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Quality Inn

2.0 star property

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Photo gallery for Quality Inn

Exterior
Exterior
Desk, laptop workspace, free cots/infant beds, rollaway beds
Lobby
Restaurant

Reviews

6.8 out of 10

Popular amenities

  • 24/7 front desk
  • Breakfast included
  • Laundry
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
7 Kimberly Ave, West Haven, CT, 06516
  • University of New Haven
    ‪2 min drive‬
  • Yale University
    ‪3 min drive‬
  • Yale-New Haven Hospital
    ‪3 min drive‬
  • New Haven, CT (HVN-Tweed - New Haven Regional)
    ‪9 min drive‬

Room options

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Desk, laptop workspace, free cots/infant beds, rollaway beds

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Desk, laptop workspace, free cots/infant beds, rollaway beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Desk, laptop workspace, free cots/infant beds, rollaway beds

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Quality Inn

Hotel with free breakfast, near Yale University
Laundry facilities, a 24-hour front desk and free newspapers are available at this hotel. Free breakfast, free WiFi in public areas and free self parking are also provided. Change of towels is available on request
Quality Inn offers 82 air-conditioned accommodations with coffee/tea makers and a hairdryer. Premium cable televisions are provided. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks along with free local calls (restrictions may apply). Housekeeping is offered on a daily basis and change of towels can be requested.

During your stay at Quality Inn, you'll be within walking distance of University of New Haven. Free breakfast, free WiFi in public areas and free self-parking are available.
  • Free breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Amenities include free newspapers in reception, laundry facilities and a lift
  • Just a 3-minute drive from Yale University and a few minutes from Yale-New Haven Hospital
Free breakfast is served daily. WiFi is free in public spaces. The business-friendly Quality Inn also features complimentary newspapers in the lobby, laundry facilities, and a lift. Self parking is free.

Smoking is allowed in designated areas at this West Haven hotel.

Guests are served a free breakfast daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free breakfast available daily

Family friendly

  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to lift

More

  • 2 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Laptop workspace

Policies

Check-in

Check-in start time: 2 PM; check-in end time: midnight
Early check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
Masks are required at the property for guests who have not received COVID-19 vaccination
Front desk staff will greet guests on arrival at the property.

Property is also known as

Super 8 Motel West Haven
Super 8 West Haven
West Haven Super 8
Super 8 West Haven Hotel
Super Eight West Haven
West Haven Super Eight
Super 8 Wyndham West Haven Hotel
Super 8 Wyndham West Haven
Super Eight West Haven
West Haven Super Eight
West Haven Super 8
Quality Inn Hotel
Quality Inn West Haven
Quality Inn Hotel West Haven
Super 8 by Wyndham West Haven

Quality Inn Reviews

Reviews

6.8
Rating 10 - Excellent. 45 out of 157 reviews
Rating 8 - Good. 36 out of 157 reviews
Rating 6 - Okay. 27 out of 157 reviews
Rating 4 - Poor. 21 out of 157 reviews
Rating 2 - Terrible. 28 out of 157 reviews

7.2/10

Cleanliness

6.8/10

Staff & service

6.0/10

Amenities

6.6/10

Property conditions & facilities

6.6/10

Eco-friendliness

Reviews

2/10 Terrible

Lori

Disliked: Cleanliness, staff & service, property conditions & facilities
Horrible place to stay . A super 8 hotel turned into a quality in. What a JOKE NEVER STAY THERE AGAIN .
Stayed 4 nights in May 2025

6/10 Okay

Donna

Stayed 1 night in May 2025

10/10 Excellent

Shadae

Stayed 1 night in May 2025

6/10 Okay

John

Disliked: Amenities
Stayed 3 nights in May 2025

8/10 Good

Shawn

Stayed 1 night in May 2025

2/10 Terrible

becky

Stayed 1 night in May 2025

8/10 Good

Francois

Stayed 1 night in May 2025

6/10 Okay

Robert

Stayed 2 nights in May 2025

10/10 Excellent

James

Nice clean property
Stayed 1 night in May 2025

4/10 Poor

Vibeke

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

6/10 Okay

Tom

Stayed 1 night in May 2025

6/10 Okay

Adewale

Travelled with group

Average

Ok
Stayed 1 night in May 2025

8/10 Good

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
When it rains the parking lot is a swimming pool. Hotel was clean and staff was fine. Keisha at the front desk is amazing
Stayed 2 nights in May 2025

2/10 Terrible

kiara

Travelled with partner
Disliked: Cleanliness, staff & service, amenities
nothing
Stayed 1 night in May 2025

10/10 Excellent

Keith O

Travelled with family, Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
Great experience
Stayed 1 night in Apr 2025

4/10 Poor

Nancy

Disliked: Property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Devin

Travelled with family
Liked: Staff & service
Disliked: Amenities
Liked clean room. Disliked options for breakfast
Stayed 1 night in Apr 2025

2/10 Terrible

Tylar

Travelled with group
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Disgusting

They did not clean the sheets at all. Hairs and wrappers found in the sheets. Horrible shower pressure. The only good thing was the lovely receptionist.
Stayed 1 night in Apr 2025

2/10 Terrible

Willam

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

6/10 Okay

Sabrina

Liked: Cleanliness, staff & service, room comfort

Smoke alarm kept me up

The bed was comfortable and the shower felt amazing however the smoke alarm kept beeping. When I checked in around 9:00 PM Thursday and entered the room I noticed the smoke alarm was beeping. I called down to have the battery changed and the responded immediately and the beeping stopped until 6:12 AM the next morning. I went down for a cup of coffee Around 7 AM and informed them that the smoke alarm was beeping again, they advised they will make a note for someone to look into it. Around 9:45 AM they let me know they were going to fix it. I went out for a few hours and when I came back the lock was reset and my key card was not working to enter the room causing me to go back downstairs to get them to reset my card, while doing this they advised me the smoke alarm was fixed and would not be going off. Then at 1:21 AM I woke up to the smoke alarm beeping once again. I don’t know if the alarm is at its 10 year life span or what the situation is, but I think management needs to look deeper into this because if there were a major emergency and the smoke alarm is not properly working, the person in that room may not be able to respond to it.
Stayed 2 nights in Apr 2025

6/10 Okay

Kimberly

Liked: Room comfort
Disliked: Staff & service
First off the front desk person was not welcoming. Also I didn't appreciate her taking a copy of my license and she told me there would be a hold on my credit card so she needed that also. Front desk person the next morning told me there was no hold on my credit card. At first sight the hotel looks fine, recently refreshed with paint and went from Super 8 to Quality. The hallways on the first level reminded me of prison and FREEZING cold.White walls dark doors and the numbers on the right hallway are wonky. The room 135 was also freezing, very clean, recently refreshed. The heater seemed older but worked well but the bathroom remained cold. The mattress was fabulous, wish I knew the name. After getting situated after traveling all day, ready for sleep there was a beep. Loud disturbing beep. We tried to ignore it but after an hour my husband went to the front desk and we changed rooms. Packed up walked past front desk down left hallway, room 105. Heater looked newer but hardly worked. Room was cold like hallways, bed was comfortable.
Stayed 1 night in Apr 2025

4/10 Poor

Robert

Business traveller
Disliked: Amenities
Property has been recently renovated so rooms are modestly updated with new bathroom fixtures and flooring. Overall feel is shabby and surrounding area is very rundown, just off I95. Coming in at night felt unsafe. Temperature control in the room was inconsistent and though it had a fridge and coffeemaker, lacked a microwave. On my first morning, the sink completely clogged. I reported it and it was repaired by the time I returned to the room 10 hours later.
Stayed 3 nights in Apr 2025

8/10 Good

Shawn

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

8/10 Good

Robert

Stayed 1 night in Apr 2025