See all properties

Wookey Hole Hotel

Property class: 3

Choose dates to view prices

Photo gallery for Wookey Hole Hotel

A row of brick townhouses with a stone wall and a conical structure on the left.
A bedroom with two beds, a large window, and a view of greenery outside.
A couple seated at an outdoor table with a view of a green landscape.
A banquet hall with round tables set for dining, white chairs with grey sashes, and exposed wooden beams on the ceiling.
A spacious dining area with high ceilings, large windows, and multiple seating arrangements including tables and booths.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Business services
  • Bar

Explore the area

View in a map
Wookey Hole, Wells, England, BA5 1BA
  • Place, Wookey Hole Caves
    ‪5 min walk‬
  • Place, Wells Cathedral
    ‪5 min drive‬
  • Place, Cheddar Gorge
    ‪12 min drive‬
  • Airport, Bristol (BRS-Bristol Intl.)
    ‪26 min drive‬

Room options

View all photos for Family Room, Ensuite

A bedroom with a large bed, two bedside tables, a desk, and a window with curtains.

Family Room, Ensuite

9.0 out of 10
Wonderful
(77 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Ensuite

A hotel room with two beds, a window with curtains, a chair, and a painting on the wall.

Twin Room, 2 Single Beds, Ensuite

9.2 out of 10
Wonderful
(19 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Twin Room, Roll-in Shower

A hotel room with a bed, a desk, a chair, a TV, and a window with curtains.

Twin Room, Roll-in Shower

7.2 out of 10
Good
(10 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

View all photos for Superior Room, Multiple Beds, Non Smoking

A hotel room with two beds, a desk, and a chair. There is a window with curtains, a painting on the wall, and a ceiling light.

Superior Room, Multiple Beds, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 30 sq m
  • 1 bedroom
  • Sleeps 5
  • 1 Queen Bed and 3 Single Beds
  • Free Wi-Fi

View all photos for Luxury Room

A hotel room with two beds, a balcony, a desk, and a patterned wall.

Luxury Room

10.0 out of 10
Exceptional
(1 review)
  • 31 sq m
  • 1 bedroom
  • Sleeps 4
  • 1 Queen Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Suite, Tower

A bedroom with a curved ceiling, a bed with a blue quilt, a wooden ladder, and a wall-mounted shelf with towels.

Suite, Tower

9.6 out of 10
Exceptional
(4 reviews)
  • 34 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Double Bed
  • Free Wi-Fi

View all photos for Double Room, Ensuite

A bedroom with a bed, a desk, a chair, a TV, and a window with curtains.

Double Room, Ensuite

9.4 out of 10
Exceptional
(21 reviews)
  • 24 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

View all photos for Family Room, Resort View

A bedroom with two beds, a large window, and a view of greenery outside.

Family Room, Resort View

9.0 out of 10
Wonderful
(21 reviews)
  • Resort view
  • 1 bedroom
  • Sleeps 4
  • 1 Double Bed and 1 Single Bed
  • Free Wi-Fi

View all photos for Twin Room, 2 Single Beds, Roll-in Shower (Bath Only)

A twin room with two beds, a blue accent wall, bedside lamps, and a window with curtains.

Twin Room, 2 Single Beds, Roll-in Shower (Bath Only)

9.0 out of 10
Wonderful
(8 reviews)
  • 1 bedroom
  • Sleeps 2
  • 2 Single Beds
  • Free Wi-Fi

Similar properties

Restaurant
The Crossways
Shepton Mallet
  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
4.4 out of 5, Excellent, 529 reviews
The price is CHF 106
includes taxes & fees
31 Aug - 1 Sept
The Crossways

About this property

Wookey Hole Hotel

A restaurant, a bar/lounge and a snack bar/deli are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a coffee shop/cafe, a 24-hour front desk and tour/ticket assistance are on-site.
Wookey Hole Hotel offers 58 accommodations with DVD players and coffee/tea makers. 26-inch LED televisions come with digital channels.

This Wells hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones. Hypo-allergenic bedding and an iron/ironing board can be requested. Housekeeping is provided on a daily basis.

Wookey Hole Hotel's great location gets high marks from our customers. During your stay, you're just a quick walk from Wookey Hole Caves. Free WiFi in public areas, free self-parking and a restaurant are available.
  • Free WiFi
  • Free self-parking
  • Options for a bite to eat or a relaxing drink include a coffee shop, a restaurant and a bar/lounge
  • Self-service breakfast served daily for a fee
  • Amenities include meeting rooms, a lift and an ATM
  • Guests have great things to say about the breakfast and the helpful staff
  • Just a 5-minute walk from Wookey Hole Caves and 5 minutes by car from Wells Cathedral
Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. Public spaces have free WiFi. The business-friendly Wookey Hole Hotel also features tour/ticket assistance, a garden, and a picnic area. Free self parking is available.

Smoking is allowed in designated areas at this 3-star Wells hotel.

For a fee, guests can enjoy self-service breakfast on weekdays from 7:30 AM to 10:00 AM and at the weekend from 7:30 AM to 10:30 AM.
Bistro at Wookey Hole – This restaurant serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required. Open daily.
On-site venue No. 2 – This bar specialises in British cuisine and only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Self-serve breakfast available for a fee 7:30 AM to 10:00 AM on weekdays and 7:30 AM to 10:30 AM on weekends; GBP 13.50 for adults and GBP 8.50 for children
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Bistro at Wookey Hole

Things to do

  • TV in common areas

Family friendly

  • DVD player
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Luggage storage

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Front entrance ramp
  • Lift (140 centimetre wide door)
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (71 centimetre high)
  • Wheelchair-accessible restaurant

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 2010
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 26-inch smart TV with digital channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Electric kettle

More

  • Desk
  • Heating
  • Iron/ironing board on request
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in fee: GBP 10
Contactless check-in and check-out are available
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for self-service breakfast: from approximately GBP 13.5 for adults and from GBP 8.5 for children
  • Early check-in fee: GBP 10 (subject to availability)
  • Late check-out fee: GBP 20 (subject to availability)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system and a first aid kit
This property has outdoor spaces, such as balconies, patios and terraces, which may not be suitable for children; if you have any concerns, we recommend contacting the property prior to your arrival to confirm that they can accommodate you in a suitable room
Front desk staff will greet guests on arrival at the property.

Property is also known as

Hotel Wookey Hole
Wookey Hole Hotel
Wookey Hole Hotel Wells
Wookey Hotel
Wookey Hole Wells
Wookey Hole Hotel Hotel
Wookey Hole Hotel Wells
Wookey Hole Hotel Hotel Wells

Wookey Hole Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 494 out of 1009 reviews
Rating 8 - Good. 333 out of 1009 reviews
Rating 6 - Okay. 126 out of 1009 reviews
Rating 4 - Poor. 31 out of 1009 reviews
Rating 2 - Terrible. 25 out of 1009 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

Reviews

Verified review

8/10 Good

Tracey

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
great staff and lovely clean room
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Room was excellent, comfortable and great value for money. Perfect location for visiting local attractions and of course Wookey Hole show caves right on your doorstep
Stayed 1 night in May 2026
Verified review

10/10 Excellent

teresa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was good
Stayed 1 night in May 2026
Verified review

8/10 Good

Laura

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A really great family hotel right next to the Wookey Hole attraction. Rooms were spacious and very clean and the bed was very comfortable indeed. Great value for money and would definitely stay again.
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Erica

Liked: Cleanliness, staff & service, property conditions & facilities
Great accommodation, very friendly staff. Perfect for visiting the Wookey Hole caves.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Marilyn

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The reception staff welcomed us in a friendly efficient manner a lovely lady - the room was great everything was spotless - bar staff were friendly - we had an evening meal i can recommend the Chicken & Ham Pie it was delicious- we had a great time at this hotel also we visited the Wookey Hole Cave a fantastic experience
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Dan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Second stay and still as epic as the first. Will be back again
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Kate

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good location, comfortable rooms and beds. Has a games room. Breakfast was okay.
Stayed 1 night in May 2026
Verified review

8/10 Good

Hannah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff were very friendly and helpful. The breakfast had a good selection. We had a great stay and enjoyed a day at the caves the next day.
Stayed 1 night in Apr 2026
Verified review

10/10 Excellent

Silvia

Good breakfast
Stayed 2 nights in Apr 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, amenities, property conditions & facilities
Very attentive staff, room clean and well laid out, great location, nice bar and restaurant, an all round excellent Hôtel
Stayed 2 nights in Feb 2026
Verified review

8/10 Good

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Cooked breakfast was lovely, and very good value for money, good selection of other breakfast foods too. Room was lovely and clean, staff all seemed very friendly. Bar was well stocked, we stayed for the 2 for 1 cocktails (they were a little strong for us - but for others that could be perfect) We also ate in the hotel for one evening, although the selection was maybe a little limited what we did eat was really good. Would happily recommend this hotel
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Douglas

Liked: Cleanliness, staff & service, property conditions & facilities
Good place to stay
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable, spacious room and very comfortable bed. Had a good night's sleep and would go back.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ann

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was everything you'd want and more. A great start to an active day with the kids at Wookey hole attraction or walking the country side.
Stayed 1 night in Mar 2026
Verified review

8/10 Good

Mariana

Liked: Cleanliness, staff & service
Clean room and incredible staff welcoming and considerate
Stayed 2 nights in Jan 2026
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely clean large room, great bath to soak in, super comfy bed, a nice TV, many charging points to plug in your devices. The Staff are friendly and helpful, Breakfast was ok, Scrambled eggs are I would say being an experienced chef, made from liquid egg, sausages were nothing special, bacon and mushrooms were fine, nice croissants, some breakfast cereal, average breakfast, Our room was very clean ,smelled fresh, including the en suite toilet.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed our stay, very handy for the cave Christmas event we attended.
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Andrew

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice hotel and family room was great. Downside was not being aware that breakfast time needed booking and only available slot was 830.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Claire

Liked: Cleanliness, staff & service, property conditions & facilities
Great trip, Nice to be near the attractions and local pubs.
Stayed 1 night in Jul 2025
Verified review

10/10 Excellent

Ian

Liked: Cleanliness, staff & service, amenities
Clean room great staff
Stayed 2 nights in Oct 2025
Verified review

10/10 Excellent

Natasha

Liked: Cleanliness, staff & service, property conditions & facilities
We love staying a wookey hotel only down side is the menu change and breakfast cereal 2 options so kids didnt eat and no gammon on menu with the famous cheese sauce such a same as loved the meals when we stayed before
Stayed 3 nights in May 2026
Verified review

8/10 Good

Stephen David

Liked: Cleanliness, staff & service, property conditions & facilities
This is the fourth time we have visited the Hotel, Staff are very friendly room as nice, the only thing that lets the hotel down is the breakfast buffet no choice of eggs, mass Produced cooking items much Preferred the menu where you Ordered breakfast
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Amanda

Liked: Amenities
Ideal location for visiting the surrounding areas, friendly staff and nice food
Stayed 3 nights in Apr 2025
Verified review

10/10 Excellent

Cameron

Liked: Cleanliness, staff & service, amenities
That's the cleanest hotel room that we have ever stayed in, the Hotel smell devine, The room was huge excellent value for money, My wife gave it A10 out of 10
Stayed 1 night in Feb 2026