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Best Western Plus Elgin - Chicago

3.0 star property

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Photo gallery for Best Western Plus Elgin - Chicago

Fireplace
Indoor pool, pool loungers
Courtyard
Fireplace
Lobby

Reviews

8.2 out of 10
Very good

Popular amenities

  • Breakfast available
  • Pool
  • Housekeeping
  • Gym
  • 24/7 front desk
  • Laundry

Explore the area

View in a map
2175 Marriott Dr, West Dundee, IL, 60118
  • Santa's Village
    ‪6 min drive‬
  • Grand Victoria Casino
    ‪7 min drive‬
  • NOW Arena
    ‪7 min drive‬
  • Chicago, IL (ORD-O'Hare Intl.)
    ‪32 min drive‬

Room options

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking (with Single Sofabed)

Suite, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Suite, 1 King Bed, Non Smoking (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Balcony

Standard Room, 2 Queen Beds, Non Smoking, Balcony | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking, Balcony

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking (with Single Sofabed)

9.8 out of 10
Exceptional
(6 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub (with Single Sofabed)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub (with Single Sofabed)

8.0 out of 10
Very good
(1 review)
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Patio (with Single Sofabed)

  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking, Balcony (with Single Sofabed)

10.0 out of 10
Exceptional
(3 reviews)
  • Sleeps 3
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed) | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking (with Single Sofabed)

  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible, Bathtub

Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

Standard Room, 2 Queen Beds, Accessible, Bathtub | Desk, iron/ironing board, cots/infant beds, free WiFi

Standard Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

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About this property

Best Western Plus Elgin - Chicago

Suburban hotel with 24-hour fitness centre and 24-hour business centre
An indoor pool, a 24-hour fitness centre and a 24-hour business centre are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Best Western Plus Elgin - Chicago offers 126 accommodations with coffee/tea makers and a hairdryer. LCD televisions are featured in guestrooms. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This West Dundee hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Our customers tell us that they can't get enough of the helpful staff at Best Western Plus Elgin - Chicago. During your stay, you'll be close to Santa's Village. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free WiFi
  • Free self-parking
  • Full breakfast served daily for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 2 meeting rooms and a gift shop
  • On-site recreation includes a 24-hour gym
  • 5 minutes by car from Hemmens Cultural Center and 7 minutes from Santa's Village
Best Western Plus Elgin - Chicago offers its guests an indoor pool and a 24-hour fitness centre. A computer station is on site, and both WiFi and wired Internet are free in public spaces. A 24-hour business centre and 2 meeting rooms are available. Multilingual staff, gift shops/newsstands, and a garden are also featured at the business-friendly Best Western Plus Elgin - Chicago. Free self parking is available.

This 3-star West Dundee hotel is smoke free.

For a fee, guests can enjoy full breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Languages

English, Hindi, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • Free self parking on site

Food and drink

  • Full breakfast available for a fee 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Cot (surcharge)
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Water dispenser

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • 24-hour business centre
  • Computer station

Outdoors

  • Garden
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Grab bar near toilet
  • Lift
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Built in 1999
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • LCD TV

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Early check-in is available for a fee
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are available for USD 10 per night.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: USD 150 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)
  • An in-room refrigerator is available for an additional fee
  • Crib (infant bed) fee: USD 10 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
Only bookings from non-local guests are accepted; guests whose residence is within 25 mi (40 km) of the property will not be allowed to check in
This property is professionally cleaned
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Courtyard Elgin
Courtyard Marriott Elgin
Courtyard Marriott Elgin Hotel
Courtyard Marriott Elgin Hotel West Dundee
Courtyard Marriott Elgin West Dundee
Courtyard West Dundee
Marriott Elgin
Courtyard Marriott Elgin West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Dundee Hotel
Courtyard Marriott Chicago Elgin/West Hotel
Courtyard Marriott Chicago Elgin/West Dundee
Courtyard Marriott Chicago Elgin/West
West Dundee Courtyard
Courtyard By Marriott Chicago West Dundee Hotel West Dundee
Courtyard West Dundee
Courtyard by Marriott Elgin West Dundee
Courtyard riott Chicago ginWe
Plus Elgin Chicago West Dundee
Best Western Plus Elgin - Chicago Hotel
Sonesta Select Chicago Elgin West Dundee
Best Western Plus Elgin - Chicago West Dundee
Courtyard by Marriott Chicago Elgin/West Dundee
Best Western Plus Elgin - Chicago Hotel West Dundee

Best Western Plus Elgin - Chicago Reviews

Reviews

8.2

Very good

Rating 10 - Excellent. 556 out of 1005 reviews
Rating 8 - Good. 200 out of 1005 reviews
Rating 6 - Okay. 110 out of 1005 reviews
Rating 4 - Poor. 64 out of 1005 reviews
Rating 2 - Terrible. 75 out of 1005 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

8/10 Good

Judith

Travelled with family
Liked: Cleanliness
A work in progress. The staff was helpful and courteous. Breakfast was good with very nice and helpful workers. The door to the room was misaligned so there was an increasing gap which by the bottom of the door was 1/2 inch. The door locked properly
Stayed 2 nights in May 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone was so helpful personable. As a handicap , i wasnt ignord
Stayed 2 nights in May 2025

6/10 Okay

Marcela

Travelled with family
Disliked: Amenities
Renovations are taking place. The first room we were assigned had a big tv box. It appeared a tv was replaced and box was left behind. We were moved to another room that had no drapes. That was not going to work out as it felt like we were in a fishbowl. The AC unit was not the best in the third room but we were tired of moving. On checkout day they came to our door asking if we could move our car. I believe they were asking everyone parked in the front to move. This was just too much going on. The hotel really needed to be closed during renovations. It’s going to look nice after the renovations but would not recommend during renovations.
Stayed 3 nights in May 2025

10/10 Excellent

Freddy, Wood dale

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

8/10 Good

Verified traveller

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good enough with ingoing remodel/rebrand

The stay was good but they were still in the process of transitioning to BW. The rooms were nicely remodeled but were still missing items like curtains, so there was nothing to block the view from the outside or keep the sun out in the mornings. The breakfast area was undone and no breakfast was available even though it was advertised. The staff was very friendly and the riims and properrty were kept clean. I would stay again but I'll be making sure everything is completed and available.
Stayed 3 nights in Apr 2025

8/10 Good

Steve, Bushnell

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and making improvements
Stayed 1 night in May 2025

10/10 Excellent

Yousuf

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in May 2025

4/10 Poor

Bruce

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

ian

Stayed 1 night in Apr 2025

2/10 Terrible

Kelly

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Awful

Did not get the room I paid for. The manager offered to change our rooms and then never did. Plus the included breakfast was not included, the hotel was under construction and there were open hazards, nails, screws and razor blades left out everywhere, the pool was out of service for half our stay, disruptive neighbors, no back entrance access and parts of the outside veranda are blocked off and rude, unhelpful staff. This was below subpar service for a 3 star hotel.
Stayed 3 nights in May 2025

10/10 Excellent

Kennedy

Travelled with family, Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and clean Hotel and friendly staff!
Stayed 1 night in May 2025

10/10 Excellent

Jonny

Stayed 1 night in Apr 2025

8/10 Good

Marvin

Liked: Cleanliness, staff & service, property conditions & facilities
I like that it’s in walking distance from the gas station along with it being in a safe area.
Stayed 1 night in Apr 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Atmosphere is good, nice courtyard. Don't like the new renovation color scheme
Stayed 1 night in Feb 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities
It was nice
Stayed 1 night in Apr 2025

10/10 Excellent

Brian

Liked: Amenities, property conditions & facilities
The property is very good. Currently the building is being renovated so soon it will be even better
Stayed 1 night in Apr 2025

8/10 Good

Juanita

Liked: Cleanliness, amenities, property conditions & facilities
It was very convenient to our venue. Clean and beds are comfortable.
Stayed 1 night in Apr 2025

10/10 Excellent

Juanita

Liked: Cleanliness, amenities
Very clean considering under renovation. Beds are very comfortable. Just missing one thing pastries for the coffee.

10/10 Excellent

Elena

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Anthony

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All in all great value. Staff was extremely nice.
Stayed 1 night in Apr 2025

10/10 Excellent

Devone

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Kari

Travelled with family
Liked: Staff & service
Property is currently going through renovations. Rooms are not completely renovated. Our room was partially renovated but not complete. Walls had repair work done but not yet painted. There was no curtains but had transparent pull down shade that did not keep out the sunlight or eliminate someone seeing in. Ice machine was not available as hallways were goimg through renovations as well. Work being done during early morning hours, so could not sleep. Staff was friendly. Im sure when work is completed it will be a nice hotel.
Stayed 1 night in Apr 2025

8/10 Good

Johnetta

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Joseph, Pegram

Liked: Cleanliness, staff & service, property conditions & facilities
Abc
Stayed 1 night in Mar 2025

10/10 Excellent

Edgar

Stayed 3 nights in Apr 2025