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Crystal Bay Resort

Property class: 3.5

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Photo gallery for Crystal Bay Resort

View from room
2 outdoor pools
Hot stone massages, deep-tissue massages, Swedish massages
Interior
View from property

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Breakfast included
  • Parking included
  • Restaurant
  • Air-conditioning
  • Business services

Explore the area

View in a map
Jacaranda Road, Watamu, Coast Province, 80202
  • Place, Watamu Beach
    ‪13 min walk‬
  • Place, Mida Creek
    ‪8 min drive‬
  • Place, Malindi Beach
    ‪27 min drive‬
  • Airport, Malindi (MYD)
    ‪22 min drive‬

Room options

View all photos for Standard Double Room, 1 King Bed, Garden View

Premium bedding, in-room safe, bed sheets

Standard Double Room, 1 King Bed, Garden View

  • Garden view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Family Room, Multiple Beds, Sea View

Family Room, Multiple Beds, Sea View | Living area

Family Room, Multiple Beds, Sea View

  • Sea view
  • 22 sq m
  • 2 bedrooms
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed

View all photos for Deluxe Double Room, 1 King Bed, Sea View

Premium bedding, in-room safe, bed sheets

Deluxe Double Room, 1 King Bed, Sea View

  • Sea view
  • 20 sq m
  • Sleeps 2
  • 1 King Bed

Superior Triple Room

  • Garden view
  • 20 sq m
  • 1 bedroom
  • Sleeps 3
  • 3 Large Single Beds

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  • Pool
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  • Parking included
4.5 out of 5, Wonderful, 72 reviews
The price is CHF 230
includes taxes & fees
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About this property

Crystal Bay Resort

Along with 2 restaurants, this smoke-free hotel has 2 outdoor pools and 2 bars/lounges. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a snack bar/deli, a conference centre and concierge services are on-site.
Crystal Bay Resort offers 70 air-conditioned accommodations, with free toiletries. Beds feature premium bedding. Business-friendly amenities include safes and telephones. Bathrooms include a shower. A nightly turndown service is provided and housekeeping is offered on a daily basis.
2 outdoor swimming pools are on site.
During your stay at Crystal Bay Resort, you're just a quick walk from Watamu Beach. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free buffet breakfast served daily
  • Free Wi-Fi in some public areas
  • Free self-parking
  • Enjoy local and international cuisine at Crystal Bay, one of the property's 2 restaurants and 2 bars/lounges
  • Take a swim in the 2 outdoor pools
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • Just a 1-minute drive from Watamu Beach and 5 minutes from Prawn Lake
  • Airport shuttle service available for a fee
Crystal Bay Resort offers its guests 2 outdoor swimming pools. There are 2 restaurants on site, along with a nearby snack bar/deli. You can unwind with a drink at one of the 2 bars/lounges. Free breakfast is available daily. WiFi is free in public spaces.

A library, a terrace, and tour/ticket assistance are also featured at Crystal Bay Resort. Free self parking is available.

This 3.5-star Watamu hotel is smoke free.

Guests are served a free buffet breakfast daily from 7:30 AM to 10:00 AM.
Crystal Bay – This restaurant specialises in local and international cuisine and serves breakfast, lunch and dinner. Open daily.
Tamu – This beachfront restaurant specialises in local and international cuisine and serves lunch and dinner. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in some public areas: Free WiFi

Parking and transport

  • Return airport shuttle (surcharge)
  • Free self parking on site
  • Limited on-site self parking

Food and drink

  • Free buffet breakfast available daily 7:30 AM to 10:00 AM
  • 2 bars/lounges
  • 2 restaurants
  • Snack bar/deli

Restaurants on site

  • Crystal Bay
  • Tamu

Things to do

  • 2 outdoor pools
  • Library

Family friendly

  • 2 outdoor pools
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance
  • Turndown service

Business services

  • Conference centre
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Spa

  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sports massages
  • Swedish massages

Accessibility

  • No lift

More

  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower
  • Towels provided

Food and drink

  • Limited room service

More

  • Air conditioning
  • Phone
  • Safe

Policies

Check-in

Check-in start time: noon; check-in end time: 10:00 PM
Late check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 10:00 AM

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets and service animals are not allowed at Crystal Bay Resort

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
To arrange for check-in, guests must contact the property in advance of arrival using the information on the booking confirmation. Guests arriving after 8:00 PM must make advance arrangements by contacting the property using the information on the booking confirmation. Guests must contact the property in advance for check-in information. Front desk staff will greet guests on arrival at the property.

We should mention

  • Pets and service animals are not allowed on site.

Property is also known as

Crystal Bay Resort Watamu
Crystal Bay Watamu
Hotel Crystal Bay Resort Watamu
Watamu Crystal Bay Resort Hotel
Hotel Crystal Bay Resort
Crystal Bay
Crystal Bay Resort Hotel
Crystal Bay Resort Watamu
Crystal Bay Resort Hotel Watamu

Crystal Bay Resort Reviews

Reviews

8.4

Very good

Rating 10 - Excellent. 4 out of 6 reviews
Rating 8 - Good. 1 out of 6 reviews
Rating 6 - Okay. 0 out of 6 reviews
Rating 4 - Poor. 0 out of 6 reviews
Rating 2 - Terrible. 1 out of 6 reviews

8.8/10

Cleanliness

9.2/10

Staff & service

10/10

Amenities

9.6/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Edna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The serenity, the politeness of the staff and the place is very central.
Stayed 2 nights in Sep 2022
Verified review

10/10 Excellent

paola

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Personale super gentile e disponibile! Pulizie giornaliere sia della camera che della piscina.
Stayed 6 nights in Sep 2022
Verified review

8/10 Good

Karima

Liked: Cleanliness, property conditions & facilities, room comfort

Pleasant!!

It was pleasant considering the hotel was fully booked.
Stayed 3 nights in Dec 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Jätt fint hotel ,lugn,trevliga personal.Det saknar bara lunch och middag
Stayed 2 nights in May 2021
Verified review

2/10 Terrible

Verified traveller

Stayed 1 night in May 2021
Verified review

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2020