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Hampton Inn & Suites West Bend

2.5 star property

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Photo gallery for Hampton Inn & Suites West Bend

Free daily buffet breakfast
Flat-screen TV, pay films
Indoor pool
Exterior
Premium bedding, Tempur-Pedic beds, individually decorated

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
1975 S 18th Ave, West Bend, WI, 53095
  • Place, Kettle Moraine Ice Center
    ‪4 min drive‬
  • Place, American Family Field
    ‪39 min drive‬
  • Place, Harley-Davidson Museum
    ‪44 min drive‬
  • Airport, Waukesha, WI (UES-Waukesha County)
    ‪42 min drive‬

Room options

View all photos for Suite, 1 King Bed, Non Smoking

Premium bedding, Tempur-Pedic beds, individually decorated

Suite, 1 King Bed, Non Smoking

  • 41 sq m
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 2 Queen Beds, Accessible, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible

10.0 out of 10
Exceptional
(6 reviews)
  • 35 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible

9.8 out of 10
Exceptional
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible, Non Smoking

Premium bedding, Tempur-Pedic beds, individually decorated

Suite, 1 King Bed, Accessible, Non Smoking

  • 48 sq m
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking (Drinks & Snacks)

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Non Smoking (Drinks & Snacks)

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

Premium bedding, Tempur-Pedic beds, individually decorated

Room, 2 Queen Beds, Non Smoking (Drinks & Snacks)

  • Sleeps 4
  • 2 Queen Beds

View all photos for King Bed

Premium bedding, Tempur-Pedic beds, individually decorated

King Bed

9.2 out of 10
Wonderful
(10 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for King Study

Premium bedding, Tempur-Pedic beds, individually decorated

King Study

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 King Bed with Sofa bed

Premium bedding, Tempur-Pedic beds, individually decorated

Studio Suite, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 31 sq m
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Two Queens

Premium bedding, Tempur-Pedic beds, individually decorated

Two Queens

9.2 out of 10
Wonderful
(15 reviews)
  • 30 sq m
  • Sleeps 4
  • 2 Queen Beds

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About this property

Hampton Inn & Suites West Bend

An indoor pool, a 24-hour business centre and a business centre are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include conference space, dry cleaning and laundry facilities. Weekly housekeeping is available.
Hampton Inn & Suites West Bend offers 83 air-conditioned accommodations with coffee/tea makers and a hairdryer. Each accommodation is individually furnished and decorated. Tempur-Pedic beds feature premium bedding. Flat-screen televisions come with premium cable channels and pay-per-view films.

This West Bend hotel provides complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Additionally, rooms include an iron/ironing board and free toiletries. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool.

Guests aged under 16 years old are not allowed in the fitness facility.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Hampton Inn & Suites West Bend. During your stay, you'll be within walking distance of Kettle Moraine Ice Center. You'll find features such as free breakfast, free WiFi in public areas and free self-parking.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking
  • Take a swim in the indoor pool
  • Services include dry cleaning/laundry, luggage storage and limo or town car service
  • On-site recreation includes ice skating
  • Just a 3-minute drive from Kettle Moraine Ice Center and a few minutes from Washington County Fair Grounds
  • Cats and dogs welcome for a fee (restrictions apply)
Public spaces have free WiFi and wired Internet. A 24-hour business centre, meeting rooms, and limo/town car service are available. Free breakfast is served daily. Event space at this hotel measures 635 square feet (59 square metres) and includes conference space. An indoor pool, a vending machine, and ski storage are also featured at the business-friendly Hampton Inn & Suites West Bend. Free self parking is available.

This West Bend hotel is smoke free.

Guests are served a free buffet breakfast daily from 6:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Limo/town car service
  • Free self parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM

Things to do

  • Ice skating
  • Indoor pool
  • Personal motorised watercraft
  • Shopping
  • Ski storage
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 635 square feet of conference space
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Lift
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Built in 2008
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels
  • Pay films

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3 PM
Contactless check-in and check-out are available
Express check-in available
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 50.00 (exact amount varies) at checkout
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 50 per accommodation, per stay
  • Only dogs and cats are allowed
  • Maximum 2 (weight limit: 40 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 15.00 per stay.
  • Cots (infant beds) are available for USD 15.00 per stay.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Housekeeping is available for an additional fee and varies based on length of stay
  • Crib (infant bed) fee: USD 15.00 per stay
  • Rollaway bed fee: USD 15.00 per stay
  • Administrative fee: USD 50.00 per stay

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
On-site parties or group events are strictly prohibited
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Front desk staff will greet guests on arrival at the property. Guests can choose to either self-clean the property prior to checkout, or pay an additional cleaning fee of USD 50.00 (exact amount varies) at checkout.

We should mention

  • Pool access available from 8:00 AM to 10:00 PM
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Certain facilities might have restricted access. For details, you can contact the property at the number on the booking confirmation.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hampton Suites Hotel West Bend
Hampton Suites West Bend
Hampton Inn & Suites West Bend Hotel West Bend
Hampton Suites West Bend
Hampton Inn & Suites West Bend
Hampton Inn & Suites West Bend Hotel
Hampton Inn & Suites West Bend West Bend
Hampton Inn & Suites West Bend Hotel West Bend
Hampton Inn & Suites West Bend Hotel
Hampton Inn & Suites West Bend West Bend
Hampton Inn & Suites West Bend Hotel West Bend

Hampton Inn & Suites West Bend Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 403 out of 622 reviews
Rating 8 - Good. 149 out of 622 reviews
Rating 6 - Okay. 47 out of 622 reviews
Rating 4 - Poor. 11 out of 622 reviews
Rating 2 - Terrible. 12 out of 622 reviews

9.4/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

Reviews

8/10 Good

michael

Stayed 1 night in Nov 2025

10/10 Excellent

Joseph

Stayed 2 nights in Nov 2025

2/10 Terrible

Aisha

Disliked: Cleanliness, property conditions & facilities
Inflexible, unavailable staff
Stayed 2 nights in Nov 2025

10/10 Excellent

Rebecca

Travelled with pets, Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
The room was large and clean
Stayed 2 nights in Nov 2025

6/10 Okay

Ruth

Travelled with partner
Disliked: Cleanliness, amenities
There were plenty of towels but two sinks had only one bar of soap. The blower was noisy. Traffic outside on the street was noisy. The charging socket was loose and didn’t work.
Stayed 2 nights in Oct 2025

8/10 Good

Margaret

Liked: Cleanliness, staff & service, amenities
Clean riom
Stayed 1 night in Oct 2025

10/10 Excellent

Christina

Travelled with family and small children
Liked: Cleanliness, amenities, property conditions & facilities
Clean room, friendly staff, good breakfast, our room was spacious
Stayed 2 nights in Oct 2025

10/10 Excellent

Lisa

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean, bed was very comfortable, nice pool and hot tub and good breakfast options.
Stayed 1 night in Oct 2025

8/10 Good

Mary

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
beautiful area and our room was immaculate. the only thing was the microwave was a little outdated but did work fine. the area surrounding the hotel was gorgeous with leaves in their height of color. very quiet.
Stayed 2 nights in Oct 2025

10/10 Excellent

Ryan

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was fine.
Stayed 2 nights in Oct 2025

10/10 Excellent

Deborah

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, bed was very comfortable. Breakfast bar was great, good variety.
Stayed 2 nights in Oct 2025

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
We stay at the Hampton Inn every time we stay in West Bend. It does not disappoint.
Stayed 2 nights in Oct 2025

10/10 Excellent

Don

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2025

10/10 Excellent

Jane

Stayed 1 night in Oct 2025

8/10 Good

tom

Liked: Cleanliness, staff & service, property conditions & facilities
The air conditioner was very loud in our room and one of the electric shades did not work. Overall ok, but noisy to sleep.
Stayed 2 nights in Oct 2025

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Nice play to stsy
Stayed 2 nights in Aug 2025

10/10 Excellent

Omar

.
Stayed 2 nights in Jul 2025

10/10 Excellent

William

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Aug 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities
In town for a 50th class reunion. Location was very convenient relative to the reunion venue. Other classmates stayed there, as well.
Stayed 1 night in Aug 2025

6/10 Okay

Charles

Travelled with partner
Liked: Property conditions & facilities
Disliked: Staff & service
They don’t clean your room, make your beds, change your sheets or the towels or do anything else unless you stay more than two nights. Gives the Hampton name a bad rap.
Stayed 2 nights in Aug 2025

10/10 Excellent

Crystal

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Paul

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint was that it took 20 min for hot water in the shower
Stayed 4 nights in Aug 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jul 2025

2/10 Terrible

Debra

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Had charges to my room that were not mine. Told them to check their camera for time of purchase. It will show it was not me or my daughter. Will not be staying there again.
Stayed 3 nights in Jul 2025

10/10 Excellent

Cynthia

Travelled with family, Travelled with pets
Liked: Cleanliness, amenities, property conditions & facilities
Good, comfortable stay, pet friendly. Very quiet honestly. We were very happy here.
Stayed 4 nights in Jun 2025