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Country Inn & Suites by Radisson, Waterloo, IA

2.5 star property

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Photo gallery for Country Inn & Suites by Radisson, Waterloo, IA

Exterior
Free daily on-the-go breakfast
1 bedroom, hypo-allergenic bedding, pillow-top beds, desk
Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, desk
Pool

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Gym
  • Pet-friendly
  • Laundry
  • Parking included

Explore the area

Map
4025 Hammond Ave, Waterloo, IA, 50702
  • Lost Island Waterpark
    ‪3 min drive‬
  • Isle Casino Waterloo
    ‪4 min drive‬
  • Lost Island Theme Park
    ‪4 min drive‬
  • Waterloo, IA (ALO-Waterloo Regional)
    ‪14 min drive‬

Room options

View all photos for Studio Suite, 2 Queen Beds, Non Smoking

Studio Suite, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Studio Suite, 2 Queen Beds, Non Smoking

8.0 out of 10
Very good
(4 reviews)
  • 36 sq m
  • Sleeps 5
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking

Room, 2 Queen Beds, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Room, 2 Queen Beds, Non Smoking

7.8 out of 10
Good
(25 reviews)
  • 36 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom, Non Smoking

Suite, 1 Bedroom, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Suite, 1 Bedroom, Non Smoking

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Suite, 1 King Bed with Sofa bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible, Jetted Tub

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Suite, 1 King Bed, Accessible, Jetted Tub

9.4 out of 10
Exceptional
(3 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 King Bed, Non Smoking, Jetted Tub

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Premium Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 36 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Premium Suite, 1 Bedroom, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 42 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking

Room, 1 King Bed, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Room, 1 King Bed, Non Smoking

8.0 out of 10
Very good
(16 reviews)
  • 36 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Suite, 1 Bedroom, Accessible, Non Smoking

1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Premium Suite, 1 Bedroom, Accessible, Non Smoking

  • 42 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 Queen Bed, Accessible, Non Smoking

Room, 1 Queen Bed, Accessible, Non Smoking | 1 bedroom, hypo-allergenic bedding, pillow-top beds, desk

Room, 1 Queen Bed, Accessible, Non Smoking

8.0 out of 10
Very good
(1 review)
  • 36 sq m
  • Sleeps 2
  • 1 Queen Bed

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4.1 out of 5, Very good, (1006)
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About this property

Country Inn & Suites by Radisson, Waterloo, IA

Hotel in Waterloo with free breakfast and fitness centre
This hotel features a fitness centre, a 24-hour business centre and coffee/tea in a common area. Free on-the-go breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, dry cleaning and laundry facilities.
Country Inn & Suites by Radisson, Waterloo, IA offers 64 air-conditioned accommodations with MP3 docking stations and free newspapers. Beds feature pillowtop mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room fridges, microwaves and coffee/tea makers. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Housekeeping is offered on a daily basis and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they enjoy the helpful staff at Country Inn & Suites by Radisson, Waterloo, IA. During your stay, you'll be within walking distance of MercyOne Waterloo Podiatric Care. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free on-the-go breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include free newspapers in reception, a front desk safe and a 24-hour business centre
  • On-site recreation includes a gym
  • Guests speak favourably about the helpful staff and the clean guestrooms
  • Within a 15-minute walk of MercyOne Waterloo Podiatric Care and MercyOne Waterloo Pain Management
  • Pets welcome for a fee
A computer station is on site and WiFi is free in public spaces. You'll find a 24-hour business centre on site. Free breakfast is served daily. A fitness centre, a library, and a vending machine are also featured at the business-friendly Country Inn & Suites by Radisson, Waterloo, IA. Free self parking is available. You'll have access to the health club at a partner property.
Guests are served a free on-the-go breakfast on weekdays from 6:00 AM to 9:30 AM and at the weekend from 7:00 AM to 10:30 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:30 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Books
  • Gym
  • Library
  • Personal motorised watercraft
  • Pool
  • Stereo
  • TV in common areas

Family friendly

  • Children's books
  • Children's games
  • Highchair
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Laundry facilities
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • Computer station

Outdoors

  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Handrails in stairways
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laundry detergent
  • LED lighting
  • Phone
  • Window screens

Policies

Check-in

Check-in start time: 3 PM; check-in end time: midnight
Minimum check-in age - 21

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: USD 25.00 per accommodation, per night
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 6.0 per night.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25.00 per accommodation, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 6.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Safety Protocol (Radisson)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Registered guests are the only ones allowed to be in guestrooms.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Country Carlson Waterloo IA
Country Inn Carlson Waterloo IA
Country Inn Suites by Radisson Waterloo IA
Country Inn & Suites by Radisson, Waterloo, IA Hotel
Country Inn & Suites by Radisson, Waterloo, IA Waterloo
Country Inn & Suites by Radisson, Waterloo, IA Hotel Waterloo

Country Inn & Suites by Radisson, Waterloo, IA Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 358 out of 1001 reviews
Rating 8 - Good. 312 out of 1001 reviews
Rating 6 - Okay. 143 out of 1001 reviews
Rating 4 - Poor. 109 out of 1001 reviews
Rating 2 - Terrible. 79 out of 1001 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Kimmarie

Travelled with partner
Liked: Staff & service, property conditions & facilities
The staff is extremely friendly but…our bed didn’t have a mattress cover, just the sheet. We pulled back the sheet and the mattress looked old and stained. The breakfast in the morning smelled good. Two of the three hot food containers were empty but that could have been because there was only half hour left of breakfast (8:30 on a Thursday).
Stayed 1 night in Mar 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Front desk gentleman was very friendly and helpful!
Stayed 1 night in Mar 2025

10/10 Excellent

TRACY

Business traveller
Liked: Cleanliness, staff & service, amenities
NA
Stayed 1 night in Mar 2025

10/10 Excellent

Nacole, dubuque

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities
Hotel is nice for the price
Stayed 1 night in Mar 2025

4/10 Poor

Ricardo

Travelled with partner
Liked: Staff & service, amenities
Disliked: Cleanliness
Was given a dirty bedroom there was poop on toilet and bed was not made
Stayed 1 night in Mar 2025

2/10 Terrible

Shawn

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
When I arrived, it was late. There was another guest dealing with an issue while kids were climbing on staircase. The worker didnt mind at all. He remained calm while the guest was asking for a replacement room or pull out couch due to urine on it. When we took our room, we went to the pool. There were no towels for the pool. I was told, "everyone took them, so I cant wash any." There were no empty towel return bins. How does a hotel run out of pool towels? Close the pool if you dont have towels. Secondly, and more importantly, when we went to use the beds, a mouse dropping was found under the pillow. One of the pillows had yellow stains on the cover. And there were several spots of hair and grime or residue on the sheets and under the mattress. The bathroom also had pinkish liquid all over the right side wall in front of mirror. I went to tell the worker, and again, he had no pillows or blankets to replace. He apologized and was very nice, but could only give me new covers. My kids froze all night. The breakfast buffet had a great spread, but again, I wasnt feeling up to eating after what we saw in the room, and hearing what the previous guest the night before was complaining about.
Stayed 1 night in Mar 2025

6/10 Okay

Jessica

Travelled with family and small children
Room had areas that were dirty, the refrigerator was dirty, no towels in the pool area when we were done swimming, and when we asked for some they said they couldn’t provided any until some were returned and they wash them.
Stayed 1 night in Mar 2025

4/10 Poor

Holli

Travelled with family
Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Kimberly

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We stay here a lot just to get away and it’s always clean and staff always friendly.
Stayed 1 night in Mar 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Rory

Travelled with family
Liked: Staff & service, property conditions & facilities

Noisy neighbors

Insulation in between walls NEEDS improvement!!
Stayed 1 night in Feb 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay every time!

My family has stayed at this hotel three times now. It has become our go to hotel when visiting my daughter in college at UNI for her college athletic meets. They have a friendly staff who went above and beyond to help our stay be a good one. The breakfast is excellent and the pool, hot tub and fitness center are great perks! I would highly recommend this hotel for your stay!
Stayed 1 night in Feb 2025

10/10 Excellent

Timothy, he Colony

Travelled with family
Liked: Staff & service
Friendly staff.
Stayed 1 night in Feb 2025

2/10 Terrible

Charissa

Travelled with family and small children
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived at 345 to check in and no rooms were clean because they were sold out. We went back to check in at 930 after the hockey game and were given keys. We walked into our room not clean. It was FILTHY dirty laundry from previous guests on chair no sheets no blankets, mirror on the floor as the bracket had broke on the wall. Mold all over the bathroom. When we went up and asked to have sheets and blankets none could be found initially. After about an hour or so the lady at the front desk Alexis was able to find us sheets and one blanket but nothing else was clean for us. Next morning when checking out I asked for the general manager or supervisor and they wouldn’t even come out and talk to me just told me call Expedia I’m not dealing with it. We will NEVER be back to this hotel and I hope no one else does either. Thankfully we were granted a full refund but I doubt that is always the case.
Stayed 1 night in Feb 2025

2/10 Terrible

Erica

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Arrived at 6 pm to check in they said the room wasn’t ready so we left to eat came back at 9pm still wasn’t ready literally rooms they gave us were filthy no sheets on bed food everywhere
Stayed 1 night in Feb 2025

2/10 Terrible

Bobbi

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

Michelle

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Beds are comfortable. Breakfast was delicious. Rooms are beautiful and my stay was great until this morning. The staff are great but Don't ask for a late check out they have poor communication here. The manager is arrogant and rude to guests when it isn't the guests fault they have poor communication between themselves. He acted like giving me 30 mins was an unreasonable request. I will be finding different accommodations for any future occations.
Stayed 2 nights in Feb 2025

10/10 Excellent

Emily

Travelled with family
Liked: Cleanliness, amenities
We have now stated here each time we were in the area. Love this place! Great breakfast and lots of room in the room we stayed in.
Stayed 1 night in Feb 2025

8/10 Good

Liz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent stay! Great for solo trips

Everything was great! Check in was easy with no difficulties. My room was very clean and comfortable! The only complaint that I have was the kids running up and down the main hallway and slamming doors until close to midnight. Not sure if there was a tournament in town.
Stayed 1 night in Feb 2025

4/10 Poor

Ali

Disliked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Jeff

Travelled with partner
Liked: Cleanliness, staff & service, amenities
It served us well. Very relaxing atmosphere. It was a good night. Thanks.
Stayed 1 night in Jan 2025

6/10 Okay

Tony

Travelled with partner
Liked: Staff & service
Disliked: Cleanliness
mark and DJ are supperstars.
Stayed 1 night in Jan 2025

2/10 Terrible

Oscar

Liked: Staff & service
Disliked: Cleanliness
One of the beds was duty the door was open when we arrived to our room.
Stayed 1 night in Jan 2025

10/10 Excellent

Steven

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I called the hotelwhen my friend and I were a few hours away from arrival. DJ answered and was extremely friendly and let us know that he could accommodate us by giving us a top floor room when we arrived, When we arrived, DJ was extremely personable and got us some plates to heat up our leftovers as well as water and juice, which was great after our 4 Hour drive. He came across as a genuinely friendly and caring person who was a pleasure to meet. The breakfast was tasty and plentiful, and the pool was good for swimming laps. The only disappointment was that the Jacuzzi was only lukewarm rather than hot.
Stayed 2 nights in Jan 2025

8/10 Good

Julie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good

Very good breakfast and clean hotel
Stayed 1 night in Jan 2025