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Harte and Garter

2.0 star property

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Photo gallery for Harte and Garter

Exterior
Luxury Room | In-room safe, individually decorated, individually furnished, desk
Reception
Front of property
Luxury Room | View from room

Reviews

7.8 out of 10
Good

Popular amenities

  • Free WiFi

Explore the area

View in a map
31 High St, Windsor, England, SL4 1PQ
  • Place, Windsor Castle
    ‪1 min walk‬
  • Place, Windsor Racecourse
    ‪4 min drive‬
  • Place, LEGOLAND® Windsor
    ‪5 min drive‬
  • Airport, London (LHR-Heathrow)
    ‪15 min drive‬

Room options

View all photos for Luxury Room

Luxury Room | In-room safe, individually decorated, individually furnished, desk

Luxury Room

7.0 out of 10
Good
(4 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Luxury Room

Luxury Room | In-room safe, individually decorated, individually furnished, desk

Luxury Room

8.4 out of 10
Very good
(9 reviews)
  • City view
  • Sleeps 4
  • 2 Double Sofa Beds

View all photos for Luxury Room

Luxury Room | In-room safe, individually decorated, individually furnished, desk

Luxury Room

8.2 out of 10
Very good
(21 reviews)
  • City view
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room

Standard Room | In-room safe, individually decorated, individually furnished, desk

Standard Room

7.8 out of 10
Good
(19 reviews)
  • Sleeps 2
  • 1 Double Bed

View all photos for Basic Room

Basic Room | In-room safe, individually decorated, individually furnished, desk

Basic Room

8.8 out of 10
Excellent
(9 reviews)
  • Sleeps 1
  • 1 Single Bed

View all photos for Signature Double Room

Signature Double Room | In-room safe, individually decorated, individually furnished, desk

Signature Double Room

10.0 out of 10
Exceptional
(1 review)
  • 28 sq m
  • City view
  • Sleeps 2
  • 1 Double Bed

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About this property

Harte and Garter

Hotel in Windsor, a short walk to Windsor Castle
This smoke-free hotel features luggage storage and a front desk available during limited hours. Housekeeping is available on request.
Harte and Garter offers 49 accommodations, which are accessible via exterior corridors and feature a safe and complimentary bottles of water. This individually decorated and furnished accommodation includes desks. This Windsor hotel provides complimentary wireless Internet access. Bathrooms include a combined bath/shower unit, complimentary toiletries and hairdryers. An iron/ironing board, change of towels and change of bedsheets can be requested. Housekeeping is provided on request.
During your stay at Harte and Garter, you're just a quick walk from Windsor Castle.
  • Free WiFi
  • Services include luggage storage
  • Just a 4-minute walk from Thames River and 7 minutes on foot from Windsor Castle

Property amenities

Internet

  • Available in all rooms: Free WiFi

Parking and transport

  • No on-site parking available

Conveniences

  • Limited-hour front desk
  • Luggage storage

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)

Accessibility

  • No lift

More

  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Towels provided

Food and drink

  • Electric kettle
  • Free bottled water
  • Tea bags/instant coffee

More

  • Access via exterior corridors
  • Desk
  • Fan
  • Individual decor
  • Individual furnishings
  • Iron/ironing board on request
  • Laptop workspace
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: midnight
Late check-in subject to availability
Minimum check-in age - 15

Check-out

Check-out before 10:00 AM

Special check-in instructions

The front desk is open daily from 7:00 AM - midnight
Front desk staffed during limited hours

Access methods

Front desk (limited hours)

Pets

  • No pets allowed

Children and extra beds

  • Children are welcome.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards and cash
The front desk at this property is open daily from 7:00 AM - midnight.
Front desk staff will greet guests on arrival at the property.

Property is also known as

Harte and Garter Hotel
Harte and Garter Windsor
Harte and Garter Hotel Windsor

Reviews

Harte and Garter Reviews

7.8

Good

7.8/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

6.8/10

Property conditions & facilities

7.0/10

Eco-friendliness
Rating 10 - Excellent. 112 out of 296 reviews
Rating 8 - Good. 93 out of 296 reviews
Rating 6 - Okay. 47 out of 296 reviews
Rating 4 - Poor. 20 out of 296 reviews
Rating 2 - Terrible. 24 out of 296 reviews

Reviews

6/10 Okay

Paula

Business traveller
The hotel is in a great location in a very typically old british style but it needs a refurb. The room I had (superior) backed onto the bin area behind and at 5am there was a lot of activity with smashing glass etc.
Stayed 1 night in Jul 2025

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service, room comfort

Did the job but no wow factor

Only had a 1 night stay. Room was spacious and bed was comfortable. Lovely view of Windsor castle but balcony was very tatty. It was fairly clean and tidy in, however, the air con unit had some dust in it. One socket in the room didn't work and the bathroom light didn't turn off properly
Stayed 1 night in Jul 2025

6/10 Okay

christian

Stayed 2 nights in Jul 2025

10/10 Excellent

Gary

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good value for money clean tidy and peaceful nights sleep
Stayed 1 night in Jul 2025

4/10 Poor

Verified traveller

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Poor

We had been booked into the wrong room. Bed made up with duvet the wrong way round and two sachets of tea, one of which was torn and empty. Following day we returned to our room after a day out to find that the bed had not been made at all. Having spoken to reception that evening and the following day I was assured that the hotel would get back to me. They have not. Advertised as having a spa but there isn’t one.
Stayed 2 nights in Jul 2025

6/10 Okay

John

Travelled with partner
Disliked: Property conditions & facilities
The property does not list that it does not have air conditioning. If you complain they give you a fan and tell you to open a window onto a busy street. We couldn’t stay the 3 nights because of the heat and only asked for a refund for the last night and the property refused. This is a scam I would not stay there again.
Stayed 3 nights in Jun 2025

6/10 Okay

M

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities

Excellent view but needs work

Room was large & had great view of the castle right across the room. Unfortunately it is tired & the ceiling of the bathroom started leaking when it rained, worrying when it was coming through the light fitting. Quite a convaluted route through the building to get to the room
Stayed 2 nights in May 2025

6/10 Okay

Cynthia

Travelled with family
Liked: Cleanliness, property conditions & facilities
Awesome view of the castle! Staff was very accommodating. However, the first 2 nights the air conditioning was not working and it was very warm in the room. Windows didn’t stay open.
View from the window of the room
Stayed 4 nights in Jun 2025

8/10 Good

Mr M

Liked: Staff & service
Disliked: Property conditions & facilities

Great location at competitive price

Returned to hotel where we married in 2014. Since reopening, post-COVID, breakfast is no longer available and decor (especially carpets) looks tired. Our room overlooking castle was highly desirable, but subject to some road noise. Hotel management could improve guests’ enjoyment by providing information in room on history of the Harte and Garter, plus recommendations as to local attractions to visit.
Stayed 2 nights in Jul 2025

10/10 Excellent

Doug

Travelled with partner
Liked: Cleanliness, staff & service, amenities
Choice of large and small pillow.
Stayed 1 night in Jul 2025

4/10 Poor

Robert

Disliked: Cleanliness, property conditions & facilities

conned custommer

Did not honour booking agreement, we had to pay extra £50 for the room. they said there was a fault on the net and the price was wrong, also they said you Hotel.com knew this and had sent me a email informing me. If you did I never got one.we feel this was a con as they new if we did not pay we would have to start looking else where for a room.
Stayed 1 night in Jul 2025

4/10 Poor

Donna

Travelled with family
Disliked: Staff & service, amenities
Booked a room for 4 but only had 2 towels and no sheets for sofa bed.
Stayed 1 night in Jul 2025

4/10 Poor

Julian

Stayed 1 night in Jun 2025

10/10 Excellent

Claudia V

Stayed 1 night in Jun 2025

8/10 Good

Geoff

Stayed 4 nights in Jun 2025

2/10 Terrible

Paul

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Disgusting property
Stayed 1 night in May 2025

10/10 Excellent

Joshua

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel close to everything in the heart of Windsor, parking offsite but only a few minutes walk, the room was nice and big and had a great view of the castle. The bed was very comfy too
Stayed 1 night in Jun 2025

6/10 Okay

L

Disliked: Property conditions & facilities

Great location hotel desperate for refurbishment

The hotel is a great location for visiting the castle and Windsor in general however the rooms are tired and needs a refurbishment. We had a luxury room but it could have been a standard, the bathroom was small and the bathroom door looked like it had been ripped off its frame at some point. The room apparently had air conditioning but this did not work and there was a tower fan in the room which with the weather was no good.
Stayed 2 nights in Jun 2025

6/10 Okay

Alison

Disliked: Property conditions & facilities
Stayed 3 nights in Jun 2025

8/10 Good

Ann

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful old building directly opposite the castle spectacular view just a bit dated
Stayed 2 nights in Jun 2025

10/10 Excellent

Claire

Stayed 1 night in Jun 2025

4/10 Poor

Henry

Shower with no hot water for entire stay

Check in took a while as they tried to find a room for me (I had booked the date months in advance). We found the room had no hot water in the shower. We reported this to reception, they said it would be fixed while we were out for dinner. It wasn’t. We asked again, it still wasn’t fixed. A previous review said they had the same problem. I therefore assume it was a pre-existing problem, hence the delay in allocating our room. I told the receptionist how unhappy we were as we left. She said someone from “Customer Services” (I find it hard to believe this department exists) would contact us in the next hour. Needless to say no such contact was forthcoming. I also contacted them via the website and have had no response. If you ring the hotel reception it just rings then the line goes dead. The hotel itself is well positioned but is in serious need of refurbishment. Our recommendation would be to avoid this place.
Stayed 1 night in Jun 2025

10/10 Excellent

Allison

Liked: Cleanliness, amenities, property conditions & facilities
The property is undergoing renovations, but you cannot beat the proximity to Windsor Castle and the train station.
Stayed 2 nights in Jun 2025

8/10 Good

PAUL

Travelled with family, Travelled with partner
Liked: Cleanliness
Pro’s. You simply can’t get a better location or more central to Windsor. Staff are caring and extremely helpful. Con’s. This is an old hotel going through a process of renovation. You will find thread bare carpets and maintenance issues. It has a charm but its work in progress.
Stayed 2 nights in Jun 2025

4/10 Poor

Rachel

Disliked: Staff & service, property conditions & facilities
I booked a luxury room as our stay was a gift to my partner, the room was not luxury, it was tiny and standard at best. Not the pictures advertised and the air-con didn't work on the hottest day of the year so far. We were charged £30 to check in 2 hours early and when I saw the room I was gutted as it wasn't worth the £220 already paid, nevermind £250. We were in too much of a rush to complain as we were late for Ascot Races. Very Disappointed with it for the money.
Stayed 1 night in Jun 2025