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Genetti Hotel, SureStay Collection by Best Western

2.5 star property

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Photo gallery for Genetti Hotel, SureStay Collection by Best Western

Ballroom
Fitness facility
Lobby
In-room safe, individually decorated, individually furnished
Free toiletries, hair dryer, towels, soap

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Free airport shuttle
  • Pet-friendly
  • Free Wi-Fi

Explore the area

View in a map
200 W 4th St., Williamsport, PA, 17701
  • Place, Williamsport/Lycoming Chamber of Commerce
    ‪2 min walk‬
  • Place, Community Theatre League
    ‪2 min walk‬
  • Place, Lycoming College
    ‪6 min walk‬
  • Airport, Williamsport, PA (IPT-Williamsport Regional)
    ‪8 min drive‬

Room options

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(12 reviews)
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(35 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, individually decorated, individually furnished

Standard Room, 2 Queen Beds, Accessible, Bathtub

7.6 out of 10
Good
(5 reviews)
  • 40 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.6 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 Double Bed, Non Smoking, Refrigerator & Microwave

7.0 out of 10
Good
(2 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Refrigerator & Microwave

9.0 out of 10
Wonderful
(41 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Standard Room, 1 King Bed, Non Smoking, Jetted Tub

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Standard Room, Multiple Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 5
  • 2 Queen Beds and 1 Double Bed

View all photos for Suite, 2 Queen Beds, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 2 Queen Beds, Non Smoking, Kitchenette

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Refrigerator & Microwave

8.4 out of 10
Very good
(8 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

8.2 out of 10
Very good
(10 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Bed

View all photos for Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, Multiple Beds, Non Smoking, Kitchenette (Living Room)

  • Sleeps 4
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 King Bed, Non Smoking, Kitchenette (Dining Table;Living Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette

  • Sleeps 2
  • 1 Queen Bed

View all photos for Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

In-room safe, individually decorated, individually furnished

Suite, 1 Queen Bed, Non Smoking, Kitchenette (Living Room)

8.0 out of 10
Very good
(1 review)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

In-room safe, individually decorated, individually furnished

Standard Room, 2 Double Beds, Refrigerator & Microwave, Pool View

8.6 out of 10
Excellent
(9 reviews)
  • Sleeps 4
  • 2 Double Beds

Two Queen Room

  • Sleeps 4

Two Double Room

  • Sleeps 4

Two Double Room with Pool View

  • Sleeps 4

Accessible Two Queen Room with Bathtub

  • Sleeps 4

King and Double Room

  • Sleeps 5

Queen Room

  • Sleeps 2

King Room

  • Sleeps 2

King Room with Whirlpool

  • Sleeps 2

Two Queen Suite with Kitchenette and Sitting Area

  • Sleeps 4

Queen Suite with Kitchenette

  • Sleeps 2

King Suite

  • Sleeps 4

King and Double Suite

  • Sleeps 4

Two Queen Suite with Kitchenette and Sofabed

  • Sleeps 6

King and Queen Suite with Kitchenette

  • Sleeps 4

Two Queen and Double Room

  • Sleeps 5

Double Room

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Flat Screen Television, Kitchenette, Sitting Area, Desk, High Speed Internet Access

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Kitchenette, Living Room, Dining Table, Flat Screen Television, High Speed Internet Access

  • Sleeps 2

Suite-1 Queen Bed, Non-Smoking, Living Room, Kitchenette, Flat Screen Television, Desk, High Speed Internet Access

  • Sleeps 2

Suite-1 King Bed, Non-Smoking, Whirlpool, Flat Screen Television, Desk, Microwave and Refrigerator, High Speed Internet Access

  • Sleeps 2

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About this property

Genetti Hotel, SureStay Collection by Best Western

Hotel in Williamsport with free breakfast and free airport shuttle
This hotel features a restaurant, a fitness centre and a bar/lounge. Free buffet breakfast is provided, as well as free WiFi in public areas, free self parking and a free airport shuttle. Other amenities include a conference centre, coffee/tea in a common area and a seasonal outdoor pool.
Genetti Hotel, SureStay Collection by Best Western offers 208 air-conditioned accommodations with a safe and coffee/tea makers. Each accommodation is individually furnished and decorated. Flat-screen televisions come with cable channels. Fridges and microwaves are provided. Bathrooms include complimentary toiletries and hairdryers.

This Williamsport hotel provides complimentary wireless Internet access. Business-friendly amenities include desk chairs and telephones; free local calls are provided (restrictions may apply). Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a fitness centre and a seasonal outdoor pool.

Children aged under 14 years old are not allowed in the swimming pool without adult supervision.

The recreational activities listed below are available either on-site or nearby; fees may apply.

The free breakfast at Genetti Hotel, SureStay Collection by Best Western gets high marks from our customers. During your stay, you're just a quick walk from Williamsport/Lycoming Chamber of Commerce. You'll find features such as free WiFi in public areas, free self-parking and a free round-trip airport shuttle.
  • Free buffet breakfast served daily
  • Free WiFi
  • Free self-parking and Motorhome/coach/lorry parking
  • Enjoy American cuisine while dining at Windows on 4th
  • Take a swim in the seasonal outdoor pool
  • Services include dry cleaning/laundry, a concierge and luggage storage
  • On-site recreation includes a gym
  • Guests have great things to say about the location and the convenient parking
  • Steps from Williamsport/Lycoming Chamber of Commerce and Community Theatre League
  • Free airport shuttle service
  • Dogs welcome for a fee (restrictions apply)
Genetti Hotel, SureStay Collection by Best Western offers its guests a fitness centre and a seasonal outdoor pool. There's a restaurant on site. You can enjoy a drink at the bar/lounge. Free breakfast is available daily. A computer station is on site and WiFi is free in public spaces.

Event space at this hotel measures 1035 square feet (96 square metres) and includes a conference centre. A vending machine, gift shops/newsstands, and coffee/tea in common area are also featured at Genetti Hotel, SureStay Collection by Best Western. A roundtrip airport shuttle is free (available 24 hours). Self parking is free.

Smoking is allowed in designated areas at this Williamsport hotel.

Guests are served a free buffet breakfast daily from 7:00 AM to 10:00 AM.
Windows on 4th – This restaurant specialises in American cuisine and serves breakfast, dinner and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Windows on 4th – This bar serves breakfast and dinner. A children's menu is available. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • 24-hour free return airport shuttle on request
  • Free self parking on site
  • Free RV/bus/lorry parking on site
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Windows on 4th
  • Windows on 4th

Things to do

  • Billiards/pool table
  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • In-room cot
  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station
  • Conference centre (1,035 square foot of space)
  • Meeting rooms

Outdoors

  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Lift
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 10 floors
  • Ballroom
  • Banquet hall
  • Built in 1922
  • Designated smoking areas
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free cot
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk chair
  • Free local calls
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: USD 26.5 per pet, per night, plus a deposit of USD 26.5 per night
  • Only dogs are allowed
  • Maximum 3 pets
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children 12 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are available for USD 10.6 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Pet deposit: USD 26.5 per night
  • Pet fee: USD 26.5 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.6 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Genetti Hotel, SureStay Collection by Best Western offers transfers from the airport. Please contact the property on the number on the booking confirmation with your arrival details prior to travel. Front desk staff will greet guests on arrival at the property.

We should mention

  • Please note that this property can refuse certain bookings for the purpose of group events or parties, which include pre-wedding stag/bachelor and hen/bachelorette parties.
  • The seasonal pool will open in May and close in August.
  • Pool access available from 10:00 AM to 10:00 PM
  • Children aged 12 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.

Property is also known as

Genetti
Genetti Hotel
Genetti Hotel Williamsport
Genetti Williamsport
Genetti Lycoming Hotel Williamsport
Genetti Lycoming Williamsport
SureStay Signature Collection Genetti Hotel Best Western
SureStay Signature Collection Genetti Best Western Williamsport
SureStay Signature Collection Genetti Best Western
SureStay Collection Best Western Genetti Hotel Williamsport
SureStay Collection Best Western Genetti Hotel
SureStay Collection Best Western Genetti Williamsport
SureStay Collection Best Western Genetti
SureStay Signature Collection Genetti Hotel by Best Western
SureStay Signature Collection By Best Western Genetti Hotel 
Genetti Hotel SureStay Collection by Best Western
SureStay Collection By Best Western Genetti Hotel
Genetti Hotel, SureStay Collection by Best Western Hotel
Genetti Hotel, SureStay Collection by Best Western Williamsport

Genetti Hotel, SureStay Collection by Best Western Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 609 out of 1001 reviews
Rating 8 - Good. 226 out of 1001 reviews
Rating 6 - Okay. 100 out of 1001 reviews
Rating 4 - Poor. 45 out of 1001 reviews
Rating 2 - Terrible. 21 out of 1001 reviews

8.8/10

Cleanliness

9.4/10

Staff & service

8.4/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Tabitha, mill hall

Travelled with family, Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We love this place! Two stays in the past month, and we’re going back November 1st for the murder mystery event! Can’t wait! If you haven’t been to the gennetti, or windows on 4th your missing out!
Stayed 1 night in Oct 2025

10/10 Excellent

Joseph, Kingsport

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything has been perfect so far and the staff is very nice.
Stayed 1 night in Sep 2025

6/10 Okay

Rocio

Travelled with family
Liked: Cleanliness, staff & service, amenities
Room was clean ans staff was great. The hotel was a bit outdated
Stayed 3 nights in Sep 2025

6/10 Okay

Thomas

Travelled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Property is stale to be kind. Nice staff but facility is in need of upgrades.
Stayed 2 nights in Sep 2025

8/10 Good

Marianne

Liked: Cleanliness, staff & service, amenities
This is a charming old hotel that could use some sprucing up, however the bed was really comfortable and the shower nice.
Stayed 1 night in Sep 2025

10/10 Excellent

Richard

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Been staying here for years. Continues to be a great value.
Stayed 1 night in Sep 2025

4/10 Poor

Lauren

Travelled with group
Disliked: Amenities, property conditions & facilities
It need a serious update with the beds & mattress … The blanket & sheets was very old worn out, uncover sockets,not somewhere that I would stay again …
Stayed 2 nights in Sep 2025

10/10 Excellent

John

Travelled with partner
Liked: Amenities
Close to I-180. Pleasant “retro” style and quiet.
Stayed 1 night in Sep 2025

2/10 Terrible

Diana

Travelled with family
Disliked: Cleanliness, property conditions & facilities

Dirty, stinky, rundown.

Our first room was filthy and wreaked of cigarettes and mold. It was an exterior room like a motel and just looked completely rundown. We go to the front desk, and get assigned a new room. We get to that room to find the door open. Dirty wet rags on the dresser. An overwhelming stench of mold was coming from the bathroom. We open the door to find it a complete mess, the sink leaking into the cabinet that was full of black mold. We go back to the front desk, show them the pictures, and the manager says “I know what it looks like. I don’t need to see your pictures. I thought they cleaned it up”. Meaning he knew he was putting us in a room with black mold. We get assigned a third room. There was a nasty, stained over stuffed reclining chair. The toilet backed up, and we had to call the front desk. Manager, practically laughing “you guys aren’t having any luck”. At this point we were just over the whole ordeal. Had there been vacancy at another hotel, we would not have stayed.
Stayed 2 nights in Sep 2025

6/10 Okay

Sandra

Travelled with partner
Liked: Cleanliness
Disliked: Amenities
Beautiful old building, clean everywhere. furniture in room very worn. Rooms need love. The worst air conditioners. Loud, noisy. on and off every couple minutes no matter what setting you put it on. No sleep. Next day the FD said they controlled, we asked them to adjust. 2nd night on.off a little longer in between. We suggest you partner with Penn Tech hvac students and prestigious local contracters to update the building. It would give them experience, respect of older building and someone can probably find a Grant to cover some of the project. We had a drink in the bar 2nd night I (female) went to the restroom, after my business I open stall door to a male with a garbage bag, he quickly ducked into another stall. He didnt say a word. I was washing my hand alongside another female and we were both like what the hell. He didnt come out of that stall while we were there. At checkout the Fd guy could not be bothered to get up and address departing guests. Several of us stood there with our keys in hand, he looked up and said we could leave them there. I will shoutout to the male today 9/21/25 who we saw in several areas cleaning, bent over and picked stuff off floor and outside. We thought it would be a nice change but we are sticking with Marriot.
Stayed 2 nights in Sep 2025

10/10 Excellent

Tabitha, mill hall

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The bar was awesome. The drinks were amazing. The staff was in bartenders were super sweet. Enjoyed the conversation. Our room was magnificent. Can’t wait to stay again.
Stayed 1 night in Sep 2025

8/10 Good

Lori

Stayed 1 night in Aug 2025

10/10 Excellent

Holly

Stayed 1 night in Aug 2025

10/10 Excellent

Roy

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was very nice
Stayed 1 night in Sep 2025

4/10 Poor

Joe, Williamsport

Disliked: Cleanliness
They kept my deposit and the room was left in great condition.
Stayed 4 nights in Aug 2025

6/10 Okay

Christopher

Travelled with family
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Nice staff and good location but needs updating badly.
Stayed 2 nights in Aug 2025

10/10 Excellent

Nilda

Stayed 1 night in Aug 2025

10/10 Excellent

Whitney, Phoenixville

Travelled with family
Liked: Cleanliness, amenities
Lovely spot!
Stayed 2 nights in Sep 2025

8/10 Good

Lawrence

Liked: Cleanliness, staff & service, property conditions & facilities
Great deal for the price. "Old" feel and the bathroom was small. Better choice than the chain hotels in town. Staff friendly and dinner and breakfast buffet were good.
Stayed 1 night in Sep 2025

8/10 Good

Rhonda

i like the location
Stayed 2 nights in Aug 2025

10/10 Excellent

Stephanie

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2025

10/10 Excellent

Donald

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A place with character

Genetti Hotel has a century of stories and celebrities who have stayed there. The hotel has charm and elegance, while maintaining up to date amenities.
Stayed 1 night in Sep 2025

10/10 Excellent

Mary

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Check in was quick & easy - staff at front desk were friendly & professional. Room was nice - clean & well-maintained. Beds were comfortable. Breakfast was great. We stayed during "First Friday," which was fun - a really nice community event. There were plenty of restaurants within a short walk. Definitely recommend.
Stayed 1 night in Sep 2025

10/10 Excellent

Edmund

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2025

6/10 Okay

Robin

Stayed 1 night in Sep 2025