After a long day of travel, we arrived to find that the unit had not been cleaned after the prior guest checked out. Beds unmade, dirty bathrooms, crumbs on the counter, trash about. Called host who did not pick up. Called VRBO and sent them pictures. Host finally texted to say the unit had been cleaned and he had pictures, then called to say "it was on him" and he would credit one night stay plus cleaning. I requested a full refund but was denied. He said he would credit the one night plus cleaning but the credit was 200 short. He said he couldn't refund taxes and VRBO takes a cut. After one more request for the full amount of the list night thru messaging thru the app he replied that if I didn't leave a review he would refund the remaining balance of 200 for the one night and he wouldnât leave a negative review of me. After a long day of travel, having to find a place to stay and several hours on the phone with VRBO we did not want to go back there and had to forfeit the fee for the remaing 5 nights.