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Four Points by Sheraton Windsor Downtown

3.0 star property

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Photo gallery for Four Points by Sheraton Windsor Downtown

Lobby
Room, 1 Queen Bed, City View | Premium bedding, desk, blackout curtains, iron/ironing board
Restaurant
Indoor pool
Lobby

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pet-friendly
  • Free Wi-Fi
  • Air-conditioning

Explore the area

View in a map
430 Ouellette Ave, Windsor, ON, N9A1B2
  • Place, Detroit Windsor Tunnel
    ‪2 min walk‬
  • Place, Caesars Casino
    ‪5 min walk‬
  • Place, Adventure Bay Family Water Park
    ‪7 min walk‬
  • Airport, Windsor, ON (YQG)
    ‪21 min drive‬

Room options

View all photos for Room, 1 King Bed, City View

Room, 1 King Bed, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed, City View

9.2 out of 10
Wonderful
(18 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 King Bed
  • Free Wi-Fi

View all photos for Room, 1 King Bed with Sofa bed, City View

Room, 1 King Bed with Sofa bed, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 King Bed with Sofa bed, City View

9.0 out of 10
Wonderful
(6 reviews)
  • 23 sq m
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed
  • Free Wi-Fi

View all photos for Room, 2 Queen Beds, City View

Room, 2 Queen Beds, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 2 Queen Beds, City View

8.4 out of 10
Very good
(24 reviews)
  • 18 sq m
  • 1 bedroom
  • Sleeps 4
  • 2 Queen Beds
  • Free Wi-Fi

View all photos for Room, 1 Queen Bed, City View

Room, 1 Queen Bed, City View | Premium bedding, desk, blackout curtains, iron/ironing board

Room, 1 Queen Bed, City View

8.8 out of 10
Excellent
(36 reviews)
  • 18 sq m
  • Sleeps 2
  • 1 Queen Bed
  • Free Wi-Fi

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About this property

Four Points by Sheraton Windsor Downtown

An indoor pool, a restaurant and a 24-hour fitness centre are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a bar/lounge, a 24-hour business centre and self parking. Housekeeping is available on request.
Four Points by Sheraton Windsor Downtown offers 147 accommodations with coffee/tea makers and a hairdryer. Beds feature premium bedding. A pillow menu is available. 49-inch Smart televisions come with cable channels and Netflix. Bathrooms include a combined bath/shower unit and complimentary toiletries.

Guests can surf the web using complimentary wireless Internet access. Business-friendly amenities include desks and telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at Four Points by Sheraton Windsor Downtown. During your stay, you're just a quick walk from Detroit Windsor Tunnel. Enjoy features like free WiFi in public areas, plus an indoor pool and a restaurant.
  • Free WiFi
  • Grab something to eat at the restaurant or stop for a drink at the bar/lounge
  • Self-parking available for a fee
  • Take a swim in the indoor pool
  • Amenities include a 24-hour business centre, 3 meeting rooms and convenience store
  • On-site recreation includes a 24-hour gym
  • Guests have great things to say about the helpful staff and the clean guestrooms
  • Within a 10-minute walk of Chrysler Theatre and Caesars Casino
  • Dogs welcome for a fee (restrictions apply)
Four Points by Sheraton Windsor Downtown offers its guests an indoor pool and a 24-hour fitness centre. There's a restaurant on site. You can enjoy a drink at the bar/lounge. A computer station is on site and WiFi is free in public spaces.

A 24-hour business centre and 3 meeting rooms are available. The business-friendly Four Points by Sheraton Windsor Downtown also features a garden, laundry facilities, and dry cleaning/laundry services. Limited parking is available for a fee and is offered on a first-come, first-served basis.

This 3-star Windsor hotel is smoke free.

The Social Grill – On-site restaurant. Guests can enjoy drinks at the bar.
The Social Grill – On-site bar. Open daily.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transport

  • Height restrictions apply for on-site parking
  • Parking on site (CAD 17.50 per night)
  • Limited on-site self parking
  • Wheelchair-accessible parking and van parking available

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • The Social Grill
  • The Social Grill

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business centre
  • 3 meeting rooms
  • Computer station

Outdoors

  • Garden
  • Vegetable garden

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Grab bar near toilet (51 centimetre high)
  • Height-adjustable showerhead
  • Lever door handles
  • Lift (178 centimetre wide door)
  • Low-height electrical sockets in bathroom
  • Low-height view port in door
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business centre
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to lift
  • Wheelchair-accessible public bathroom
  • Wheelchair-accessible registration desk (132 centimetre high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 8 floors
  • Banquet hall
  • No plastic coffee stirrers
  • No plastic drinking straws
  • Non-plastic coffee stirrers available
  • Smoking not allowed
  • Some LED lighting used
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Blackout drapes
  • Pillow menu
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 49-inch smart TV with cable channels
  • Netflix

Food and drink

  • Coffee/tea maker

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating
  • Iron/ironing board
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; check-in end time: anytime
Minimum check-in age - 19

Check-out

Check-out before noon
Contactless check-out
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
Information provided by the property may be translated using automated translation tools

Access methods

Staffed front desk

Pets

  • Pets: CAD 60.00 per accommodation, per stay
  • Only dogs are allowed
  • Maximum 2 (weight limit: 30 lb per pet)
  • Pets cannot be left unattended
  • Certain rooms only, restrictions apply
  • You can request a pet-friendly room by reaching out to the property at the number on the booking confirmation
    • Service animals are exempt from fees.

Children and extra beds

  • Children are welcome.
  • Kids stay free! Up to 4 children 17 years old and younger stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200.00 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Self-parking fee: CAD 17.50 per night
  • Pet fee: CAD 60.00 per accommodation, per stay
  • Service animals are exempt from fees

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
Front desk staff will greet guests on arrival at the property.

We should mention

  • Pool access available from 6:00 AM to 10:00 PM
  • Up to 4 children aged 17 years old and younger stay free in the same room as the parent or guardian when using existing bedding.
  • Registered guests are the only ones allowed to be in guestrooms.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.
  • Pets are welcome in certain rooms only; other restrictions apply (please see the Fees section for related charges). To make arrangements for your pet, contact the property directly at the number on your booking confirmation.
  • This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly).

Property is also known as

Holiday Inn Hotel Windsor Downtown
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Four Points by Sheraton Windsor Downtown Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 527 out of 916 reviews
Rating 8 - Good. 233 out of 916 reviews
Rating 6 - Okay. 80 out of 916 reviews
Rating 4 - Poor. 34 out of 916 reviews
Rating 2 - Terrible. 42 out of 916 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

Reviews

Verified

10/10 Excellent

Hailey

Liked: Staff & service, amenities, property conditions & facilities
Great hotel!
Stayed 1 night in Mar 2026
Verified

8/10 Good

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean room, friendly staff, nice pool and good restaurant with large portions!
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Kevin

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice and close to the casino!
Stayed 4 nights in Mar 2026
Verified

10/10 Excellent

Sarah

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the pool was great and not busy, room was clean and comfortable
Stayed 1 night in Mar 2026
Verified

8/10 Good

Diane

Liked: Staff & service, amenities
Great breakfast
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Vincent

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and very clean. The staff were amazing.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Lisa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Rooms were clean and beds were very comfortable. Staff were very helpful.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jarred

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great! Parking was easy! Stay was nice and quiet. So much so do there, you’re right downtown.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

Robert

Liked: Staff & service, amenities, property conditions & facilities
Amazing stay thank you!!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Israel

Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Staff was very courteous. Breakfast was good.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Trevor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good staff. Nice room.
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Kathleen

Liked: Cleanliness, amenities, property conditions & facilities
Awesome staff. Very nice room. Will stay again 10/10
Stayed 1 night in Nov 2025
Verified

10/10 Excellent

Craig

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super friendly staff from the front desk to housekeeping. The space is clean and access to the parking was good. I could see my car from my room lol. I would definitely recommend this hotel.
Stayed 2 nights in Feb 2026
Verified

8/10 Good

Kaela

Liked: Cleanliness, property conditions & facilities
Very kind staff and a seamless check in / check out. Wish the in-hotel restaurant was open more regularly though!
Stayed 2 nights in Nov 2025
Verified

10/10 Excellent

Mohamed

Liked: Cleanliness, staff & service, property conditions & facilities
Love it
Stayed 1 night in Mar 2026
Verified

8/10 Good

Greg

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean, staff was great, drinks at the bar are over-priced, and the breakfast was lacking. Overall, we had a good experience and would come back.
Stayed 2 nights in Feb 2026
Verified

10/10 Excellent

Roseda

Liked: Cleanliness, property conditions & facilities
Parking was hard to find.
Stayed 3 nights in Mar 2026
Verified

8/10 Good

Evan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel clean, staff nice, heads up breakfast not free.
Stayed 1 night in Feb 2026
Verified

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Love this hotel, EXTREAMLY clean room, staff does all they can to make sure you enjoy your stay, parking lot was under construction but manageable as long as you can judge the width of your car. I can't say enough good things about Four Points Windsor. Did not eat at the onsite restaurant.
Stayed 2 nights in Mar 2026
Verified

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, spacious room. Quick check in and quiet hotel.
Stayed 1 night in Jan 2026
Verified

10/10 Excellent

colin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy check in, clean room
Stayed 1 night in Dec 2025
Verified

8/10 Good

Diana

Liked: Cleanliness, amenities, property conditions & facilities
Staff at front desk was friendly and very helpful
Stayed 1 night in Dec 2025
Verified

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean room,
Stayed 1 night in Mar 2026
Verified

10/10 Excellent

Jerry

Liked: Cleanliness, staff & service, amenities
Nice room, good amenities and polite, courteous staff.
Stayed 1 night in Nov 2025