There were no towels in any of the 4 bathrooms upon arrival, and they did not come until the next afternoon when they were delivered in a garbage bag by their cleaning person who said she forgot to leave them. Later that night, the water heater went out and we had no hot water to shower with after swimming and before checkout. The phone number in the binder on site was not for the correct contact. When we got a response from the host, we were within 2 hours of check out and they said no one would be able to come until after our check out time. No discount or compensation was offered when this was relayed to the host. This was too expensive for a less than enjoyable stay.