Cloud 9 Inn

2.5 star property

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Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Front of property
Standard Suite, Multiple Beds, Kitchen | Room amenity
Free daily full breakfast
Standard Suite, Multiple Beds, Kitchen | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

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3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Allan & Jean Millar Centre
    ‪13 min walk‬
  • Rotary Park Outdoor Waterpark
    ‪5 min drive‬
  • Whitecourt Golf and Country Club
    ‪7 min drive‬

Room options

Standard Condo, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

Basic Room, 1 Queen Bed (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

Standard Room, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

Standard Double Room, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

Basic Room, 2 Queen Beds (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Suite, Multiple Beds, Kitchen

  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

Similar properties

About this property

Cloud 9 Inn

Hotel in Whitecourt with free breakfast and 24-hour front desk
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Cloud 9 Inn. During your stay, you'll be within walking distance of Scott Safety Centre. Features include free WiFi in public areas and free self-parking, plus dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Scott Safety Centre and Allan & Jean Millar Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Cloud 9 Inn. Free self parking is available.

Smoking is allowed in designated areas at this Whitecourt hotel.

Guests are served a free full breakfast daily from 5:30 AM to 8:30 AM.

Languages

English, Filipino, Korean

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
  • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 377 out of 621 reviews
Rating 8 - Good. 185 out of 621 reviews
Rating 6 - Okay. 45 out of 621 reviews
Rating 4 - Poor. 9 out of 621 reviews
Rating 2 - Terrible. 5 out of 621 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t judge a hotel by its cover!

George was amazing! At check-in, he noticed I was using crutches and upgraded me to a room that was better suited. Then the room that he gave had been smoked in, so he came with a new room key and helped me move to another room that had not been smoked in! I had a great sleep in a wonderful room, and this morning he checked in with me to make sure everything had been good. Breakfast was hot and fast with a good selection of juices, water, coffee types, muffins, breads, etc. Wonderful stay! Can’t wait until they finish all the renovations and the outside looks as good as the inside.
Stayed 1 night in May 2025

10/10 Excellent

Keith

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great place!

Great place reasobale prices.
Stayed 1 night in May 2025

2/10 Terrible

Lindsay

Stayed 1 night in May 2025

10/10 Excellent

Erin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in May 2025

10/10 Excellent

Lucy

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice clean renovated room. Friendly staff. Comfortable bed. Quiet. Lots of parking. Good breakfast.
Stayed 1 night in May 2025

8/10 Good

Mansoureh, Calgary

Liked: Cleanliness, staff & service
Friendly staff and clean rooms.
Stayed 1 night in May 2025

8/10 Good

Regina

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfortable Stay

This motel was obviously old and in need of renovations, it did look like the owner knew this and a lot of work was in progress. The room we stayed in had already been done, it was clean and everything in it was newer. The place that was set up as the breakfast room (included with our stay) was also nicely renovated and the breakfast being offered was the best of our entire trip.
Breakfast room 1
Breakfast room 2
Breakfast
Stayed 1 night in May 2025

10/10 Excellent

Ashley

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Renovations to the rooms are great! Very well priced aswell . Got a condo suit for under 200$ very satisfied .
Stayed 1 night in May 2025

10/10 Excellent

Cathy

Business traveller, Travelled with group

A great find.

The staff was very friendly and the rooms were 100% renovated properly. The room was quiet and super clean. They have a great breakfast with a sweet lady that works in the breakfast room. She makes your main breakfast for you hot and fresh plus there is lots of fruit yogurt muffins cookies juice coffee and tea. You will not go hungry here. The rims were a decent affordable price as well. We will be back
Stayed 2 nights in May 2025

8/10 Good

Jeffery

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
3 buildings, lots of Reno’s going on. Other than the renovations going on, the room was very comfortable, the staff were extremely friendly and welcoming, great breakfast would definitely stay there again!
Stayed 2 nights in May 2025

10/10 Excellent

Sojan

Liked: Cleanliness, staff & service, property conditions & facilities
They are doing the renovation. Worth it for the price.
Stayed 1 night in May 2025

10/10 Excellent

Rohan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were very genuine, kind and helpful. Hotel is going under renovation, however, I was lucky to have stayed in one of their newly renovated rooms. Couldn’t have asked for more. Hot breakfast was also provided!
Stayed 1 night in May 2025

10/10 Excellent

jean-guy

Good service!
Stayed 1 night in May 2025

8/10 Good

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Suite was newly renovated. Clean space. Breakfast was not good.
Stayed 1 night in Apr 2025

8/10 Good

Harvey

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Decent stay, they are updating the property, lots of room for our family
Stayed 1 night in Apr 2025

10/10 Excellent

Karlene

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this place, rooms are very nice, staff is super welcoming and helpful. I will always drive the extra bit to stay here if I can
Stayed 1 night in Mar 2025

10/10 Excellent

Steve

Travelled with family, Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our rooms were renovated and so comfortable! More renovations were happening currently.
Stayed 1 night in May 2025

10/10 Excellent

James

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They are doinggreat renovations and the free breakfast keeps me coming back
Stayed 2 nights in May 2025

8/10 Good

Shannon

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I stayed in a newly renovated room it was very clean and nice upgrades had been made to the room. The mattress was a bit firmer than I like. However received excellent service.
Stayed 2 nights in May 2025

10/10 Excellent

Feng

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Tammy, High Level

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in staff were amazing and very friendly. Property was clean and unit was the perfect size.
Stayed 3 nights in Apr 2025

8/10 Good

Yumi

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Marie

Travelled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
Everything great but bring your own pillow.
Stayed 1 night in Apr 2025

10/10 Excellent

THUY

Liked: Staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Nicholas

Liked: Cleanliness, staff & service, property conditions & facilities
Staff were excellent. Breakfast was great.
Stayed 1 night in Apr 2025