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Hotel Waterloo & Backpackers

2.0 star property

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Photo gallery for Hotel Waterloo & Backpackers

Twin, Double & Single Ensuite | In-room safe, free WiFi, bed sheets
Breakfast area
Exterior
Interior
Terrace/patio

Reviews

7.4 out of 10
Good

Popular amenities

  • Free Wi-Fi
  • Restaurant
  • Bar
  • Laundry room
  • Housekeeping
  • 24/7 front desk

Explore the area

View in a map
1 Bunny Street Wellington Cbd, Wellington, 6011
  • Place, Wellington Central Business District
    ‪2 min walk‬
  • Place, Lambton Quay
    ‪2 min walk‬
  • Place, New Zealand Parliament Buildings
    ‪6 min walk‬
  • Airport, Wellington (WLG-Wellington Intl.)
    ‪12 min drive‬

Room options

View all photos for Double Shared Bathroom

In-room safe, free WiFi, bed sheets

Double Shared Bathroom

  • Sleeps 2
  • Free Wi-Fi

View all photos for Double Ensuite

In-room safe, free WiFi, bed sheets

Double Ensuite

8.0 out of 10
Very good
(27 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Standard Double Room, Private Bathroom

In-room safe, free WiFi, bed sheets

Standard Double Room, Private Bathroom

  • 18 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Single (Shared Bathroom)

8.8 out of 10
Excellent
(19 reviews)
  • 15 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Bunk Style Twin (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Bunk Style Twin (Shared Bathroom)

  • 16 sq m
  • Sleeps 2
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Shared Dormitory, Shared Bathroom (4 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Shared Bathroom (4 Beds)

  • 22 sq m
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Shared Dormitory, Private Bathroom (6 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Private Bathroom (6 Beds)

10.0 out of 10
Exceptional
(1 review)
  • 24 sq m
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Shared Dormitory, Private Bathroom (8 Beds)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Private Bathroom (8 Beds)

8.0 out of 10
Very good
(1 review)
  • 26 sq m
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Shared Dormitory, Ensuite (6 Bed, Female Only)

In-room safe, free WiFi, bed sheets

Shared Dormitory, Ensuite (6 Bed, Female Only)

  • 24 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Twin, Double & Single Ensuite

Twin, Double & Single Ensuite | In-room safe, free WiFi, bed sheets

Twin, Double & Single Ensuite

8.4 out of 10
Very good
(18 reviews)
  • 23 sq m
  • 1 bedroom
  • Sleeps 3
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Double Shared Bathroom

In-room safe, free WiFi, bed sheets

Double Shared Bathroom

7.6 out of 10
Good
(4 reviews)
  • 23 sq m
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Single Room, Ensuite

In-room safe, free WiFi, bed sheets

Single Room, Ensuite

8.2 out of 10
Very good
(15 reviews)
  • 19 sq m
  • Sleeps 1
  • 1 Single Bed
  • Free Wi-Fi

View all photos for Premium Shared Dormitory, Mixed Dorm

In-room safe, free WiFi, bed sheets

Premium Shared Dormitory, Mixed Dorm

  • 24 sq m
  • 1 bedroom
  • Sleeps 1
  • 1 Single Bunk Bed
  • Free Wi-Fi

View all photos for Single (Shared Bathroom)

In-room safe, free WiFi, bed sheets

Single (Shared Bathroom)

  • Sleeps 1
  • Free Wi-Fi

View all photos for Single Room, Ensuite

In-room safe, free WiFi, bed sheets

Single Room, Ensuite

  • Sleeps 1
  • Free Wi-Fi

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About this property

Hotel Waterloo & Backpackers

This smoke-free hostel features a restaurant, a bar/lounge and laundry facilities. WiFi in public areas is free. Other amenities include a 24-hour front desk, express check-out and a front desk safe.
Hotel Waterloo & Backpackers offers 108 accommodations with a safe. Guests can surf the web using complimentary wireless Internet access. Housekeeping is provided on a daily basis.
The recreational activities listed below are available either on-site or nearby; fees may apply.
Our customers tell us they can't get enough of Hotel Waterloo & Backpackers's great location. During your stay, you're just a quick walk from Wellington Central Business District. You'll find features such as free WiFi in public areas, plus a restaurant and a bar.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Amenities include a front desk safe, locker space and laundry facilities
  • Guests have great things to say about the location and the helpful staff
  • Steps from Wellington Central Business District and 3 minutes on foot from Lambton Quay
There's a restaurant on site. You can enjoy a drink at the bar/lounge. WiFi is free in public spaces. Hotel Waterloo & Backpackers also features a vending machine, laundry facilities, and express check-out.

This Art Deco Wellington hostel is smoke free.

Hotel Waterloo & Backpackers has a restaurant on site.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • No on-site parking available

Food and drink

  • A bar/lounge
  • A restaurant

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Lockers
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Front entrance ramp
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible restaurant

More

  • Art Deco architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Towels provided

Entertainment

  • Cable/satellite channels

More

  • Heating
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 10 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: NZD 10
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
At check-in, guests must provide a record of full COVID-19 vaccination
COVID-19 vaccination record requirement applies to all guests aged 12 and older; guests must have received complete COVID-19 vaccination at least 30 days prior to check-in
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: NZD 20.00 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Late check-out fee: NZD 10 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher
Front desk staff will greet guests on arrival at the property.

National rating

Property class, provided by our rating system, is based on property type, amenities and services.

Property is also known as

Downtown Backpackers
Downtown Backpackers Hostel
Downtown Backpackers Hostel Wellington
Downtown Backpackers Wellington
Hotel Waterloo Backpackers
Hotel Waterloo & Backpackers Wellington
Hotel Waterloo Backpackers (formerly Downtown Backpackers)
Hotel Waterloo & Backpackers Hostel/Backpacker accommodation

Hotel Waterloo & Backpackers Reviews

Reviews

7.4

Good

Rating 10 - Excellent. 242 out of 1000 reviews
Rating 8 - Good. 404 out of 1000 reviews
Rating 6 - Okay. 221 out of 1000 reviews
Rating 4 - Poor. 74 out of 1000 reviews
Rating 2 - Terrible. 59 out of 1000 reviews

7.6/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

Reviews

6/10 Okay

Rhonda

Liked: Cleanliness, staff & service, amenities
The room reflected the price, perfectly satisfactory
Stayed 1 night in Feb 2026

8/10 Good

Gwynell

Liked: Cleanliness, staff & service, amenities
Across road from railway sation. Clean well presented. En suite good.
Stayed 1 night in Feb 2026

8/10 Good

Jeff

Liked: Cleanliness, amenities
Good basic place to stay. Handy to train and ferry terminals plus airport bus.
Stayed 1 night in Feb 2026

8/10 Good

Harry

Liked: Cleanliness, amenities, property conditions & facilities
Friendly and helpful staff; good common room/ lounge; other amenities suitable.
Stayed 4 nights in Feb 2026

8/10 Good

James

Liked: Cleanliness, amenities
clean room, affordable price.
Stayed 1 night in Feb 2026

10/10 Excellent

Sharmaine

Liked: Cleanliness, amenities, property conditions & facilities
Great staff , great room
Stayed 1 night in Feb 2026

10/10 Excellent

CLAIRE, GrangeOverSands

Liked: Cleanliness
This rating is based on the balance of price and amenities. The room and ensuite were clean, if a little tired. The WiFi was not 100% reliable. I appreciated the tea/coffee facilities in the room. I did not make use of the communal areas. Very conveniently located for the train station and Bluebridge Ferry to Picton.
Stayed 2 nights in Feb 2026

8/10 Good

Neil

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff and kitchen and common area.
Stayed 8 nights in Jan 2026

8/10 Good

Natkrita

Travelled with partner
Liked: Cleanliness, amenities
The lady staff is really helpful and kind. Kitchen is clean and tidy compared to the age of building.
Stayed 6 nights in Jan 2026

8/10 Good

Sarai

Stayed 1 night in Jan 2026

8/10 Good

Alejandro

Stayed 4 nights in Jan 2026

8/10 Good

Carole

Stayed 1 night in Jan 2026

10/10 Excellent

Jessica

Liked: Cleanliness
I had a late check-in after coming in on the 1am ferry and the staff were so friendly and nice! would recommend 100%
Stayed 1 night in Jan 2026

6/10 Okay

Jarrad James

Liked: Property conditions & facilities
Bunk was rocky & ladder broken. Every time you roll over noisy
Stayed 2 nights in Jan 2026

4/10 Poor

Aswin

Stayed 1 night in Jan 2026

8/10 Good

River

Liked: Amenities, property conditions & facilities
Staff were kind, room was as expected based on the amount paid, good location. A little dirty.
Stayed 1 night in Jan 2026

4/10 Poor

Melinda

Liked: Staff & service
Disliked: Property conditions & facilities
Stayed 2 nights in Jan 2026

10/10 Excellent

Sonya

Stayed 1 night in Dec 2025

10/10 Excellent

Pradhuman

Liked: Cleanliness
Cxxxx
Stayed 2 nights in Jan 2026

10/10 Excellent

Sarai

Stayed 1 night in Dec 2025

10/10 Excellent

Mayette

Stayed 1 night in Dec 2025

6/10 Okay

Kate

Liked: Amenities
Disliked: Property conditions & facilities
It was ok
Stayed 4 nights in Dec 2025

8/10 Good

Rosemary

Travelled with family
Liked: Cleanliness, amenities
Cleaners were friendly and helpful.
Stayed 4 nights in Dec 2025

8/10 Good

Qingyi

Liked: Cleanliness, amenities
Two bedrooms share a toilet and bath room in a separate corner. My bedroom has a sink with two faucets, with hot and cold water.
Stayed 2 nights in Nov 2025

8/10 Good

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Elevators were a trip to ride. Very conveniently located across from the main rail station. Water was blisteringly hot, beds were comfortable enough for a good night’s nap.
Stayed 2 nights in Nov 2025