Room dirty no refreshed towels for 3 day stay. Manager condescending to woman. Motel customer service was horrible. The on line booking price was less than what they charged when checking in. They charged us more. We were told that is the way it is and he canât change it. Got to room, no windows to front parking lot. The bathroom had mold all over. Asked for more clean towels struggled to even get them. Ask for another pillow and the pillow case had crusty goo on it..asked for clean pillow case and was told the pillows are stained..front desk staff was appalled to my request for a clean no crusty pillow case. Really? Room had three adults and they would
Only give us one hand towel. I would say that this hotel fails as being hospitable. Customer service failure. Didnât honor on line price. Difficult, disgusting, and disappointed.
Cost wise totally great. But the pictures look better than what it is. A big gripe I had is that for some reason our room was full of fruit flies. The room smelled like cleaner. The people that worked there stared at us more than Iâm used to, if that makes sense. Had a weird vibe. Outside of that, it was tidy and inexpensive.
Staff was friendly and helpful. Our room had a leaky toilet and broken drain under the sink. Didnt charge a pet deposit. Walls and doors needed a scrubbing. No breakfast, just coffee. Pool filter needed cleaning and a little tlc but the water was blue and refreshing. Comfortable beds.