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Hotel Ballast Wilmington, Tapestry Collection by Hilton

4.0 star property

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Photo gallery for Hotel Ballast Wilmington, Tapestry Collection by Hilton

Terrace/patio
Exterior
Premium bedding, down duvets, pillow-top beds, in-room safe
Lobby
Terrace/patio

Reviews

8.2 out of 10
Very good

Popular amenities

  • Free airport shuttle
  • 24/7 front desk
  • Bar

Explore the area

View in a map
301 N Water St, Wilmington, NC, 28401
  • Place, Riverwalk
    ‪1 min walk‬
  • Place, Cape Fear Community College
    ‪3 min walk‬
  • Place, Wilmington Convention Center
    ‪6 min walk‬
  • Airport, Wilmington, NC (ILM-Wilmington Intl.)
    ‪7 min drive‬

Room options

View all photos for Room, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed (Historic View)

8.4 out of 10
Very good
(60 reviews)
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, River View

Room, 1 King Bed, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, River View

8.6 out of 10
Excellent
(59 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds (Historic View)

8.0 out of 10
Very good
(57 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Room, 2 Double Beds, River View

Room, 2 Double Beds, River View | Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 2 Double Beds, River View

8.4 out of 10
Very good
(38 reviews)
  • River view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom

8.4 out of 10
Very good
(5 reviews)
  • 1 bedroom
  • River view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom (Bridal)

Suite, 1 Bedroom (Bridal) | Living area | Flat-screen TV

Suite, 1 Bedroom (Bridal)

  • 1 bedroom
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Junior Suite, 2 Double Beds (Historic View)

Lobby

Junior Suite, 2 Double Beds (Historic View)

9.2 out of 10
Wonderful
(5 reviews)
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 King Bed (Historic View)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 King Bed (Historic View)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Lobby

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • 1 bedroom
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, 1 Bedroom, Accessible, City View (Mobility)

Premium bedding, down duvets, pillow-top beds, in-room safe

Suite, 1 Bedroom, Accessible, City View (Mobility)

  • 1 bedroom
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility, Roll-in Shower)

8.4 out of 10
Very good
(10 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

Premium bedding, down duvets, pillow-top beds, in-room safe

Room, 1 King Bed, Accessible, River View (Mobility & Hearing, Roll-in Shower)

8.8 out of 10
Excellent
(3 reviews)
  • River view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

Lobby

Suite, 2 Double Beds, Accessible, Bathtub (Mobility & Hearing)

  • 1 bedroom
  • Sleeps 4
  • 2 Double Beds

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About this property

Hotel Ballast Wilmington, Tapestry Collection by Hilton

Art Deco hotel with free airport shuttle and 24-hour fitness centre
An outdoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. Free WiFi in public areas and a free airport shuttle are also provided. Additionally, a bar/lounge, a snack bar/deli and a coffee shop/cafe are on-site. Housekeeping is available on request.
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers 272 air-conditioned accommodations with laptop-compatible safes and a safe. Pillowtop beds feature down duvets and premium bedding. Flat-screen televisions come with premium cable channels. Bathrooms include baths or showers, complimentary toiletries and hairdryers.

Guests can surf the web using complimentary wired and wireless Internet access. Business-friendly amenities include desks and telephones. Additionally, rooms include coffee/tea makers and an iron/ironing board. Housekeeping is offered on request and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an outdoor pool and a 24-hour fitness centre.

The recreational activities listed below are available either on-site or nearby; fees may apply.

Hotel Ballast Wilmington, Tapestry Collection by Hilton's great location gets high marks from our customers. During your stay, you're just a quick walk from Riverwalk. Enjoy features like free WiFi in public areas and a free round-trip airport shuttle, plus an outdoor pool.
  • Free WiFi and wired Internet
  • Enjoy pool views while dining at Board & Barrel
  • Full breakfast served weekends for a fee
  • Valet parking and self-parking available for a fee
  • Take a swim in the outdoor pool
  • Services include dry cleaning/laundry, a concierge and tour or ticket assistance
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the location and the helpful staff
  • Steps from Riverwalk and 3 minutes on foot from Cape Fear Community College
  • Free airport shuttle service
Hotel Ballast Wilmington, Tapestry Collection by Hilton offers its guests an outdoor pool and a 24-hour fitness centre. Along with a restaurant and a coffee shop/cafe, there's a snack bar/deli on site. You can enjoy a drink at the bar/lounge. A computer station is on site, and both WiFi and wired Internet are free in public spaces.

A business centre and 15 meeting rooms are available. Event space at this hotel measures 20000 square feet (1858 square metres) and includes conference space. A terrace, a vending machine, and multilingual staff are also featured at the business-friendly Hotel Ballast Wilmington, Tapestry Collection by Hilton. A roundtrip airport shuttle is free (available 24 hours). Parking is available for a fee.

This 4-star Wilmington hotel is smoke free.

For a fee, guests can enjoy a full breakfast on weekends from 7:00 AM and 11:00 AM.
Board & Barrel – Overlooking the pool, this restaurant serves breakfast, lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available.
Buffalo Bayou – This coffee shop only serves light fare. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transport

  • 24-hour free return airport shuttle at scheduled times
  • Parking on site (USD 22 per day; includes in/out privileges)
  • Valet parking on site (USD 27 per day; includes in/out privileges)
  • Wheelchair-accessible parking available

Food and drink

  • Weekend full breakfast available 7:00 AM to 11:00 AM for a fee: USD 5 to 60 per person
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Board & Barrel
  • Buffalo Bayou

Things to do

  • 24-hour gym
  • Outdoor pool
  • TV in common areas

Family friendly

  • In-room cot
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (on request)
  • Multilingual staff
  • Tour and ticket assistance
  • Wedding services

Business services

  • 15 meeting rooms
  • 20,000 square feet of conference space
  • Business centre
  • Computer station

Outdoors

  • On a river
  • On the boardwalk/promenade
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Front entrance ramp
  • Handrails in stairways
  • Lift
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible pool
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • 9 floors
  • Art Deco architecture
  • Ballroom
  • Banquet hall
  • Built in 1970
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free cot
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; check-in end time: midnight
Contactless check-in and check-out are available
Late check-in subject to availability
Minimum check-in age - 21

Check-out

Check-out before 11 AM
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Rollaway/extra beds are available for USD 10.0 per night.
  • Free cots (infant beds)!

Payment types at the property

Important information

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for full breakfast: approximately USD 5 to 60 per person
  • Self-parking fee: USD 22 per day (in/out privileges)
  • Valet parking fee: USD 27 per day (in/out privileges)
  • Rollaway bed fee: USD 10.0 per night

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit and window guards
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Hilton Riverside Hotel Wilmington
Hilton Riverside Wilmington
Hilton Wilmington
Hotel Ballast Wilmington Tapestry Collection Hilton
Riverside Hilton Wilmington
Riverside Wilmington
Wilmington Hilton
Wilmington Hilton Riverside
Wilmington Riverside
Wilmington Riverside Hilton
Hilton Wilmington Riverside Hotel Wilmington
Hilton Wilmington Riverside Hotel
Hilton Riverside
Hotel Ballast Tapestry Collection Hilton
Ballast Wilmington Tapestry Collection Hilton
Ballast Tapestry Collection Hilton
Hilton Ballast Wilmington Tapestry Collection by Hilton
Hotel Ballast Wilmington, Tapestry Collection by Hilton Hotel

Reviews

Hotel Ballast Wilmington, Tapestry Collection by Hilton Reviews

8.2

Very good

8.4/10

Cleanliness

8.6/10

Staff & service

8.0/10

Amenities

8.2/10

Property conditions & facilities

8.4/10

Eco-friendliness
Rating 10 - Excellent. 713 out of 1392 reviews
Rating 8 - Good. 308 out of 1392 reviews
Rating 6 - Okay. 196 out of 1392 reviews
Rating 4 - Poor. 98 out of 1392 reviews
Rating 2 - Terrible. 77 out of 1392 reviews

Reviews

10/10 Excellent

John

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel! Had a great stay! Amazing service.
Stayed 2 nights in Aug 2025

2/10 Terrible

Remika

Disliked: Cleanliness, property conditions & facilities
Rooms need renovation. Overall not clean
Stayed 1 night in Aug 2025

8/10 Good

Leidy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2025

10/10 Excellent

Richard

Business traveller
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything walkable
Stayed 1 night in Jul 2025

8/10 Good

Jean

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The room was of good quality, the personnel was nice.
Stayed 2 nights in Aug 2025

8/10 Good

Judy

Travelled with family, Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No refrigerator in the room. $22 to park. You have parking spaces, it should be included in price of the room. Only one ground entrance that we found, by the pool/restaurant. Room was very clean and nice. The bed was very comfortable and hallway was quiet during the night. Would have appreciated a refrigerator in the room to keep our waters cold. Front desk person was nice but more than once I told her I couldn't hear her (other noise at the desk) and she didn't bother to try and raise her voice. The valet guys were EXCELLENT! They directed traffic, opened door for us to go in the hotel, asked if they could help us.
Stayed 1 night in Aug 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2025

10/10 Excellent

Susan

Travelled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The woman who checked us in is named Erica. My daughter and I booked separate rooms, but she made sure that our rooms were close together. She was so friendly and real. Her welcoming us set such a positive tone for our stay.
Stayed 2 nights in Aug 2025

6/10 Okay

Maria

Travelled with partner, Travelled with group
Disliked: Staff & service, amenities, property conditions & facilities
As someone who is a Hilton Honors member and an HGV owner, I never hesitate to stay at a Hilton property. However, this was a huge disappointment for the Hilton brand. Upon arrival we asked for a luggage cart and were told that people take them to their room and do not bring them back so they didn't know where any were located. No one offered assistance to help with luggage or locate at cart. When we got to the room, we discovered there was no refrigerator or microwave in the room. The ice machine on our floor wasn't working. There were no vending machines on our floor. The floor below us wouldn't not accept our key to enter the vending area. We finally located ice on the floor above us but then discovered there was no lid on the ice bucket, only one glass in the room and 2 paper coffee cups. We were offered a cooler but one was never delivered. The second day of our stay we had to actually request housekeeping and they didn't show up until after 6:00 pm. The ladder in pool was broken and there was no caution sign or any kind of warning. The staff was not very friendly at all. The only thing about the entire property that actually met what I consider a Hilton standard was the steakhouse, (which only rents the space from the hotel but is not owned by it). Also they charge $22 per day for parking in an open lot, not covered parking. So basically for almost $200 per night, if I return to Wilmington again, I will definitely find somewhere else to stay.
Stayed 4 nights in Aug 2025

10/10 Excellent

Charles

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff, unique facilities, feels like home
Stayed 2 nights in Aug 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Overnight Trip

Stayed 1 night in Aug 2025

8/10 Good

Laura

Stayed 3 nights in Aug 2025

10/10 Excellent

Roberta

Travelled with family
Clean, quiet, would like a coffee bar for early morning coffee drinkers
Stayed 1 night in Aug 2025

8/10 Good

Renee

Travelled with partner
Staff nice. Downtown area is awesome.
Stayed 3 nights in Aug 2025

10/10 Excellent

Precious

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2025

8/10 Good

Cindy

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
It was in a very nice area of town very walkable especially with the boardwalk. Lots of places to eat around the hotel. The negative part was the cart we used was messed up, couldn't find another one. Ice machine near our room was broken so you had a bit of a walk. The room we had was a suite. The living room side had NO air because it didnt work, the bedroom was nice and cool. Had a bad smell coming in through vents in living room like when you first turn on a heater. Called the front desk but no one came. Didnt have but 1 drinking glass 1 coffee cup. Ended up getting all that and towels wash cloths. Toilet paper, Cups on our own. It was disappointing considering the price we paid per night. I expected more and better than what was there. Updates have been made but minor repairs would help. Iron was horrible. Erica at checkin was always friendly, remembered my name. She made the stay. The others at the desk were not friendly.
Stayed 4 nights in Aug 2025

10/10 Excellent

Felicia

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location, hotel hospitality, neighborhood, shops, and view were perfect. I would stay again. Last, the food from the hotel restaurant was very tasty.
Stayed 2 nights in Aug 2025

10/10 Excellent

George

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Aug 2025

10/10 Excellent

Dale

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice!!!!
Stayed 1 night in Aug 2025

8/10 Good

Joyce

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Pool steps broken and dangerous. Requested a room with city view but our window looked out on the roof section with 6 huge air conditioners. NO view. Requested a change but it was not a lot better but we stayed there as we had already changed rooms. Rusty equipment and trash out that window. Normally love this hotel but this was disappointing.
Stayed 2 nights in Aug 2025

4/10 Poor

Sandra

Disliked: Cleanliness, property conditions & facilities
The Hotel is in a generally bad condition and needs to be renovated. The rooms were poorly cleaned and smelled musty. Unfortunately there were no fridges in the rooms. The Hotel is significantly overrated and isn't worth the high price.
Stayed 2 nights in Aug 2025

2/10 Terrible

Jennifer

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Tried to cancel this reservation over a month ago everyone ignored me and said no. Like this place doesn't make enough money off people already. Zero percent flexible and not kind at all.
Stayed 1 night in Aug 2025

4/10 Poor

Chadwick Lee

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
The property site lighting and accent lighting was shining in the window. The room had blackout shades, but that did not block out the light that was coming in and around it so this kept the room dimly lit all night.
Stayed 1 night in Aug 2025

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2025

6/10 Okay

nicholas

Amazing location, Pool and service by the pool is not what is suppose to be for a hotel of that level.
Stayed 2 nights in Jul 2025