Staff were friendly & welcoming.
There is major refurbishment currently in progress, therefore access to the Reception Desk is limited (small doors either side of main entrance, or via a side door). Due to refurbishment, expect some noise / disruption.
I was in a newly refurbished room on the first floor (lift not in use)...although it was presented well, space at the end of the bed was limited (a squeeze between the bed & tv). The bed was large & comfortable. The bathroom was spacious, however the toilet roll holder was fitted too close, making sitting awkward.
Breakfast consisted of continental: cereals, fruit, yogurt, toast, danish pastries (although choice limited due to running out) & hot food: bacon, scrambled egg, sausage, mushrooms, grilled tomato (no fried egg / hash brown due to kitchen issue). The food was tasty.
The hotel has a spacious lounge area & a modern bar area. The hotel is ideally located for sights & attractions.