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Cloud 9 Inn

2.5 star property

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Photo gallery for Cloud 9 Inn

Standard Double Room, 2 Queen Beds, Kitchen | Champagne service
Front of property
Standard Suite, Multiple Beds, Kitchen | Room amenity
Free daily full breakfast
Standard Suite, Multiple Beds, Kitchen | Room amenity

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Pet-friendly
  • 24/7 front desk
  • Laundry
  • Housekeeping

Explore the area

View in a map
3559 Caxton St, Whitecourt, AB, T7S 1P4
  • Place, Scott Safety Centre
    ‪11 min walk‬
  • Place, Allan & Jean Millar Centre
    ‪13 min walk‬
  • Place, Whitecourt and District Forest Interpretive Centre
    ‪18 min walk‬

Room options

View all photos for Standard Room, 1 Queen Bed, Kitchen

Standard Room, 1 Queen Bed, Kitchen | 1 bedroom, desk, laptop workspace, soundproofing

Standard Room, 1 Queen Bed, Kitchen

8.6 out of 10
Excellent
(7 reviews)
  • 31 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Room amenity

Standard Room, 2 Queen Beds

9.4 out of 10
Exceptional
(8 reviews)
  • 27 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Double Room, 2 Queen Beds, Kitchen

Standard Double Room, 2 Queen Beds, Kitchen | Room amenity

Standard Double Room, 2 Queen Beds, Kitchen

8.0 out of 10
Very good
(1 review)
  • 31 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Economy Condo, Multiple Beds, Kitchenette (Pet Friendly)

  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Room, 1 Queen Bed

Room, 1 Queen Bed | 1 bedroom, desk, laptop workspace, soundproofing

Room, 1 Queen Bed

9.6 out of 10
Exceptional
(18 reviews)
  • 27 sq m
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Suite, Multiple Beds, Kitchen

Standard Suite, Multiple Beds, Kitchen | Room amenity

Standard Suite, Multiple Beds, Kitchen

  • 55 sq m
  • 1 bedroom
  • Sleeps 6
  • 3 Queen Beds

View all photos for Standard Condo, Multiple Beds, Kitchenette

Standard Condo, Multiple Beds, Kitchenette | Room amenity

Standard Condo, Multiple Beds, Kitchenette

10.0 out of 10
Exceptional
(4 reviews)
  • 68 sq m
  • 2 bedrooms
  • Sleeps 6
  • 3 Queen Beds

View all photos for Basic Room, 2 Queen Beds (Pet Friendly)

Basic Room, 2 Queen Beds (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Basic Room, 2 Queen Beds (Pet Friendly)

9.2 out of 10
Wonderful
(5 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Basic Room, 1 Queen Bed (Pet Friendly)

Basic Room, 1 Queen Bed (Pet Friendly) | 1 bedroom, desk, laptop workspace, soundproofing

Basic Room, 1 Queen Bed (Pet Friendly)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 Queen Bed

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About this property

Cloud 9 Inn

Hotel in Whitecourt with free breakfast and 24-hour front desk
Along with a meeting room, this hotel has dry cleaning and laundry facilities. Free full breakfast, free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, barbecues and a picnic area are on-site.
Cloud 9 Inn offers 110 air-conditioned accommodations with coffee/tea makers and a hairdryer. 50-inch LCD televisions come with premium cable channels. Fridges and microwaves are provided. Bathrooms include a combined bath/shower unit and complimentary toiletries.

This Whitecourt hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). An iron/ironing board and hairdryers can be requested. Housekeeping is provided on a daily basis.

Our customers tell us that they can't get enough of the free breakfast at Cloud 9 Inn. During your stay, you'll be within walking distance of Scott Safety Centre. Features include free WiFi in public areas and free self-parking, plus dry cleaning service. This property offers pet-friendly amenities, such as food and water bowls.
  • Free full breakfast served daily
  • Free WiFi
  • Free self-parking
  • Amenities include a meeting room, laundry facilities and multilingual staff
  • Guests have great things to say about the helpful staff and the breakfast
  • Within a 15-minute walk of Scott Safety Centre and Allan & Jean Millar Centre
  • Pets welcome for a fee (restrictions apply)
  • Pet-friendly amenities are available, including food and water bowls
Free breakfast is served daily. WiFi is free in public spaces. A terrace, barbecue grills, and a vending machine are also featured at the business-friendly Cloud 9 Inn. Free self parking is available.

Smoking is allowed in designated areas at this Whitecourt hotel.

Guests are served a free full breakfast daily from 5:30 AM to 8:30 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Free self parking on site
  • RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available daily 5:30 AM to 8:30 AM

Things to do

  • TV in common areas

Family friendly

  • Cot (surcharge)
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Upper floors accessible by stairs only
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 2 floors
  • 3 buildings
  • Built in 1979
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Cot (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Portable fan
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Early check-in subject to availability
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Contactless check-out
Late check-out subject to availability
Late check-out fee: 50 per cent of room rate

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • Pets: CAD 15 per pet, per night
  • Food and water bowls are available
  • Certain rooms only
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 2 children 4 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for CAD 15.0 per night.
  • Cots (infant beds) are available for CAD 10.0 per stay.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet fee: CAD 15 per pet, per night
  • Service animals are exempt from fees
  • Late check-out fee: 50 per cent of room rate (subject to availability)
  • Crib (infant bed) fee: CAD 10.0 per stay
  • Rollaway bed fee: CAD 15.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Only bookings from non-local guests are accepted; guests whose residence is within 3.10686 mi (5 km) of the property will not be allowed to check in
Safety features at this property include a fire extinguisher, a smoke detector and a first aid kit
Front desk staff will greet guests on arrival at the property.

We should mention

  • Up to 2 children aged 4 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Pets are welcome in specific rooms only, which can be requested by contacting the property directly at the number on your booking confirmation (please see the Fees section for related charges).

Property is also known as

Cloud 9 Inn Whitecourt
Cloud 9 Whitecourt
Cloud 9 Inn Hotel
Cloud 9 Inn Whitecourt
Cloud 9 Inn Hotel Whitecourt

Cloud 9 Inn Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 404 out of 660 reviews
Rating 8 - Good. 193 out of 660 reviews
Rating 6 - Okay. 48 out of 660 reviews
Rating 4 - Poor. 10 out of 660 reviews
Rating 2 - Terrible. 5 out of 660 reviews

9.2/10

Cleanliness

9.6/10

Staff & service

8.8/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

laurette

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent room and super breakfast!

The front desk person was very friendly upon our arrival. He upgraded us to a better room at no extra cost. The room had just been renovated and it was very modern and clean. The breakfast was plentiful and hot out of the kitchen. That was greatly appreciated.
Stayed 1 night in Aug 2025

10/10 Excellent

Dave

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is always helpful and friendly
Stayed 1 night in Aug 2025

10/10 Excellent

Jana

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Jessica

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great breakfast with lots of options, bery friendly and helpful staff.
Stayed 2 nights in Aug 2025

8/10 Good

Robyn

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff and the room were exceptional. The exterior of the property is a little dated, but the stay was good!
Stayed 1 night in Jul 2025

6/10 Okay

Michelle

Business traveller, Travelled with partner
Liked: Cleanliness, staff & service, amenities
Everything was great but mattresses were to hard
Stayed 1 night in Aug 2025

10/10 Excellent

Susan V

Liked: Cleanliness, staff & service, property conditions & facilities
Enjoyed staying at this motel. The staff were friendly and very helpful. The continental breakfast was very good and the service was excellent. Would definitely recommend this property.
Stayed 1 night in Aug 2025

10/10 Excellent

LORNE

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are wonderful and the breakfast was excellent!
Stayed 1 night in Aug 2025

10/10 Excellent

Victoria

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Maureen

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Clarissa

The room is clean and big
Stayed 1 night in Aug 2025

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I wish i could give the front desk personal 10*. They are amazing!!!! We all got the newly renovated rooms...the rooms are very spacious & very clean! Not one complaint or negative thot from us!!
Stayed 1 night in Aug 2025

10/10 Excellent

Cassandra

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone that we spoke to was very polite and friendly. They were all very personable and felt more like friends or family you hadnt seen in a while. We usually like to keep to ourselves and they were very respectful of that but were always there when we needed something. Great parking. Designated smoking areas. And they were doing construction throughout our stay and it was like they werent even there. Not bothersome at all. Very clean and recently renovated rooms. Overall very nice.
Stayed 3 nights in Aug 2025

8/10 Good

Roger

Liked: Cleanliness, staff & service
Stayed 4 nights in Aug 2025

10/10 Excellent

Daniel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

10/10 Excellent

Bev

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Ihor

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

8/10 Good

Katharine, Edmonton

Liked: Cleanliness, staff & service
Clean hotel. Great price, great service and good breakfast.
Stayed 1 night in Jul 2025

10/10 Excellent

michael, Airdrie

Liked: Cleanliness, staff & service, property conditions & facilities
All ways enjoy staying at cloud 9, the breakfast is amazing. Thks cloud 9
Stayed 1 night in Jul 2025

4/10 Poor

Matt

Business traveller
Liked: Cleanliness
Disliked: Room comfort

Cell Block 9

I'll start by saying I don't usually write reviews but this one deserves it. We were in a hotel/apartment building and the atmosphere was not comfortable. We arrived at midnight on a work trip. Upon entry to the room we had an immediate problem with no lighting, once we discovered the light was a malfunctioning sensor light we took the bulb out. Why there is a sensor light inside is odd. Then at 3am there was a constant banging noise for 2 hours 3-5am like someone was hitting a wall or door. 9am rolled around very quickly to drills and saws in the room directly beside us. I guess it was time to get up after 3.5 hours of sleep. Water pressure was terrible and we had dirty feet from the floor. Also the A/C unit had a dirty screen that I cleaned in the shower. Cloud 9 was more like Cell Block 9
Stayed 1 night in Jul 2025

10/10 Excellent

Twyla

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great place. Breakfast room is a bit hidden but great little place
Stayed 1 night in Jun 2025

10/10 Excellent

Valerie

Business traveller
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice and affordable

I like this hidden gem.
Stayed 1 night in Jul 2025

10/10 Excellent

Mahdieh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
They upgraded my room to a newly renovated one! Very nice looking room.
Stayed 1 night in May 2025

6/10 Okay

Marlon

Travelled with family
Disliked: Property conditions & facilities
Obvious stain on sofas
Stayed 1 night in Jul 2025