6/10 Satisfaisant
Alison P.
4 sept. 2020
A bit impersonal and unloved
The cottage itself is solidly built and the kitchen and bathrooms of good quality. The problems we had were with the quality of the furnishings etc and the difficulty, despite the admitted best efforts of the agent, in getting things resolved.
Both bedrooms had broken blinds. So we remained in the dark all week.
The kitchen bin lid didn’t shut. We got a new bin after 4 nights.
There were no vegetable knives. We got knives after 4 nights.
There were stains on the sofa and one of the occasional tables.
One of the cupboards was sticky to the touch. I suspect too much furniture polish.
Another table had a nearly completely broken leg.
The frying pan was past its best with a really wobbly handle.
There was a large, heavy slab for chopping on but no normal, lift able and washable chopping boards.
There were no bowls for food preparation or presentation. The agent says this will be addressed.
The living room furniture was generally flimsy. The place is due for redecoration, with pretty grubby walls.
We didn’t like the fact that the duvet was synthetic and the mattress cover rubber backed.
It’s not possible to contact the owner. The property is run by an agency in York, an hour plus away, who aren’t open on Saturday afternoons so we couldn’t even raise our concerns till Monday and they don’t have anyone nearby to sort things out.
It is further from the sea than we thought. The hotel grounds are lovely, wooded and expansive. It’s a 10 minute brisk walk to the end of the drive. From there you can scramble down to the beach. It’s another 20 minute walk to Sandsend. I wouldn’t recommend it if you have young children.
On the plus side, we liked the area, great beaches and cliff walks, and were happy to be kept awake by owls hooting in the woods.
Generally, though, over priced for the quality offered.