Comfort Inn - Pocono Mountains

2.5 star property

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Photo gallery for Comfort Inn - Pocono Mountains

Indoor pool
Free daily continental breakfast
Lobby
Lobby
Exterior

Reviews

6.8 out of 10

Popular amenities

  • Breakfast included
  • Pet-friendly
  • Parking included
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
At I 80 Rr 940, White Haven, PA, 18661
  • Place, Hickory Run State Park
    ‪1 min drive‬
  • Place, Lehigh Gorge State Park
    ‪3 min drive‬
  • Place, Penn Lake
    ‪4 min drive‬
  • Airport, Wilkes-Barre, PA (AVP-Scranton Intl.)
    ‪24 min drive‬

Room options

Standard Room, 1 King Bed, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Queen Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 4
  • 2 Double Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 22 sq m
  • Sleeps 2
  • 1 King Bed

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About this property

Comfort Inn - Pocono Mountains

Hotel in White Haven with indoor pool and free breakfast
Along with an indoor pool, this smoke-free hotel has a fitness centre and coffee/tea in a common area. Free continental breakfast, free WiFi in public areas and free self parking are also provided. Other amenities include a business centre, laundry facilities and a 24-hour front desk.
Comfort Inn - Pocono Mountains offers 100 accommodations with a safe and coffee/tea makers. Flat-screen televisions come with satellite channels. Guests can make use of the in-room fridges and microwaves. Bathrooms include complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include telephones along with free local calls (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Comfort Inn - Pocono Mountains gets good marks from our customers. During your stay, you'll be close to Jack Frost Mountain Resort. Free WiFi in public areas, free self-parking and an indoor pool are available.
  • Free continental breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Take a swim in the indoor pool
  • Amenities include a business centre, a gift shop and laundry facilities
  • On-site recreation includes a gym
  • Guests have good things to say about the accommodation for the cleanliness and overall comfort
  • 9 minutes by car from Split Rock Resort Indoor Waterpark and 11 minutes from Jack Frost Mountain Resort
  • Pets welcome for a fee (restrictions apply)
Comfort Inn - Pocono Mountains offers its guests an indoor pool and a fitness centre. WiFi is free in public spaces. You'll find a business centre on site. Free breakfast is served daily. A vending machine, an arcade/games room, and gift shops/newsstands are also featured at Comfort Inn - Pocono Mountains. Free self parking is available.

This White Haven hotel is smoke free.

Guests are served a free continental breakfast on weekdays from 6:00 AM to 9:00 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • Arcade/game room
  • Gym
  • Indoor pool

Family friendly

  • Arcade/game room
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business centre

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Lift
  • Tile flooring in room
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 6 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; check-in end time: 7:00 AM
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 25 per pet, per night
  • Maximum 2 (weight limit: 50 lb per pet)
  • Restrictions apply
  • For more information, you can reach out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 18 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 18 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • To make arrangements to bring your pet, contact the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Comfort Inn Pocono
Comfort Inn Pocono Mountain
Comfort Inn Pocono Mountain Hotel
Comfort Inn Pocono Mountain Hotel White Haven
Comfort Inn Pocono Mountain White Haven
Comfort Inn Pocono Mountains Hotel White Haven
Comfort Inn Pocono Mountains Hotel
Comfort Inn Pocono Mountains White Haven
Comfort Inn Pocono Mountains
Comfort Inn-Pocono Mountain Hotel White Haven
Comfort Inn White Haven
White Haven Comfort Inn
Comfort Inn Pocono Mountains
Comfort Inn - Pocono Mountains Hotel
Comfort Inn - Pocono Mountains White Haven

Comfort Inn - Pocono Mountains Reviews

Reviews

6.8
Rating 10 - Excellent. 242 out of 1004 reviews
Rating 8 - Good. 260 out of 1004 reviews
Rating 6 - Okay. 208 out of 1004 reviews
Rating 4 - Poor. 152 out of 1004 reviews
Rating 2 - Terrible. 142 out of 1004 reviews

6.4/10

Cleanliness

7.4/10

Staff & service

6.6/10

Amenities

6.0/10

Property conditions & facilities

Reviews

4/10 Poor

Shannon

Travelled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This place is run down. The breakfast wasn’t great…just your normal free breakfast. We were supposed to have a king room but got 2 full beds. I went to the front desk & she gave us a king bed and said she “upgraded” us to a suite free of charge but it was down in the basement type floor and sketchy. The suite just had a living room area but with no tv. I was hoping for the jetted tub…not a living area that we didn’t need or use. She wasn’t friendly either. And housekeeping didn’t come on day 2. That was our 2nd time staying there but we will not be staying there again.
Stayed 2 nights in Oct 2025

8/10 Good

Karen

Disliked: Property conditions & facilities
Good
Stayed 1 night in Oct 2025

2/10 Terrible

BRIAN

Travelled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Desk person was on the her cell phone watching videos. We waited over 5 minutes will she watched. Gave us a key card to a room that was already occupied embarrassing the couple already in it. Went back to front desk, she replied yes I knew I did that, no apology. Run down, dirty. The toilet and sink was backed up. The person at the front said she was too busy to deal with it. Said she'd give us a plunger. Many, including us went across the street to McDonalds for breakfast because the coffee was empty, out of eggs and sausage was cold. This place is a true nightmare.
Stayed 2 nights in Oct 2025

6/10 Okay

Jodi

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
Good enough to sleep in… housekeeping didn’t do a good job before our arrival (used soap in the shower, toilet paper resting on the holder, not on the roller). The handicap room, there was a 3/4 inch lip at the threshold to the bathroom. Making it inconvenient for anyone in a wheelchair to maneuver over.
Stayed 1 night in Oct 2025

8/10 Good

Rohit

Liked: Cleanliness, staff & service, property conditions & facilities
Good & clean
Stayed 2 nights in Oct 2025

4/10 Poor

Aline

Travelled with family, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Ladybugs all over the room… Breakfast is OK. Aircon not working
Stayed 1 night in Oct 2025

4/10 Poor

Kerry

Liked: Cleanliness

Not the best Comfort Inn I’ve ever stayed at.

Not very welcoming after a long drive. No smiles. WIFI was very poor. Bed was extremely uncomfortable. Toilet was “squished” into the bathroom in a diagonal position (very weird—that’s a first for us). See pictures below. They had Fox Television blaring in the breakfast room and wouldn’t change the channel because, as they said, “We watch it” meaning the desk clerk…in other words, it’s not for the hotel guests. Finally, the tv channel would go out every 5 minutes, freeze, and then come back.
Diagonal toilet.
Stayed 1 night in Oct 2025

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed here for a weekend festival over the summer. The accommodations were basic but convenient for being close to the event, which was exactly what I needed. My main frustration was that during my four-night stay, the TV never worked — and it seemed I wasn’t the only one having this issue. The staff did try to fix it a few times, but by the end of each night, I still couldn’t just relax and watch TV in bed. Since I was traveling alone, that was disappointing, and I ended up watching everything on my phone instead. I’m planning to attend the same festival again in 2026, but I’m honestly not sure if I’ll be staying here next time. It was a bit frustrating to pay the full weekend rate without having the full amenities that were listed when I booked. That said, the staff were fantastic — friendly, helpful, and very knowledgeable about the area, even giving me great sightseeing recommendations
Stayed 4 nights in Aug 2025

2/10 Terrible

Mary

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
WARNING!! Filthy!! Filthy!! Filthy!!! Bed Bugs!! Nasty!! I would'nt let a pig stay there!! Human excrement on floor in bathroom. Hallways disgustingly filthy. Floors in rooms were filthy! They had not seen a broom, mop or vacuum in weeks. The bed looked okay until I opened the covers to find BED BUGS!! YIKES!! Hair & mold in bathroom sink. I took pictures of all of this. The pictures of the property did not match what we saw in the interior. We went to the front desk to address to these issues and were told that Manager Eddie was off until Monday. I called Manager Eddie on Monday and was told he was not in today and was promply hung up on. This hotel puts a stain on all other Comfort Inns. The owner needs to nake sone drastic changes soon. I DEMAND A FULL REFUND!! I tried to upload some pictures, but this site seems to want to hide these problems
Stayed 1 night in Sep 2025

10/10 Excellent

Jacqueline

Liked: Staff & service
Stayed 1 night in Oct 2025

6/10 Okay

Patrick

Travelled with group
Liked: Room comfort
Stayed 1 night in Oct 2025

2/10 Terrible

Lauren

Disliked: Cleanliness, property conditions & facilities
Filthy. Bugs on ceiling. Water leaked through ceiling and flooded bathroom. An old Spring Matress. Terrible
Stayed 2 nights in Oct 2025

2/10 Terrible

Paul

Disliked: Staff & service
I called to cancell this multiple times because the concert was cancelled. The manager refused to cancell even though there was over a month he could have rebooked the room. I cannot beleive hotels.com is renting rooms that are uncancellable. I will NEVER USE HOTELS.COM OR THIS HOTEL CHAIN AGAIN IN MY LIFE!!!!
Stayed 1 night in Oct 2025

8/10 Good

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Light switch inside door didn't work
Stayed 4 nights in Oct 2025

2/10 Terrible

Linda

Travelled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Didnt eat in your dirty hotel.
Stayed 1 night in Oct 2025

8/10 Good

Kevin

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good centralized location for a weekend getaway in the Poconos with my main squeeze
Stayed 3 nights in Jul 2025

8/10 Good

Richard

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
breakfast was good. dinner at the attached restaurant was incredible!!!!!
Stayed 2 nights in Oct 2025

4/10 Poor

Dustin

Disliked: Cleanliness, property conditions & facilities
I am currently in the process of getting a full refund. This property was completely nasty. My wife and I ledt 1 hour after arriving.
Stayed 2 nights in Oct 2025

4/10 Poor

Lee

Travelled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
Very very very very Old building with minimal maintenance. No exhaust fan in the bathroom. It takes several hours to get the smell out when you go #2. Not returning to this place. Asked PM Receptionist for touristic places and directions at check in, but told us she is not from the area. AM receptionist was able to help. Gave us printed instructions to touristic places. Why couldn't PM receptionist do that? Instead, she was busy shoving food down when checking us in. We asked the same Qs. Bfast is just ok. Thank you AM receptionist.
Stayed 1 night in Sep 2025

6/10 Okay

bonnie

Liked: Cleanliness, staff & service
Stayed 2 nights in Sep 2025

8/10 Good

Haider

Travelled with family
Liked: Staff & service, room comfort
Disliked: Property conditions & facilities
Poorly maintained
Stayed 1 night in Sep 2025

6/10 Okay

Henry

Liked: Staff & service
Just OK
Stayed 3 nights in Sep 2025

10/10 Excellent

Juan

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great
Stayed 1 night in Sep 2025

6/10 Okay

Latesha

Stayed 3 nights in Sep 2025

6/10 Okay

Jennifer

Travelled with family
Disliked: Property conditions & facilities
We were on floor 2. It looks like it’s in the middle of renovations. Material laying on the floor. There was also a dog barking early morning in the room beside us.
Stayed 1 night in Sep 2025