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River Valley Inn

Property class: 2

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Photo gallery for River Valley Inn

A hotel room with two beds, a desk, a chair, a television, and a window with curtains.
A bathroom with a bathtub, toilet, and shower curtain.
A bathroom with a toilet, a shower, and a towel rack.
A row of single-story motel buildings with a parking lot in front.
A hotel room with two beds, a sofa, a desk, a TV, and a picture on the wall.

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Free Wi-Fi
  • Air-conditioning
  • 24/7 front desk

Explore the area

View in a map
20 West St, West Hatfield, MA, 01088
  • Place, Pioneer Valley Indoor Karting
    ‪3 min walk‬
  • Place, Smith College
    ‪7 min drive‬
  • Place, University of Massachusetts Amherst
    ‪16 min drive‬
  • Airport, Hartford, CT (BDL-Bradley Intl.)
    ‪55 min drive‬

Room options

View all photos for Basic Studio, 1 King Bed

A hotel room with a bed, bedside tables, a desk, a chair, a lamp, a picture frame, a window with blinds, and a ceiling light.

Basic Studio, 1 King Bed

9.2 out of 10
Wonderful
(25 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Studio Suite, Multiple Beds

A hotel room with two beds, a sofa, a desk, a TV, and a picture on the wall.

Studio Suite, Multiple Beds

9.4 out of 10
Exceptional
(13 reviews)
  • 35 sq m
  • 1 bedroom
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Deluxe Room, 1 King Bed

A hotel room with a bed, desk, computer, and lamp.

Deluxe Room, 1 King Bed

8.8 out of 10
Excellent
(3 reviews)
  • 1 bedroom
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

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About this property

River Valley Inn

Along with a 24-hour front desk, this smoke-free motel has free self-parking and free Wi-Fi in public areas. Housekeeping is available on request.
River Valley Inn offers 20 accommodations with a hairdryer. Televisions come with cable channels. Bathrooms include baths or showers.

Guests can surf the web using the complimentary wireless Internet access (speed: 100+ Mbps (good for 1–2 people or up to 6 devices)). Business-friendly amenities include desks and desk chairs. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

During your stay at River Valley Inn, you're just a quick walk from Pioneer Valley Indoor Karting. Enjoy features like free WiFi in public areas and free self-parking.
  • Free Wi-Fi (speed: 100+ Mbps (good for 1–2 people or up to 6 devices))
  • Free self-parking
  • Amenities include a water dispenser
  • Steps from Pioneer Valley Indoor Karting and 5 minutes by car from Congregation Beth Israel
River Valley Inn offers its guests a water dispenser. WiFi is free in public spaces. Self parking is free.

This West Hatfield motel is smoke free.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transport

  • Free uncovered self parking on site
  • Limited on-site self parking

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping on request

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No lift
  • Stair-free path to entrance
  • Wheelchair accessible (may have limitations)

More

  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch TV with cable channels

Food and drink

  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Heating (climate-controlled)
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: 10:00 PM
Minimum check-in age - 18

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk, lockbox

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
This property reserves the right to pre-authorise the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher
Guests will receive lockbox information. The credit card used when booking the reservation must be presented by the cardholder at check-in along with matching photo ID. Other arrangements must be coordinated with the property prior to arrival.
Property Registration Number C0471651270

Property is also known as

Hatfield Inn
River Valley Inn Motel
River Valley Inn West Hatfield
River Valley Inn Motel West Hatfield

River Valley Inn Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 122 out of 223 reviews
Rating 8 - Good. 60 out of 223 reviews
Rating 6 - Okay. 23 out of 223 reviews
Rating 4 - Poor. 9 out of 223 reviews
Rating 2 - Terrible. 9 out of 223 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

Reviews

Verified review

10/10 Excellent

Anthony

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, great under the radar spot alternative to chain motels!
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Sebrena

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The inn was clean and the staff was helpful.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Ashlyn Jane

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Welcome Bag and great restaurant recommendations. Enjoyed our stay.
Stayed 2 nights in May 2026
Verified review

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful place, I woukd stay again. Great breakfast.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

max

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay at the River Valley Inn. The staff was helpful and friendly and the room was clean, comfortable and spacious. We’re glad we stayed here.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Desiree

Liked: Cleanliness, amenities, property conditions & facilities
Friendly staff, really nice room, quiet. I really enjoyed my stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities
Clean, comfortable, friendly staff
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, amenities
Room was great and staff was top notch
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, amenities
Very friendly, accommodating to the needs of our stay.
Stayed 1 night in Feb 2026
Verified review

10/10 Excellent

Bethany

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, helpful and friendly staff. Would definitely stay here again!
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Xiufeng

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room is spotless, and very spacious. Staff is very friendly.
Stayed 1 night in May 2026
Verified review

10/10 Excellent

Edward

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and comfortable Not fancy but practical with everything I needed. I would definitely stay again.
Stayed 1 night in May 2026
Verified review

8/10 Good

Janet

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I prefer to support small businesses, so I chose RVInn. It was a good place to stay even if the rooms are smallish 1950s size. But the nice people running the business were great and I recommend this for your stay in the Pioneer Valley.
Stayed 1 night in May 2026
Verified review

8/10 Good

Hale

Liked: Cleanliness, amenities
Basic room, ac and tv worked great, fridge was great. Not a bad spot to sleep.
Stayed 3 nights in May 2026
Verified review

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Parking was easy and secure.
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Jacalynn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very clean rooms and friendly staff
Stayed 1 night in Oct 2025
Verified review

8/10 Good

Jane

Liked: Cleanliness, amenities, property conditions & facilities
Room was very clean and the staff very friendly.
Stayed 2 nights in Nov 2025
Verified review

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy parking
Stayed 1 night in Mar 2026
Verified review

10/10 Excellent

Angelica

Liked: Cleanliness, property conditions & facilities
Great spot & very friendly at check in!
Stayed 1 night in Jun 2025
Verified review

10/10 Excellent

Deb

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, comfortable bed, nice shower! Owners were very nice - we will definitely stay here again!
Stayed 1 night in Nov 2025
Verified review

8/10 Good

Hector

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great quiet motel.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Steven

Liked: Cleanliness, amenities, property conditions & facilities
Clean room, staff were excellent, and provided everything I needed. Its a cozy, relaxed place with minimal intrusion.
Stayed 4 nights in Jan 2026
Verified review

10/10 Excellent

Megan

Liked: Cleanliness, property conditions & facilities, room comfort
Wonderful place. Quiet, clean and staff was very pleasant.
Stayed 2 nights in Aug 2025
Verified review

10/10 Excellent

Susan

Liked: Amenities
Nice motel.
Stayed 1 night in Aug 2025
Verified review

10/10 Excellent

veniesa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This property was very nice and cozy, very few amenities, coffee and tea at front desk area however it was appreciated. Only draw back I had was the sheets were a little bit stained and there was only one trash bin in the room and non in the bathroom. I would rebook at this inn in the future, the attendant at the front desk was also very nice.
Stayed 1 night in Apr 2026