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SureStay Plus by Best Western Windsor

2.5 star property

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Photo gallery for SureStay Plus by Best Western Windsor

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board
Property amenity
Lobby
Ballroom
Restaurant

Reviews

7.6 out of 10
Good

Popular amenities

  • Gym
  • 24/7 front desk
  • Housekeeping
  • Air conditioning
  • Parking included

Explore the area

View in a map
2530 Ouellette Avenue, Windsor, ON, N8X 1L7
  • Devonshire Mall
    ‪2 min drive‬
  • Detroit Windsor Tunnel
    ‪5 min drive‬
  • Caesars Casino
    ‪5 min drive‬
  • Windsor, ON (YQG)
    ‪7 min drive‬

Room options

View all photos for Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, Multiple Beds, Non Smoking, Refrigerator & Microwave

10.0 out of 10
Exceptional
(2 reviews)
  • 42 sq m
  • Sleeps 4
  • 2 King Beds

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, laptop workspace, blackout curtains, iron/ironing board

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 26 sq m
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

9.2 out of 10
Wonderful
(9 reviews)
  • 28 sq m
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave | Desk, laptop workspace, blackout curtains, iron/ironing board

Standard Room, 1 Queen Bed, Non Smoking, Refrigerator & Microwave

8.8 out of 10
Excellent
(31 reviews)
  • 26 sq m
  • Sleeps 2
  • 1 Queen Bed

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About this property

SureStay Plus by Best Western Windsor

Hotel with free breakfast, near Devonshire Mall
Along with a 24-hour fitness centre, this smoke-free hotel has WiFi in public areas and coffee/tea in a common area. Free full breakfast and free self parking are also provided. Other amenities include conference space, a 24-hour front desk and express check-out. Change of towels is available on request
SureStay Plus by Best Western Windsor offers 93 accommodations with coffee/tea makers and a hairdryer. Televisions come with premium cable channels. Bathrooms include baths or showers and complimentary toiletries.

In-room wireless Internet access (speed: 25+ Mbps) is available for a surcharge. Business-friendly amenities include desks and desk chairs, as well as telephones; free local calls are provided (restrictions may apply). Additionally, rooms include an iron/ironing board and blackout curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on a daily basis.

Recreational amenities at the hotel include a 24-hour fitness centre.
Our customers tell us that they can't get enough of the helpful staff at SureStay Plus by Best Western Windsor. During your stay, you'll be within walking distance of Devonshire Mall. Features include free breakfast and free self-parking, plus a 24-hour gym.
  • Free full breakfast served daily
  • Free self-parking and Motorhome/coach/lorry parking
  • WiFi for a fee
  • Amenities include meeting rooms, conference space and multilingual staff
  • On-site recreation includes a 24-hour gym
  • Guests have good things to say about the accommodation for the cleanliness and comfy beds
  • Just a 3-minute drive from Devonshire Mall and a few minutes from Detroit Windsor Tunnel
Free breakfast is served daily. WiFi and wired Internet are available in public spaces for a fee. Event space at this hotel measures 3498 square feet (325 square metres) and includes conference space. A 24-hour fitness centre, a vending machine, and multilingual staff are also featured at the business-friendly SureStay Plus by Best Western Windsor. Free self parking is available. A complete renovation of SureStay Plus by Best Western Windsor was completed in August 2024.

This Windsor hotel is smoke free.

Guests are served a free full breakfast on weekdays from 6:30 AM to 9:30 AM and at the weekend from 7:00 AM to 10:00 AM.

Property amenities

Internet

  • Available in all rooms: WiFi (surcharge)
  • In-room WiFi speed: 25+ Mbps
  • Available in some public areas: WiFi (surcharge); wired internet (surcharge)

Parking and transport

  • Free uncovered self parking on site
  • Free RV/bus/lorry parking on site

Food and drink

  • Free full breakfast available 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • In-room microwave
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Vending machine

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 3,498 square feet of conference space
  • Meeting rooms

Accessibility

  • No lift

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Renovated entire property - August 2024
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 43-inch TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; check-in end time: anytime
Minimum check-in age - 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
For any questions, please contact the property using the information on the booking confirmation

Access methods

Staffed front desk

Pets

  • No pets allowed, but service animals are welcome

Children and extra beds

  • Children are welcome.
  • Kids stay free! Children stay free when using existing bedding.
  • Rollaway/extra beds are not available.
  • Cots (infant beds) are not available.

Payment types at the property

Important information

Fees

Guests will be asked to pay the following charges at the property:

  • Deposit: CAD 200 per accommodation, per stay

We've listed all charges provided to us by the property.

Optional extras

The fees and deposits listed below will be charged at the time of service, check-in, or check-out.

  • Fee for in-room wireless Internet: CAD 0 per stay (rates may vary)
  • Fee for wireless Internet in public areas: CAD 0 per stay (rates may vary)
  • Fee for wired Internet in public areas: CAD 0 per stay (rates may vary)

This may not be a comprehensive list. Fees and deposits are subject to change and might not include tax.

You need to know

This property is managed by a professional host. The provision of housing is linked to their trade, business or profession.
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a carbon monoxide detector and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Front desk staff will greet guests on arrival at the property. For any questions, please contact the property using the information on the booking confirmation.

We should mention

  • Children stay free in the same room as the parent or guardian when using existing bedding.
  • Connecting/adjoining rooms are subject to availability and can be requested by contacting the property at the number on your booking confirmation.

Property is also known as

Howard Johnson Plaza Hotel Windsor
Howard Johnson Plaza Windsor
Howard Johnson Plaza Hotel Wyndham Windsor
Howard Johnson Plaza Hotel Wyndham
Howard Johnson Plaza Wyndham Windsor
Howard Johnson Plaza Wyndham
Surestay Plus By Best Windsor
SureStay Plus by Best Western Windsor Hotel
SureStay Plus by Best Western Windsor Windsor
Howard Johnson Plaza Hotel by Wyndham Windsor
SureStay Plus by Best Western Windsor Hotel Windsor

SureStay Plus by Best Western Windsor Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 410 out of 1149 reviews
Rating 8 - Good. 355 out of 1149 reviews
Rating 6 - Okay. 201 out of 1149 reviews
Rating 4 - Poor. 95 out of 1149 reviews
Rating 2 - Terrible. 88 out of 1149 reviews

7.6/10

Cleanliness

8.4/10

Staff & service

7.0/10

Amenities

7.2/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Cris

Business traveller
Liked: Cleanliness, amenities, property conditions & facilities
The front desk is very friendly, the room is nice and clean, with good price
Stayed 1 night in Jun 2025

10/10 Excellent

Parker

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Jun 2025

6/10 Okay

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ainsley

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing stay!
Stayed 1 night in Jun 2025

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was great from staff, breakfast, beds the rooms are clean..will definately stay here again.
Stayed 1 night in Jun 2025

8/10 Good

Nancy

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2025

10/10 Excellent

Ronald

Liked: Cleanliness
Clean. great waffle and free breakfast
Stayed 1 night in Jun 2025

10/10 Excellent

Amanda

Travelled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very friendly staff, clean building, room was great.
Stayed 1 night in Jun 2025

4/10 Poor

Nancy

Travelled with family, Travelled with partner
Very noisy. Can hear everything all night.
Stayed 2 nights in Jun 2025

10/10 Excellent

Deni

Stayed 2 nights in Jun 2025

8/10 Good

Rick

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in May 2025

10/10 Excellent

Tony

Travelled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean, quiet and modern look. Great value for price. Also a convenient location.
Stayed 1 night in Jun 2025

10/10 Excellent

Linda

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service and clean rooms. Just a note for people checking in. Check in time is 3pm. After I booked and paid, I received an email saying check in is at 4 pm, which is false! When I actually got to the location, the sign specifically said 3 pm. I asked the lady who checked me in when check in time was and she said 3 pm. She was shocked that I got an email stating 4 pm. So just a heads up check-in is at 3 pm and you will get amazing service at this location. 😃
Stayed 2 nights in Jun 2025

10/10 Excellent

Nassima

Stayed 1 night in Jun 2025

4/10 Poor

Tina

Liked: Staff & service
There were a whole bunch of young adults coming in and out quite late, blasting music and being very noisy on the stairs, lots of loud laughter and carrying on.
Stayed 1 night in Jun 2025

10/10 Excellent

Verified traveller

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Kenton

Stayed 3 nights in Jun 2025

10/10 Excellent

Joelle

Stayed 1 night in Jun 2025

10/10 Excellent

Johnathan

Stayed 2 nights in May 2025

6/10 Okay

Xin

Stayed 2 nights in May 2025

10/10 Excellent

Roryal

Liked: Cleanliness, amenities, property conditions & facilities
A fine example of getting more than you paid for. Absolutely perfect location thats minutes away from everything in the area. The best part of my stay in Windsor and I wouldn't hesitate to go back there again. Amazing friendly staff besides one are that smelt like drying paint everything else was perfect.
Stayed 5 nights in May 2025

6/10 Okay

Tisha

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel offers good value for the price, minimal choices for breakfast - did not even have any condiments. It seemed like there was a baseball tournament in the area and lots of people checking in. Check-in was very slow and there was only one person at the front desk. Beds were very comfortable!
Stayed 1 night in May 2025

10/10 Excellent

Christa

Liked: Cleanliness, staff & service, property conditions & facilities
OUR STAY WAS EXCELLENT. MOST OF ALL, YOUNG LADY, THAT CHECKED US IN WAS VERY PLEASANT AND VERY INFORMATIVE. THE GAL THAT CHECKED US OUT WAS ALSO VERY PLEASANT. IT MAKE A GREAT DEAL OF A DIFFERENCE WHEN 'STAFF' IS KIND AND WELCOMING AND PLEASANT.
Stayed 1 night in May 2025

8/10 Good

Andrew

Convenient location, easy check in, clean room, I would not hesitate to stay here again. Morning breakfast was good as well.
Stayed 2 nights in May 2025

6/10 Okay

REY

Liked: Cleanliness, property conditions & facilities
N/A
Stayed 1 night in May 2025