Our initial impression was not great, admittedly, as the code for the lock was not working, and the whole family was being eaten alive by mosquitoes as we were on the phone with a property manager rep, trying to get in from any possible entrance. Once inside, though, we found the house to be a little dated, but very clean. My toddler loved jumping in the pool, and we all felt the beds were comfortable. We also really appreciated the quick customer service. They really did do all they could to try to figure out those door codes.