No refrigerator or coffee maker but that was ok with me. Light switches didnât work. Electric sockets sparked and moved into wall. Thatâs if they worked at all. So as I slept I heard dripping noises and stepped off bed into a flooded room. Water dripping from ceiling and soaked wall by my bed. Compensation offered was another room if they could find one. Now this was at 8am. Checkout was 11am. A lot of good that would do.
Would only give me less than a third of what I paid as refund. Big whoop. Manager was Dorothy Jefferson. She was not someone that should deal with the public. Awful. When in jammies went to tell them she asked âwhat did you do?â As I was walking out of office she said âyou should thank god that I had a bed to sleep inâ. I was trying to be understanding but she finally pushed me over my limit. I could have been electrocuted with all the faulty wiring. Iâve been going to west Helena for twenty five years to the blues fest and will never again stay at the delta inn on hwy 49.
I hope that hotels.com doesnât recommend this place any longer as it will surely hurt your reputation.
Ps. Iâd like a full refund but sure Iâll never get it.
They was unprofessional they did not call tell nobody they cancel your room the lady up there was rude the people behind the desk was rude that's not good type of business me and my family and more people who was there she was rude I don't think that's good
The room had roaches and they refused to refund my money only giving 10 dollars back i only asked for half back because i understand how business works and i was refused that i will never go back
The room was never cleaned. The room was flooded while we were in it and when we reported it, staff alerted us that they know the room was flooded when it was assigned to us but they thought we were only going to be in the room one night not for our entire stay. Our room key kept being disabled and we were continually asked about checking out but were booked for several days, which was prepaid but they kept trying to recharge us.
Housekeeping came in the room at 8 am the lady at checkin desk was rude ...dead bigs in bathroom pd for a king siz bed n got 2 full size beds. No remote for tv n was told they didnt have any