Also, the free airport shuttle wasn’t available for me because I had an early morning flight. Had to pay for an Uber.
Stayed 1 night in Feb 2025

4/10 Poor

Carlos, San Antonio

Business traveller
Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
The escalators were down so you had to walk up and down or wait for the elevator. They had one escalator dismantled and it was an eye sore. Two of the three elevators on the far wing were broke and there was a conference so they were often overfilled and/or you had to wait as there was 18 floors. The faucets in the bathrooms on the first floor by gym didn't work and other bathrooms meaning you couldn't wash your hands after using the bathroom specifically the sink by the gym which is unsanitary. Also, the cost of everything didn't make sense based on the facilities. The mirror in my room had cracks around it and the wall above the headboard looked like it had been a scrubbed and was discolored
Stayed 3 nights in Feb 2025

10/10 Excellent

Panarat

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Cindy

Travelled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 3 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kidist Maru

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great but bar service and drink quality did not meet expectations
Stayed 2 nights in Feb 2025

10/10 Excellent

Barbara

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Oaklee

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was beautiful with an impressive view. The staff was incredibly helpful for me on this trip and saved the day for me when I had a booking issue. Thank you soo much! Also free airport shuttle.
Stayed 1 night in Feb 2025

10/10 Excellent

Tami, Naples

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was excellent. I loved the breakfast buffet. Room was very well kept.
Stayed 3 nights in Jan 2025